Working Feedback

Excellent rating from 222 reviews

5 out of 5 stars

404 total reviews

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Latest Reviews by Working Feedback

Appointment

5 out of 5 stars
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Staff are brilliant and the treatment is first class

— Barrie H

Verified review (2371537) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of Carlton House Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Very satisfied with treatment from Nina

— Cheryl M

Verified review (2361304) Review left 8 months ago
This review was collected via email feedback service.
Overall, how was your experience of Carlton House Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Could not fault a single thing

5 out of 5 stars
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Could not fault a single thing, treated with empathy, and Nick, you are the best

— Kate P

Verified review (2351942) Review left 9 months ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you Kate, your review is very much appriciated - Charlotte
Overall, how was your experience of Carlton House Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review in new dentures

5 out of 5 stars
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The care I have received at all my appointments have been outstanding and Usha is so kind.
I am a nervous person at the dentist and was made to feel comfortable and at ease, would recommend this practice to anyone.

— Patricia L

Verified review (2339277) Review left 10 months ago
This review was collected via online systems.

Reply from Carlton House Dental Practice

Thank you for your lovely Review Patricia we are very pleased we help you feel as ease :) - Charlotte
Overall, how was your experience of Carlton House Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Lovely staff

5 out of 5 stars
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Lovely staff, friendly and helpful. Appointments have always been on time!

— Anonymous

Verified review (2292361) Review left 1 year ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for the ***** much appriciated - Charlotte
Overall, how was your experience of Carlton House Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent service, hygienists was very thorough and made recommendations for further actions. Have been using Carlton house for years and always receive friendly professional service.

— John Cullinan

T325698 Review left 1 year ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Hi John, Thank you so much for your 5* review, I will pass your comments on to Roshni & the team. Kind regards, Nicky (Reception Manager)

Review from Google

5 out of 5 stars
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I've been seeing Usha and Nina for just under a year and in that time that have completely changed how I feel about my teeth. They have both been amazing from the first appointment and have worked wonders. They are always very informative and really talk you through your treatment. The reception staff are very welcoming and it really does feel like I've been going back for years. Brilliant practice and I can't thank them enough.

— Gavin Short

T307782 Review left 1 year ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Hi Gavin, Thank you for your 5* review. We are so pleased to hear that your experience here has been positive. Your kind words will be passed on to the Team.
Kind regards,
Nicky
Reception Manager

Practice Review

5 out of 5 stars
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Hygienist appointment

— Anonymous

Verified review (2247218) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Carlton House Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Excellent service and friendly staff

— Anonymous

Verified review (2224832) Review left 1 year ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you very much for you're kind words - Charlotte
Overall, how was your experience of Carlton House Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A nice, calming atmosphere

5 out of 5 stars
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All staff are always pleasant - a nice, calming atmosphere

— Suesan P

Verified review (2224589) Review left 1 year ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for your lovely Review Susan, its much appreciated - Charlotte
Overall, how was your experience of Carlton House Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service. As usual.

— Paul H

Verified review (2224552) Review left 1 year ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you Paul, we appreciate your kind review - Charlotte
Overall, how was your experience of Carlton House Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Friendly, professional staff. Always make me feel relaxed and explain every step

— Sarah Ward

T272689 Review left 1 year ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Thank you Sarah for your kind review, its very much appreciated - Charlotte

Review from Google

5 out of 5 stars
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Recently moved to the area and visited a dentist in town. They quoted a significant amount of money for work that shocked me and made me worry.

I went to Carlton House for a second opinion and saw Usha. She immediately made me feel at ease, outlined the options and was able to do a similar procedure for around 1/4 of the cost. I am delighted with the work that has been done and cannot recommend this dentist enough.

Many dentists now feel like a conveyer belt with huge waiting rooms and no personal feel. However at Carlton House you are made to feel like a VIP on every visit and the staff are so friendly.

— Jim Sim

T268622 Review left 1 year ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Thank you for you 5* review, we are happy that you have had such a positive experience here at Carlton House, I will pass your review on to Usha and the rest of the team. Thank you again. Kind regards, Nicky (Reception Manager)

Carlton House Dental Practice

5 out of 5 stars
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Excellent service

— Peter B

Verified review (2194512) Review left 1 year ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you Peter :) - Charlotte
Overall, how was your experience of Carlton House Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
workingfeedback logo
Always a pleasure, not a pain to visit. The staff are professional in their work and the reception welcoming to the practice

— Ann M

Verified review (2194355) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Carlton House Dental Practice

Thank you Ann for your kind review, its much appreciated - Charlotte
Overall, how was your experience of Carlton House Dental Practice? 5 out of 5 stars

Great service

5 out of 5 stars
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As always great service from everyone, wouldn’t go anywhere else

— Sue W

Verified review (2194196) Review left 1 year ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Hi Sue, thank you for your kind review, much appreciated - Charlotte
Overall, how was your experience of Carlton House Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Looked after very well

5 out of 5 stars
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Looked after very well and informed all the through my treatment.

— Anonymous

Verified review (2154478) Review left 1 year ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for the kind words, much appreciated - Charlotte
Overall, how was your experience of Carlton House Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Wouldn't hesitate to recommend

5 out of 5 stars
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The best experience ever, Nick is brilliant, and Nina's lovely and all the staff are so kind, wouldn't hesitate to recommend.

— Kate P

Verified review (2129093) Review left 1 year ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you Kate, I will pass on your kind comments to all of the team - Charlotte
Overall, how was your experience of Carlton House Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Top, cannot find fault.

— John R

Verified review (2096718) Review left 1 year ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you John, much appreciated :) - Charlotte
Overall, how was your experience of Carlton House Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I cannot fault this practice

5 out of 5 stars
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I cannot fault this practice, everyone there gives 100%, I'm never wary of going, they all put you at ease, keep doing what you are doing.

— Catherine P

Verified review (2067608) Review left 2 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for you're lovely review Catherine, we appreciate your kind words - Charlotte
Overall, how was your experience of Carlton House Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient