Working Feedback

Excellent rating from 222 reviews

5 out of 5 stars

404 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Vicky Radburn

T205936 Review left 2 years ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Thank you for your 5* review Vicky. We look forward to seeing you again soon. Kind regards, Nicky, Reception Manager.

Review from Google

5 out of 5 stars
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Great experience completing my full invisalign treatment. From start to finish all staff super helpful throughout the whole process particularly with Usha the dentist. Amazing results Would highly recommend!!

— Arron Athill

T188058 Review left 2 years ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Thank you for your 5* review, I will pass your comments on to the team. Kind regards, Nicky, Reception Manager.

Review from Google

5 out of 5 stars
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At 61 years old and having moved around the country alot.. I've always registered with private dental practices and this one is by far the very best..
Nick is just fantastic.. He is an expert dentist that takes pride in putting you at ease..
Nina the hygienist is thorough but gentle..
The rest of the team are just completely lovely..
You really don't need to fear the dentist chair whilst we are so fortunate to have access to the.. Best Dental practice in Leicestershire..
The new.. On trial.. machine for cleaning and polishing is an innovation and really a very pleasant experience I so hope you get to keep it..
My husband who had a great fear of the dentist always went abroad for any work he needed doing.. But he too is now a patient and that is an accolade..
Thank you for looking after us so well.
Xx

— Julie Chambers

T175762 Review left 2 years ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Thank you for your 5* review Julie, I will be sure to pass on you kind words to the rest of the team. We are so pleased that your experiences here at Carlton House are always positive ones :-) We look forward to welcoming you back soon. Kind regards, Nicky - Reception Manager.

GBT - Nina

5 out of 5 stars
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I was fortunate enough to have experience of the new piece of equipment being trialled to disrupt bacteria. I suffer from trigeminal neuralgia and was a little apprehensive about whether I would suffer any side effect. I need not have been concerned as it was actually quite a pleasant experience. I was warned that there was quite a lot of water involved and I did need to have my face patted dry a couple of times but I can honestly say that the results were well worth a few sprays of water. My teeth felt lovely and clean but more impressive was the fact that the stains had been removed from teeth and they look considerably better than they have for a few years. Overall I would say that I am extremely happy with both the treatment and the outcome and hope that the company will considering investing in this obviously impressive piece of kit so that I (and others) can continue to benefit.

— Cheryl R

Verified review (2017361) Review left 2 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for your lovely Review Cheryl, we are really pleased you liked your GBT treatment, you'll be pleased to know we are keeping the machine :) so many more GBT treatments to come!! - Charlotte
Overall, how was your experience of Carlton House Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I’ve been with Carlton house for quite a while now and I’m a nervous patient. I have had regular deep clean treatments and every time I’ve had to have anaesthetic and only half on my teeth can be done at once. Necessary but still not pleasant and I leave feeling very groggy.

Today they had a new tool called a EMS machine and they were all excited. (And rightly so)
So I left today with ALL my teeth cleaned and there was no need for anaesthetic! It’s water based and even tasted quite nice! I can’t speak highly enough of this and the trained staff who use it. It wasn’t just a better way of doing it, it was like a whole new treatment!! A real game changer.
Thank you to all the staff and the the new EMS machine. I left feeling fine and I am even less nervous about going back.

— John Birch

T173931 Review left 2 years ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Thank you for your 5* review John, I will pass your comments on to the rest of the team and we look forward to seeing you again soon. Kind regards, Nicky - Reception Manager.

Review from Google

5 out of 5 stars
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Going to the dentist is always a little daunting. But the Carlton House Practice makes the experience a great one. With friendly personnel, immaculate organisation and appointment timing combined with perfect care from Nina and Usha, make the whole experience very positive indeed. If your looking for dental care that goes above and beyond, this is it.

— Andrew Hooper

T161315 Review left 2 years ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Thank you for your 5* review Andrew, I will pass your comments on to the team. We are so pleased your experience was a positive one. We look forward to seeing you again soon. Kind regards, Nicky (Reception Manager).

