Working Feedback

West Quay Dental

West Quay Medical Centre, Hood Road, Barry, CF62 5QN

Excellent rating from 2645 reviews

5 out of 5 stars

+ 690 reviews from Google 3335 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

β€” Ian Clemo

T232738 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Wonderful practice 😊😊

β€” Jonothan

T232739 Review left 1 year ago
This review complies with Google's policies.

Reassuring

5 out of 5 stars
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Very friendly and reassuring.

β€” Anonymous

Verified review (2112101) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars

Highly recommend

5 out of 5 stars
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Fantastic experience. Very friendly reception staff and Alex the dentist. Highly recommended.

β€” Leighton L

Verified review (2111486) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars

Excellent treatment

5 out of 5 stars
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Courteous, professional, thorough, excellent treatment.

β€” Paul B

Verified review (2111138) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Very nice and patient dentists.

β€” Chezza B

T232740 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

β€” Aimi x

T232741 Review left 1 year ago
This review complies with Google's policies.

My experience

3 out of 5 stars
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I would give Ash, Shaz and their respective staff (in clinician rooms) 100%. The two receptionists let your team down dramatically, today. My 3 year old was with me, and she was trying to engage and make conversation with them. The younger of the two, at least, managed a smile. The other lady, quite literally, ignored my lovely little girl, after her saying "merry christmas". They may be doing their job in terms of compliance etc, but they are WAY underachieving in terms of offering a welcoming environment. This wasn't my first encounter with this lady, either. The last time I was in, I couldn't quite understand what date she meant for my next appointment (to preface, she meant Nov 2025, and I was presuming she meant Nov 2024 .. not confirmed), and instead of taking 20 seconds to explain to me, she continously repeated herself in a very patronising manner, for no reason other than (what I could understand) to embarrass/berate me. I accept, and certainly, hope that I have caught said lady on two bad days. But, being a clinician myself, and having a reception team that represents me, and my clinic/business, I would be horrified if any patient left my practice feeling such a way. Overall, I'll remain a member of the practice, due to the excellent care I have received, otherwise. But I felt it paramount to feedback, as such behaivour/attitude could truly be the tipping point for someone having a bad day.
Merry Christmas all!

β€” Regina M

Verified review (2110895) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 3 out of 5 stars

Review from Google

5 out of 5 stars
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All receptionists and Mr Shah , are wonderful…

β€” maisie collins

T232742 Review left 1 year ago
This review complies with Google's policies.

The dentists are very reassuring

5 out of 5 stars
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All the staff are very helpful and friendly. The dentists are very reassuring, I recommend them to everyone.

β€” Anonymous

Verified review (2110797) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars

Dentist explained what was needed

4 out of 5 stars
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Treatment was very good and efficient. Dentist explained what was needed to maintain my teeth and was friendly and very polite.

β€” Michael R

Verified review (2110230) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 4 out of 5 stars

Friendly, helpful

5 out of 5 stars
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Friendly, helpful staff.

β€” Bethan J

Verified review (2109955) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars

Good treatment

5 out of 5 stars
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Have been a patient for many years and always have good treatment and the girls are very professional.

β€” Anonymous

Verified review (2109707) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars

Review from Google

5 out of 5 stars
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I got an appointment the day after phoning. On attending there was no waiting around, I was called in minutes.
The dentist was friendly and efficient and diagnosed the problem straight away. The treatment was painless and they took good care of me.

β€” Linda Jones

T232743 Review left 1 year ago
This review complies with Google's policies.

So gentle and friendly

5 out of 5 stars
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Excellent. Pauline the Dentist is so gentle and friendly. Couldn't fill forms online but Receptionists really helpful.

β€” Eileen G

Verified review (2109474) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Got an emergancy appointment same day. Cracked filling and tooth repaired. Brilliant. Thank you

β€” Mags Cawthorn

T232744 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Always very friendly staff . An excellent dental practice and there a customer car park.

β€” Julie Pope

T232745 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Holly was amazing. She was so calm, friendly and explained what she was going to do really clearly. Thankyou.

β€” Susan Haines-Knight

T232746 Review left 1 year ago
This review complies with Google's policies.

West Quay Dental

4 out of 5 stars
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Had a root filling, not very pleasant.

β€” Kim H

Verified review (2108478) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 4 out of 5 stars

I felt in good hands

5 out of 5 stars
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I'm always scared of having a tooth out, especially my wisdom tooth, Patrick Daly was amazing, put me at ease, and was kind and caring, his assistant was great, and I felt in good hands, thank you.

β€” Karl W

Verified review (2108471) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars