Carlton House responded very quickly when I contacted them about my toothache. I was seen almost immediately, prescribed antibiotics, and a week later when my tooth couldn’t be saved, it was extracted.
— Anonymous
Verified review (1533147)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you for lovely review
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Wonderful service
Attended Carlton House for a scheduled appointment with the dental hygienist. Very safe a secure processes. Warm welcome. Dealt with by all staff with concern and respect and made to feel at ease. Treatment itself very good, given it’s a dentists! Always first class service and the dentist, Nick, popped in to check on a problem and arranged another appointment.
— John C
Verified review (1532231)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Hi John Thank you for lovely review
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Professional whitening
Brilliant service by Dr Nick and girls as always...made to feel very welcome as some dental practices can be very uncomfortable.
— Dane B
Verified review (1532212)
Review left 5 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Hi Dane Thank you for lovely review, its much appreciated
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Well nick and the lovely team looked after me yesterday l went for a root filling and sadly it was not to be so nick had to take it out looked after me so well told me all the time what was going on and been very nervous and in this terrible world we are in l felt safe great work all of you keep up the work
— Gwynneth Gold
T39820
Review left 5 years ago
This review complies with Google's policies.
Reply from Carlton House Dental Practice
Thank you Gwyn, Glad you're ok.
Review from Facebook
I visited Carlton House Dental as a one off as I'm not local, during lockdown I had chipped a previous filling I received. From my initial call the service I received was excellent, and on point from arranging my appointment to suit me to providing information regarding covid within Carlton House Dental which put my mind at ease.
friendly, polite and professional.
— Anonymous
T39934
Review left 6 years ago
This review complies with Facebook's policies.
Review from Google
Excellent surgery, very well organised and structured, staff always helpful and friendly.
— Andy Kingscott
T39559
Review left 6 years ago
This review complies with Google's policies.
Reply from Carlton House Dental Practice
Thank you for your ***** and kind words. This is much appreciated! - Charlotte.
Review from Facebook
As family we went yesterday it was fantastic so well organised felt very safe in fact i could not of wished for anything better. Nick is a fantastic dentist and the girls were amazing thanks .
— Anonymous
T39935
Review left 6 years ago
This review complies with Facebook's policies.
Review from Facebook
I needed to visit the surgery as a crown had come loose. I was quite apprehensive not knowing what to expect. When I phoned, Sam was very helpful, professional and reassuring. She made me an appointment within three working days. Everyone in the surgery was friendly, polite and very professional. I felt confident that the environment was safe and that my treatment was first rate.
— Anonymous
T39936
Review left 6 years ago
This review complies with Facebook's policies.
Review from Google
The team at Carlton House have always been very kind and helpful, accommodating my changing diary and providing painless treatment. At the end of 2019 I had some teeth whitening work done. The advice given and the treatment provide by Dee was most considerate and very professional.
— Robert Hall
T39560
Review left 6 years ago
This review complies with Google's policies.
Reply from Carlton House Dental Practice
Thank you for 5* Review! This is greatly appreciated and we are so glad you had a pleasant experience. Kind words go a long way. - Charlotte.
Review from Google
The family have been with Carlton House since they opened. All staff are super friendly and efficient. Steve and the staff have worked very hard to make the visit to the Dentist as fear free as possible. Whether it be Wisdom Teeth extraction or just a quick wash and brush up Carlton House always comes out on top in my book
— Alan Plumpton (AJP)
T39561
Review left 6 years ago
This review complies with Google's policies.
Reply from Carlton House Dental Practice
Thank you for the lovely review Alan
From Team Carlton House :)
Review from Facebook
Easily the best dentist I've ever used, and I've had a few. All the staff are so friendly, and make you feel at ease in every way. I dont know many that like to goto the dentist, but I guarantee that if you use Carlton House, your phobia will very quickly diminish. All they care about is making you feel relaxed, at ease and of course, your teeth. I never ever get worried about visiting them. Well done on running such a great business. Keep up the great work.
— Anonymous
T39937
Review left 6 years ago
This review complies with Facebook's policies.
Review from Google
Best dentist I have ever used, staff are always friendly, helpful and very professional.
— Dave Locking
T39562
Review left 6 years ago
This review complies with Google's policies.
Reply from Carlton House Dental Practice
Thank you Dave, always a pleasure seeing you. Sam
Review from Google
Very pleased would highly recommend, only wish I had gone a few years ago instead of putting it off
— Neil Howells
T39563
Review left 6 years ago
This review complies with Google's policies.
Reply from Carlton House Dental Practice
Thank you Neil. The important thing is that you see us now.
Kind regards Sam
Review from Google
Brilliant team! Everyone cares and understands if you’re “scared”. Thank you Carlton House!
— ruth hall
T39564
Review left 6 years ago
This review complies with Google's policies.
Reply from Carlton House Dental Practice
Hi Ruth,
Thank you for leaving us a five star review. It is our pleasure treating you.
Kind Regards
Sam
Review from Google
I moved to Carlton House after a negative experience with my previous dentist so I was pretty nervous. Nick and the team have been fantastic from day one, I have recently had a root canal done and it was absolutely fine, the team were so lovely and I no longer feel nervous when going for appointments. Everyone is professional, friendly and welcoming!
— Kate Steadman
T39565
Review left 6 years ago
This review complies with Google's policies.
Reply from Carlton House Dental Practice
Thank you Kate for the lovely review :)
Review from Google
I used to be terrified of a dental appointment as many of my previous dentist have caused me pain and never really explained what was going on.
This however has now gone since I joined Carlton house, I even look forward to my appointments as I know that I will be dealt with professionally and pain free!
Well done Steve and the team.
— dave barnard
T39566
Review left 6 years ago
This review complies with Google's policies.
Reply from Carlton House Dental Practice
Thank you Dave for the lovely review :) Always a pleasure.
Review from Google
Very good service
— John Burbidge
T39567
Review left 6 years ago
This review complies with Google's policies.
Reply from Carlton House Dental Practice
Hi John,
Thank you for giving us five stars.
Kind Regards
Sam
Review from Google
Brilliant people and service (and I’m a nervous person!) would highly recommend, thorough and can’t help enough!
— Sleep Tight Stories
T39568
Review left 6 years ago
This review complies with Google's policies.
Reply from Carlton House Dental Practice
Thank you for leaving such a lovely review.
Kind Regards
Sam
Review from Google
This person left a star rating but no comment.
— Paul Ford
T39569
Review left 6 years ago
This review complies with Google's policies.
Reply from Carlton House Dental Practice
Hi Paul,
Thank you for giving us five stars.
Kind Regards
Sam
Review from Google
This person left a star rating but no comment.
— John Dobie
T39570
Review left 6 years ago
This review complies with Google's policies.