Becky Appointment

5 out of 5 stars
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Good experience having teeth cleaned(as good as it could be)

— Anonymous

Verified review (1971205) Review left 2 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for your review, Its much appreciated - Charlotte
Overall, how was your experience of Carlton House Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dentist plus hygienist

5 out of 5 stars
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The staff are very professional and caring, they make you feel comfortable.

— Anonymous

Verified review (1945323) Review left 2 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for your lovely review - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Robert Mcculloch

T154848 Review left 2 years ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Thank you so much for giving us 5*. I will pass this on to the rest of the team. Nicky - Reception Manager.

Kind and caring nature

5 out of 5 stars
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As always Nick was very good with my fillings and his kind and caring nature is very much appreciated. Always a pleasure to go to Carlton House, all the girls are great too.

— Judy B

Verified review (1909362) Review left 2 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for this lovely review Judy, I will pass on your kind comments to the team - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good service

5 out of 5 stars
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Very good service and nice friendly staff, highly satisfied.

— Mignion S

Verified review (1908778) Review left 2 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for your lovely comments, much appreciated - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A trustworthy practitioner

5 out of 5 stars
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Nick is a very professional trustworthy practitioner. He is always thorough and I trust him to do the very best for myself and son.

— Zoe R

Verified review (1908460) Review left 2 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for your kind review Zoe, I will pass your lovely comments on to Nick - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Always have good experiences when visiting the practice.

— Bruce L

Verified review (1908425) Review left 2 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you very much Bruce :) - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Really made me feel welcome

5 out of 5 stars
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The staff at Carlton House are so unbelievably friendly and really made me feel welcome and put my mind at ease.

— Anonymous

Verified review (1908315) Review left 2 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you so much for your kind review - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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In early January, I visited Carlton House for a check-up, a lapse of over two years since my last one. Having endured a traumatic dental experience as a teenager at a different practice and having fallen out of the routine of regular check-ups, I was extremely nervous to go.

I sent an email ahead of time to make the team aware of my apprehensions. I can genuinely express that my experience with Usha and the entire team has been nothing short of fantastic. During the checkup, it was determined that I needed two fillings. Today, I underwent the first of the two procedures, and to my genuine surprise, I didn't feel a single thing in terms of pain. The team demonstrated remarkable patience, walking me through every detail of the process. I was astounded when they informed me that we were all done. The most uncomfortable part was receiving the injection to numb the tooth, and even that pain was minimal, rating it at about 1/10.

I cannot speak highly enough of the entire team at Carlton House; they are truly fantastic. I recommend this practice to anyone who experiences nervousness or apprehension about dental visits. The team excels in putting you at ease, taking the time to help you overcome any fears you may have.

To those contemplating a dental appointment, I urge you to give these professionals a try. My personal experience was nothing short of fantastic, and I believe they will handle your concerns with the same care and expertise that they demonstrated with me.

— James Meeks

T147027 Review left 2 years ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Thank you for the fantastic review James, I will ensure your kind words are passed to the whole team - Nicky.

Very understanding

5 out of 5 stars
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Very understanding of my fears regarding dentists, staff are so kind and friendly, this helps with my nervousness.

— Val L

Verified review (1859457) Review left 2 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for your lovely words Val, they are very much appreciated - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very kind people

5 out of 5 stars
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Very kind people for a very nervous person.

— Pat B

Verified review (1857177) Review left 2 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you Pat for your kind words - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

At ease and comfortable with treatment

5 out of 5 stars
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Staff friendly and professional. Always made to feel at ease and comfortable with treatment.

— Anonymous

Verified review (1857136) Review left 2 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank so much for your kind words - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I would highly recommend this dental practice. I have been coming here for thirty years now and the service has always been second to none. Usha my dentist, has been amazing. I have had lots of work done and she has worked so hard to save teeth that I thought would lose! She always explains everything really clearly - something that I really appreciate. Thankyou to all of the staff.

— Katherine Blair

T134320 Review left 2 years ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Thank you so much for this lovely review Katherine, its much appreciated - Charlotte

Excellent care and advice

5 out of 5 stars
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Excellent care and advice! I have been a patient for 34 years and still receive the same standard of service. With Nina's expertise and guidance my dental health has greatly improved.

— Anonymous

Verified review (1815880) Review left 2 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you very much for this great review - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient