Working Feedback

West Quay Dental

West Quay Medical Centre, Hood Road, Barry, CF62 5QN

Excellent rating from 2630 reviews

5 out of 5 stars

+ 677 reviews from Google 3307 total reviews

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Latest Reviews by Working Feedback

Helpful and reassuring

5 out of 5 stars
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Patrick was patient, helpful and reassuring. He was able to fulfil all my requests within the same appointment.

— Christine F

Verified review (2403033) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Staff were very polite

5 out of 5 stars
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The treatment I had today was done very professionally. Staff were very polite and always very helpful. The cleanliness of practice was first class. Never had any issues in all the years have been going

— Terry M

Verified review (2402883) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Excellent service

5 out of 5 stars
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Excellent service, always smiling

— Susan B

Verified review (2402565) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes
Was this treatment paid for privately, or on the NHS? Private

Cannot fault the treatment

5 out of 5 stars
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Rang for an emergency appointment. I was seen the same day. Cannot fault the treatment I received.

— Anonymous

Verified review (2402456) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Excellent dentist and services the staff are all lovely

— Joann Stakes

T396066 Review left 2 months ago
This review complies with Google's policies.

Emergency appointment

5 out of 5 stars
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Excellent response to an emergency appointment which certainly helped with the stress of the situation

— Anonymous

Verified review (2402051) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Great

5 out of 5 stars
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I find Louis incredibly informative and helpful. Even though I'm having a lot of dental work he's been great and I'm pleased he's my dentist!

— Kirstie B

Verified review (2401880) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

First class attention

5 out of 5 stars
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I went in with a problem. Sian was so helpful and arranged for me to see my own dentist straight away. I received first class attention and service.

— Philippa H

Verified review (2401776) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? Private

Very kind and gentle

5 out of 5 stars
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The dentist was very explanatory with choices for my treatment options. Very kind and gentle.

— Amanda H

Verified review (2401650) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Very good

5 out of 5 stars
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Very good, toothache sorted with new filling

— Yvonne P

Verified review (2401170) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Thoroughly recommended

5 out of 5 stars
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I thoroughly recommend West Quay Dental Service. All the staff are so friendly and helpful providing the necessary information required to give assistance and assurance. The dentists are very friendly, explaining the treatment so that you understand. Thank you for your help today

— Chris C

Verified review (2400977) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
Was this service paid for privately, or on the NHS? NHS

A thorough check

5 out of 5 stars
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I saw the hygienist, Chez, this morning. As always her kind, gentle and professional manner put me at ease. She did a thorough check of my teeth and gums and I'm happy with results of my scale and polish.

— Karen H

Verified review (2400703) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
Was this service paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Great experience, Dr Lai is so friendly, professional and puts you immediately at ease. Thank you

— Katie West

T395109 Review left 2 months ago
This review complies with Google's policies.

A friendly and professional service

5 out of 5 stars
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The people working at this practice are lovely to deal with, offering a friendly and professional service.
I feel in safe hands here.

— Steven G

Verified review (2399867) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
Was this service paid for privately, or on the NHS? NHS

The team were faultless

5 out of 5 stars
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Brilliant. The two girls on reception were very professional and extremely helpful and friendly. The dentists were also very professional at what they were doing and you feel comfortable in the dental process. Complete team were faultless.

— Jeff S

Verified review (2399581) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
Was this service paid for privately, or on the NHS? NHS

West Quay Dental

5 out of 5 stars
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Very pleased with the treatment I received this morning.

— Lynda L

Verified review (2399011) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
Was this service paid for privately, or on the NHS? Private

Great service

5 out of 5 stars
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Always great service and very professional.

— Paul A

Verified review (2398916) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
Was this service paid for privately, or on the NHS? Private

Hygienist is excellent

5 out of 5 stars
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As always, everyone was friendly, polite and professional. Hygienist is excellent.

— Anonymous

Verified review (2398817) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
Was this service paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Excellent repair carried out with excellent customer service.

— Lee David

T393960 Review left 2 months ago
This review complies with Google's policies.

A really good dental surgeon

5 out of 5 stars
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Ash is a really good dental surgeon.
Been with the price since 2007

— Diane L

Verified review (2398059) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
Was this service paid for privately, or on the NHS? NHS