Working Feedback

West Quay Dental

West Quay Medical Centre, Hood Road, Barry, CF62 5QN

Excellent rating from 2630 reviews

5 out of 5 stars

+ 677 reviews from Google 3307 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Ash was very helpful and skilled at his diagnosis

— John Hawken

T401970 Review left 1 month ago
This review complies with Google's policies.

A pleasant experience

5 out of 5 stars
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Been with Patrick Daly for over 40yrs.Always polite, very professional, explaining everything, excellent advice given, a pleasant experience going here, always a smile. The team of staff is helpful. No complaints. Well done.

— Susan S

Verified review (2410524) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Explains procedure

5 out of 5 stars
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Very friendly. Listens to concerns. Explains procedure. Offers advice.

— Linzi D

Verified review (2410493) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? Private

Good experience

5 out of 5 stars
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Just returned from my check up and hygiene appointment. Good experience as always. I filled out the health questionnaire online prior to my visit. I was seen on time and both receptionist and Dentist were very professional. Appointment booked for 6mth review.

— Sian H

Verified review (2410386) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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All the staff, Siân and Dr Patrick Daly especially, were friendly, reassuring and professional throughout my visit.

— kyle sawyer

T401385 Review left 1 month ago
This review complies with Google's policies.

Excellent

5 out of 5 stars
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The treatment and the dentist (Ivy) are excellent.

— Jennifer T

Verified review (2410365) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Great staff

5 out of 5 stars
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Great staff. Very friendly and helpful.

— Julian D

Verified review (2410275) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? N/A

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Deri Hewitson

T401386 Review left 1 month ago
This review complies with Google's policies.

Reply from West Quay Dental

Thank you for your positive review! We're glad you had a good experience at West Quay Dental Practice - Barry. Your feedback is important to us, and we strive to provide the best care possible. If there's anything we can do to make your next visit a 5-star experience, please let us know!

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Jasmine Stradling

T401135 Review left 1 month ago
This review complies with Google's policies.

Reply from West Quay Dental

Thank you so much for your 5-star review Jasmine Stradling! We really appreciate you taking the time to share your experience at West Quay Dental Practice - Barry. 💙

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Steve Matheson

T401136 Review left 1 month ago
This review complies with Google's policies.

Reply from West Quay Dental

Thank you so much for your fantastic review Steve Matheson! We're thrilled to hear you had such a great experience with us at West Quay Dental Practice - Barry.

Review from Google

5 out of 5 stars
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Excellent care, really like the expertise and advice.
However, dental care in Wales seems to come at a price - this surgery took me and my family years ago as NHS patients.
Doesn't appear to be an option these days - I'd rather pay a bit more tax to have free or cheaper dental care
Either way, this is a very good surgery

— Caroline Rogan

T400925 Review left 1 month ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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The best dentist in barry

— Sarah Mitchell

T400926 Review left 1 month ago
This review complies with Google's policies.

Superb

5 out of 5 stars
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Thank you. Very efficient process and friendly team. The reception staff are exceptional - their knowledge and compassion when answering the 8am phone calls was superb.

— Anonymous

Verified review (2409090) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Great service!! Friendly staff! Always leave with a spiderman sticker!!!

— Brendan Daly

T400700 Review left 1 month ago
This review complies with Google's policies.

Very pleased

5 out of 5 stars
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I was very pleased with my treatment.

— Anonymous

Verified review (2408846) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

I feel well informed

5 out of 5 stars
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My dentist, Sarah, was amazing today - she put me at ease and explained all options that are available to me for my treatments now, and in the future. I feel well informed, thank you.

— Carol T

Verified review (2408699) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Amazing environment relaxing and welcoming making you feel relaxed

— Amanda French

T400701 Review left 1 month ago
This review complies with Google's policies.

Helpful and friendly

5 out of 5 stars
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Very helpful and friendly.

— Gloria G

Verified review (2408539) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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As an emergency NHS patient dealing with West Quay was the simplest part of the whole process Siân at reception was brilliant and even though I needed an extraction, the dentist and assistant made this as a simple process. Highly recommend

— James Enos

T400499 Review left 1 month ago
This review complies with Google's policies.

Very pleased

5 out of 5 stars
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First visit with hygienist, Holly. I have never felt as relaxed as I did during this visit. Very pleased with the service provided.

— Laraine M

Verified review (2408445) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? Private