Very punctual and a very warm welcome. Full explanation with regard to health and condition of gums and teeth. Always a very satisfying experience.
— David W
Verified review (1575494)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you David, very kind of you - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Brilliant
As always N was brilliant, having my teeth cleaned is no longer an ordeal for me, my one regret is that I didn't find Carlton house years ago.
— Teresa H
Verified review (1575433)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you so much Teresa, this is lovely to read - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Carlton House Dental Practice
Very pleasant, on time and talked through what she was doing.
— Anonymous
Verified review (1575422)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you for the lovely review - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Carlton House Dental Practice
Everyone was professional, friendly and encouraging.
— Anonymous
Verified review (1575044)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you for the great review - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Home Visit
The coming into my home to make a new Denture was excellent, by Nic and his team they came twice into my home was really well done.
— Maureen G
Verified review (1574738)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you for your lovely review Maureen, It is our pleasure :) - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Other
Review from Google
This person left a star rating but no comment.
— Steven Brookes
T60751
Review left 4 years ago
This review complies with Google's policies.
Reply from Carlton House Dental Practice
Thank you so much for the ***** review Steven - Charlotte
Appointment
Nick was excellent.
— Lynn W
Verified review (1570491)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thanks for the Review Lynn, I shall pass your feedback onto Nick :) - Charlotte
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Felt very safe
Very happy with my visit, as always.
Felt very safe re Covid!!! Always very professional and friendly.
— Jayne B
Verified review (1569393)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thanks for the great review Jayne, we appreciate it - Charlotte
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Very professional and thorough
Nina is always very professional and thorough in her approach to an appointment which instils faith in her advice. She has a holistic approach and is very user friendly.
— Anonymous
Verified review (1569325)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you for the ***** review :) we now have the door open so you can now come straight in and wait in the warm - Charlotte
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Carlton House Dental Practice
I have been with this practice now for approximately 40 years. My children and grandchildren go there too! I think that speaks for itself.
— Anonymous
Verified review (1569320)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
What a lovely review, thank you very much, so nice that three generations of your family are with us - Charlotte
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Great care
Great care given to all patients.
— Darren L
Verified review (1569309)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Carlton House Dental Practice
Thanks Darren :) Much appreciated - Charlotte
Overall, how was your experience of our service?
Very good
Very good treatment
As usual very good treatment.
— Anonymous
Verified review (1568729)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you very much, your review is much appreciated
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Gary Moore
T58542
Review left 4 years ago
This review complies with Google's policies.
Reply from Carlton House Dental Practice
Thank you for the ***** review Gary
Recommended
I’ve been a customer at Carlton House ever since I moved to the area 6 years ago. I find all staff very pleasant and personable. Nick is hands down the most professional dentist whose worked on my teeth. Everything is explained in detail before, during and after treatment. I wouldn’t hesitate in recommending Carlton house at all.
— Richard H
Verified review (1565460)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you for your lovely Review Richard, its very much appreciated, I will pass on your kind comments to Nick - Charlotte
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Steve Matthews
T53017
Review left 5 years ago
This review complies with Google's policies.
Reply from Carlton House Dental Practice
Thanks for the ***** review Steve :) - Charlotte
Very relaxed atmosphere
I did not have to wait at at all.
Procedure was fully explained, and checked l was ok during procedure.
Very chatty and friendly, and information given re what will happen on my next visit. Very relaxed atmosphere.
— Vera C
Verified review (1563756)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you Vera for your wonderful review, your kind words are very much appreciated - Charlotte
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Made me feel safe
I cannot praise the practice enough. I was an overly nervous patient and hadn't been near a dentist in 10 years. Nick in particular is fantastic. I had to have some serious work done and was frightened to death. Nick was calm, understanding and made me feel safe. I simply wouldn't go anywhere else.
— Kristina K
Verified review (1563708)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you so much for the lovely review Kristina :) I will forward your kind comments onto Nick - Charlotte
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Recommended
The staff at Carlton House are always so kind and the treatment is superb. I would not hesitate to recommend them.
— Anonymous
Verified review (1563698)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you so much for the lovely review, I will pass your kind words onto the staff - Charlotte
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
First class
I'm quite nervous when it comes to going to the dentist.
Nick was excellent and talked me through the whole process from start to finish.
First class.
— Rob D
Verified review (1563689)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you for the great review Rob :) I will pass your comments onto Nick - Charlotte
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Appointment With Nick/Nina
This appointment Nick took x rays of a crowned tooth which sometimes gives me pain on biting to see if the new x ray machine might determine the problem. Everything was healthy. My sinuses are extremely close to the root so could be that root or canal treatment may be needed which means hospital surgery which I do not want. I am not the best patient as very nervous but Nick very patient with me. Nina obviously unable to do clean and polish at the moment with the Covid rules but did deal with some tarter and as I have sensitivity in 2 teeth, used a treatment on my gums and gave me a small tube of sensitive toothpaste to use on my gums along with advice on when to use it. I have always been pleased with the service I receive from both Nick and Nina as they both always answer any questions I have. I am an avid cleaner of my teeth and they both tell me my gums are really healthy and tight because of it and encourage me to continue by giving me a score every time I attend. This harks back to some years ago when Denplan patients [of which I am one] were given a scorecard to fill in at each check up and I have always been keen to follow it on.
— Anne K
Verified review (1562979)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you for your this wonderful review Anne :) I will pass your comments on to both Nick and Nina - Charlotte
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?