Excellent care and service as always. I like the fact Nina (and others) always talk through where you could make improvements, offer suggestions and are always non-judgemental. I appreciate the care and attention.
— Gary N
Verified review (1813772)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you very much for this lovely Review Gary - Charlotte
Overall, how was your experience of our service?
Very good
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Patient
Another great job
Appointment was for a preparation and removal of an existing veneer, all done almost completely pain-free and the temporary veneer was really good visually too.
Another great job by Nick, thank you.
— Ang N
Verified review (1802003)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you Ang, I will pass you're kind comments onto Nick - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
Good friendly service
Always good friendly service. Managed to fit me in around my visits overseas. I cannot remember how many years I have been with the practice.
— Bruce L
Verified review (1800409)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you Bruce, we are very happy you are pleased with the service we provide - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Carlton House Dental Practice
It felt like an evening out with the girls rather than a hygienist appointment! It’s always a pleasure to visit the dentist as they are all so professional passionate labour the service they provide and extremely friendly. Having been told by Nina some months ago that some of my teeth were showing signs of decay … I took on board Nina’s advice and worked hard to put it right and on my recent visit it was confirmed that my teeth/gums were extremely healthy and I came out with a very impressive score and a very big smile!
— Julie C
Verified review (1788961)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Love this Julie, thank you so much, I will pass these lovely comments onto the team - Charlotte
Overall, how was your experience of our service?
Very good
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Patient
Best dentist I have ever had
As always, I was met by the cheerful friendly receptionist, who knew who I was immediately. My appointment was with Nick who greeted me and asked how I was and referred to the pain I had previously had a problem with. Stating that the pain seemed to have disappeared, he took an x-ray and photo of the tooth and cancelled the treatment he had planned. He reminded me that if the tooth pain flared up, to contact them immediately. Nick always makes sure that the correct treatment is given and doesn't force any unnecessary treatment. He always asks if I am comfortable or have any anxiety when I'm in the chair. Best dentist I have ever had.
— Jo S
Verified review (1788332)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thanks Jo for this lovely review, I will pass on your kind words to Nick and the team - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
Couldn't wish for better
Couldn't wish for better. I have always felt in the best hands.
— Hayley A
Verified review (1788285)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you Hayley, so happy you are pleased with the service we provide - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Excellent service as usual
In for a six-monthly check-up, excellent service as usual.
— Anonymous
Verified review (1788104)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
Excellent service
I’ve been coming to this practice for a very long time, excellent service as always. I don’t think I’ve ever had a problem with the practice in all the years I’ve been going.
— Brandon T
Verified review (1788011)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you so much for your lovely review Brandon, its much appreciated - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
Quick and efficient
Quick and efficient as always.
— Mel R
Verified review (1788002)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you Mel - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
Treated with thought
My practice for many years. All staff are friendly, caring and efficient. Nervous patients are treated with thought, procedures and costs are explained and waiting times are minimal. Highly recommended.
— Jane S
Verified review (1788019)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you so much Jane, really appreciate this lovely review - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
Review from Google
I have just recently finished my Invisalign journey with Carlton House and I
could nt be happier, Usha was very thorough throughout my treatment, and took consideration to the fact I m nervous at the dentist!!!! My teeth
were nt completely where I wanted them to be after my first course of aligners, so Usha recommended another set (included in the price)
After this last set of aligners, my teeth are now exactly how I wanted them to look. I can t recommend Carlton House enough, great staff, great price, great service and I m super happy!
— Claire Paton
T121509
Review left 3 years ago
This review complies with Google's policies.
Reply from Carlton House Dental Practice
Hi Claire, thank you so much for this lovely review, we are all so happy you are pleased and I will pass your kind comments on to Usha and the team - Charlotte
Dental Appointment
Excellent. As always.
— Peter B
Verified review (1779339)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you Peter - Charlotte
Overall, how was your experience of our service?
Very good
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Patient
Carlton House Dental Practice
Always helpful and friendly. Always polite and asking if you are ok during procedures.
— Michelle G
Verified review (1778442)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you for your kind review Michelle, I will share your comments with the team - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Efficient and friendly
Friendly staff and effective dentist and hygienist. Work was done promptly and every effort to make you feel comfortable. Speedy digital x rays
— Alan P
Verified review (1697274)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you very much Alan I shall pass your kind words on to the staff - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
Had my tooth taken out by Nick, he was so kind. Thank you!
— kathryn Herbert
T102174
Review left 3 years ago
This review complies with Google's policies.
Reply from Carlton House Dental Practice
Thank you for your lovely review Kathryn, it will be passed on to Nick. Kind regards, Nicky, Reception Manager
An excellent dental practice.
I've been a patient since Carlton House first opened. At that time it was very good indeed but it quickly became excellent and has maintained that standard ever since.
— Anonymous
Verified review (1686648)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you very much for your kind words - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Crown Fitment
Nick made the decision to replace an old tooth that had started to break down with a replacement crown. It wasn't a straight forward process as the tooth needed a replacement core in the first instance and also gave me a level of discomfort when eating. Nick was reluctant to go ahead with the crown replacement until he was entirely satisfied that the level of discomfort I was feeling had been sorted. Nick and the team provide a first class service and I would highly recommend them
— Micheal J
Verified review (1686624)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you Micheal for your kind words, I shall pass these on to Nick and the team - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Assessment for treatment
Broken tooth required temporary filling and discussion regarding permanent placement of a crown.
— Estelle R
Verified review (1686556)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you for your great review - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
I first went to see Usha just over a year ago. I was amazed by the kind and caring treatment I received. I have a number of health problems and the just work round them. The work I have had done has been first class. I would highly recommend the practice to anyone.
— Mick Woodward
T98677
Review left 3 years ago
This review complies with Google's policies.
Reply from Carlton House Dental Practice
Thank you for your 5 star review. Your kind words will be passed on to Usha. Nicky, Reception Manager.
Review from Google
New people to get used to.
— ROY D CHRISTON
T96376
Review left 3 years ago
This review complies with Google's policies.
Reply from Carlton House Dental Practice
Hi Roy thank you for your review, If we can be of any further assistance to you, please get in touch - Charlotte
