Working Feedback

Excellent rating from 222 reviews

5 out of 5 stars

404 total reviews

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Latest Reviews by Working Feedback

Appointment With Nick/Nina

5 out of 5 stars
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Both Nick and Nina have excellent interpersonal skills, very thorough with explanations, advice of treatment and options together with concise information of instructions re cleaning and care.

— Chris D

Verified review (1562651) Review left 5 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for your five star review Chris, I will pass your lovely comments on to both Nick and Nina - Charlotte
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The best dental Practice

5 out of 5 stars
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Amazing place to work, the staff are truly amazing. I have worked here for 16 years now and I couldn’t imagine working anywhere else!

— Charlotte R

Verified review (1562322) Review left 5 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Staff

Treatment With Nick

5 out of 5 stars
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I've been going to this dental practice for many years now, still great, friendly staff as always. Every part of your treatment explained to you, and to make it as comfortable as possible for you.
Top marks again.

— Ian T

Verified review (1562014) Review left 5 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for you fab review Ian its very much appreciated
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fantastic dentist

5 out of 5 stars
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Never been good with dentists but it is always a pleasure with Nick..fantastic dentist that always puts you at ease. Many thanks Nick.

— Keith M

Verified review (1561544) Review left 5 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for the great review Keith, I will pass your lovely comments on to Nick - Charlotte
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always made to feel at ease

5 out of 5 stars
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Always made to feel at ease and that every detail is considered and dealt with professionally.

— Anonymous

Verified review (1561518) Review left 5 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for your kind words, we are really pleased you are happy with the service we provide - Charlotte
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Extraction

5 out of 5 stars
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Dr Nick Moore made this procedure as stress free as possible, no pain felt, explanation of procedure before hand, very helpful, great job.

— Anonymous

Verified review (1560549) Review left 5 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you so much for your lovely review, I will pass your kind words on to Nick - Charlotte
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Practice Review

4 out of 5 stars
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Not a bad experience. Feel things would be better if not for Covid restrictions but obviously that is not the fault of the practice.

— Anonymous

Verified review (1559746) Review left 5 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for your review, your feedback is much appreciated, we also feel the same with regards to the Covid-19 restrictions and we are hoping restrictions will ease further in the future allowing your patient journey with us to be the best it can be
Overall, how was your experience of this practice? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Treatment With Nick

5 out of 5 stars
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I am always made to feel confident and calm.

— Betty M

Verified review (1558861) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Carlton House Dental Practice

Thank you Betty, its defiantly our aim to make you feel that way and we are so glad you do
Overall, how was your experience of Carlton House Dental Practice? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Practice Review

5 out of 5 stars
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Considering the current COVID situation, the practice has been, and still is providing a safe and hygienically clean environment. I have had no concerns visiting for treatment and will not be concerned in the future.

— Dave B

Verified review (1558665) Review left 5 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for your lovely ***** Dave, we are really glad you have no concerns when coming to see us and are glad you feel safe and reassured :)
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Practice Review

5 out of 5 stars
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Very patient and reassuring approach from Usha.

— John N

Verified review (1558401) Review left 5 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for 5* review John! This is much appreciated and we are happy to hear you feel reassured here at Carlton House Dental.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Practice Review

4 out of 5 stars
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Staff are really friendly, it is generally quite busy and sometimes you wait outside the front door for a while before you get let in/ someone answers the phone.

— Anonymous

Verified review (1558335) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Carlton House Dental Practice

Thank you for your review! We are a very busy practice and are doing our best to keep all patient safe by social distancing, sometimes the case is we have to make room in the practice before letting you in. Sorry if this has happened to you, it is only in our best interest for all patients. As restrictions ease we will be able to allow more patients in the waiting room. We appreciate your feedback.
Overall, how was your experience of Carlton House Dental Practice? (tap on a rating) 4 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Recommend this practice to anyone

5 out of 5 stars
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Never had a bad experience at Carlton house, all staff friendly, welcoming and professional, I could recommend this practice to anyone who is a bit nervous of the dentist, they always make your visit pleasurable.

— Pam B

Verified review (1557692) Review left 5 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

So nice to know that all practice members make your patient dental experience much more pleasurable. Thank you Pam for your ***** review!
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Very kind and helpful

5 out of 5 stars
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Nick was really considerate and understanding, knowing that I was very nervous and also suffering with migraines and neuralgia. Having someone who understands these problems makes a big difference. The staff was also very kind and helpful.

— Lynn H

Verified review (1557377) Review left 5 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Lynn thank you kindly for your lovely ***** review! We appreciate the feedback and are so happy we make a big difference towards your patient journey here.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Carlton House Dental Practice

5 out of 5 stars
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Very friendly and professional service all round.

— Anonymous

Verified review (1557139) Review left 5 years ago
This review was collected via SMS feedback service.

Reply from Carlton House Dental Practice

We appreciate your ***** review! Thank you!
Overall, how was your experience of Carlton House Dental Practice? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Appointmtment With Nick

5 out of 5 stars
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As always.....super-hygienic, super-friendly and super-efficient.

— Anonymous

Verified review (1556832) Review left 5 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

So good to know you have had a super patient journey with us! I shall pass your kind review to Nick. Thank you.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

I couldn't fault it

5 out of 5 stars
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I saw both Nina and Nick. They were both extremely helpful and professional, as usual. The quality of care from all staff is first class and I couldn't fault it.

— Anonymous

Verified review (1556812) Review left 5 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

We appreciate your kind review! So nice to know you have had an excellent patient journey.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Hygienist Appointment

5 out of 5 stars
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Nina is a lovely lady, she will always do her upmost best in treatment for your teeth.
Personally I would not want anyone else to be my dental hygienist.

— Anonymous

Verified review (1556821) Review left 5 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for this review! I shall pass on your kind words to Nina.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— KEITH BROWN

T50706 Review left 5 years ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Thank you kindly for the *****

The quality of dental care is 1st class

5 out of 5 stars
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The practice staff are always very polite and efficient. The quality of dental care is 1st class.

— Anonymous

Verified review (1556585) Review left 5 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for the five star review
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Carlton House Dental Practice

5 out of 5 stars
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Just joined this practice.
Reception staff were very friendly.
Dentist & Dental Nurse were very helpful.
At the moment only a checkup but have no doubt treatment will be good when needed.

— Liz J

Verified review (1556171) Review left 5 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for the fab review Liz, much appreciated :)
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private