Working Feedback

West Quay Dental

West Quay Medical Centre, Hood Road, Barry, CF62 5QN

Excellent rating from 2630 reviews

5 out of 5 stars

+ 677 reviews from Google 3307 total reviews

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Latest Reviews by Working Feedback

Brilliant recent appointment

5 out of 5 stars
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Brilliant as always.

— Ceri W

Verified review (2408232) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— MATTHEW Birch

T400268 Review left 1 month ago
This review complies with Google's policies.

Reply from West Quay Dental

We’re delighted to hear you had such a positive visit to West Quay Dental Practice - Barry – thank you for the 5 stars and for choosing us for your dental care.

My appointment

5 out of 5 stars
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Always clear about your procedures and explain as going through each step - a pleasant experience.

— Ruth C

Verified review (2407452) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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This was only my second appointment but I’m very pleased. My dentist was very friendly and efficient, as was my hygienist.

— Carol Stingl

T400089 Review left 1 month ago
This review complies with Google's policies.

Excellent recent visit

5 out of 5 stars
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The recent visit I had to my dentist was excellent. The nurse was very polite and professional and Mr Shar my dentist was also excellent. I have seen him several times and I am pleased with his work. This was just a checkup but when I have needed anything done in the past he is very good at his job.

— Julian D

Verified review (2407173) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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I was very grateful to the receptionist who fitted me in as an emergency, a couple of days after my bridge fell out.
I wasn’t able to see my usual dentist but the dentist who treated me was very professional and friendly and was able to re-attach the bridge straight away…and she carried out my annual check up to save me returning in August.
I highly recommend this dental surgery.

— Maxine Cattle

T400005 Review left 1 month ago
This review complies with Google's policies.

Very professional and helpful

5 out of 5 stars
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I was an emergency patient. The whole experience was very professional and helpful.

— Jean L

Verified review (2407056) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? N/A

Review from Google

5 out of 5 stars
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Very helpful never had a problem once leaving there prefer to go here than anywhere else thankyou

— Mel Evans

T399773 Review left 1 month ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I was treated very well. I am disabled and Sonaz was very good helping me. Sonez also explained the treatment very wrong and took my disability into consideration at all times. Would thoroughly recommend

— Jane powell

T399582 Review left 1 month ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Big thanks to Sian and Ash for fitting me in with an emergency appointment today and getting rid of the horrendous pain and suffering, I cannot fault the service and I thank you again with a ten out of ten!

— Jonny Ball

T399583 Review left 1 month ago
This review complies with Google's policies.

Excellent dentist

5 out of 5 stars
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Excellent dentist, always happy to help, been at the practice a long time

— Debbie H

Verified review (2405893) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Patrick always gives a clear picture of the various options available regarding treatment. He goes out of his way to make the visit to the dentist as comfortable an experience as possible.

— Paul Rebane

T398728 Review left 1 month ago
This review complies with Google's policies.

Helpful and friendly

5 out of 5 stars
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Everyone at the practice were helpful and friendly, took the stress of have a tooth out

— Anonymous

Verified review (2405706) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Could not fault it

5 out of 5 stars
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Five star dental treatment, could not fault it, just one problem needs to be cash or card.

— Julian S

Verified review (2405627) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Excellent Treatment, always feel Comfortable and Calm in this Practice

— Pat O riordan

T398188 Review left 1 month ago
This review complies with Google's policies.

Cannot fault the care

5 out of 5 stars
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Excellent! Cannot fault Patrick or the care I received.

— Samantha D

Verified review (2404886) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Quick, efficient

5 out of 5 stars
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Quick, efficient and pleasant service by all

— Anonymous

Verified review (2404787) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Attended today for a family check up. A delightful, attentive and warm welcome from Chloe and her colleague, they made us feel at ease from the moment we walked in.
A thorough examination from Louis and well explained checks carried out.
A professional approach all round, leaving us feeling well cared for. Thank-you to the team at West Quay!

— Sarah S

T398014 Review left 2 months ago
This review complies with Google's policies.

West Quay Dental

5 out of 5 stars
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Happy with treatment overall
Pity you still have to pay when you are over 65

— Derek O

Verified review (2403202) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Absolutely amazing team
Did everything I asked.
Paid for and so happy. Thanks

— BLUE-BEAR Twose

T396480 Review left 2 months ago
This review complies with Google's policies.