Excellent experience. All staff were very helpful and efficient. Appointment was on time. Dentist was lovely. Didn't feel worried. Would definitely recommend. See you next year.
— Gareth J
Verified review (1962175)
Review left 2 years ago
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Overall, how was your experience of West Quay Dental?
I felt at ease
The examination was extremely efficient and I felt at ease with all that was done.
— Dudley T
Verified review (1962059)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of West Quay Dental?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
West Quay Dental
I found the whole experience was very nice. The dentist explained everything to me. Was very happy.
— Anonymous
Verified review (1962037)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental?
Efficient Practice
Practice keeps you up to date with appointments. When you arrive they have an efficient process and Dentist / Nurses are always friendly & polite.
— Anonymous
Verified review (1961965)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental?
Excellent, very informative
The dentist was excellent, very informative as appointment progressed.
— Anonymous
Verified review (1961859)
Review left 2 years ago
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Overall, how was your experience of West Quay Dental?
Brilliant
Had an emergency appointment as always the receptionist was very friendly. Ash was brilliant, checked my tooth, gave me advice on what to do until the next appointment in 2 weeks. As usual he was very professional and kind.
— Natalie C
Verified review (1961853)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental?
A great service by all
I arrived at 09.20.for a 09.40 appointment.
And I was in and out by 09.30.
What a great service by all, the staff are running a well organised wheel well done.
— Anonymous
Verified review (1961803)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental?
Amazing
Absolutely amazing, I'm a new customer at this dental surgery and was put at ease completely when I walk in. Dr Yu-Chen Lu is amazing and a very nice dentist.
— Hannah E
Verified review (1961743)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental?
Yearly Check up Appointment
Always a great service. Been with Patrick for 20 years or more, very professional and always remembers previous conversations which always pleasing as it shows that Patrick takes an interest in his patients and not just another patient. Would always recommend the dental surgery.
— Christopher L
Verified review (1961724)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental?
Lovely dentist
Ash has been our dentist for many years, he's lovely, friendly and always puts our family at ease, my daughter can be really nervous but Ash is always very reassuring.
— Nikita G
Verified review (1961550)
Review left 2 years ago
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Overall, how was your experience of West Quay Dental?
Seen promptly on time
Very polite and friendly staff throughout the practice. Was seen promptly on time and felt comfortable. My dentist is Patrick have been with him for about 30 years, he is patient and thorough throughout my visit.
— Julia C
Verified review (1961372)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental?
Always makes you feel at ease
Patrick always makes you feel comfortable and at ease. Always a warm welcome and a little chat before he starts his work. He always explains the procedure and is very professional in his work.
— Neil C
Verified review (1961181)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental?
Excellent
Service by the dentist Ivy Pang was excellent.
— Caroline T
Verified review (1961058)
Review left 2 years ago
This review was collected via QR code.
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Was this service paid for privately, or on the NHS?
NHS
Went smoothly as expected
Planned extraction of fractured root went smoothly as expected. Thanks Patrick. See you later in the year.
— Frank L
Verified review (1960947)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental?
Relaxed and welcomed
My son and I felt relaxed and welcomed. We both had a thorough check-up and were given helpful advice to keep our teeth healthy. The dentist and dental nurse were knowledgeable and happy in their work.
— Anonymous
Verified review (1960680)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental?
Excellent
Everyone is so welcoming and kind, always puts you at ease.
— Sue S
Verified review (1958800)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental?
Brilliant service
The service that myself and family received waa firat class. Sarah is very informative and puts you at ease throughout your appointment.
— Mathew S
Verified review (1958353)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental?
Was this service paid for privately, or on the NHS?
NHS
Great dentist
Very friendly and knowledgeable.
— Rebecca R
Verified review (1957872)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental?
An enjoyable dentist experience
The dentist was very knowledgeable, made you feel relaxed and made an extra effort to engage and explain things throughout. The assistant was great too.
— Sam R
Verified review (1957742)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental?
Was this service paid for privately, or on the NHS?
Private
Full check-up
Good visit to the surgery today be taken on time. A yearly check-up, the dentist and dental assistant were very pleasant, everything was explained and some suggestions made to prevent plaque build up in the future.
— Nicola F
Verified review (1957295)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental?
