Working Feedback

Excellent rating from 222 reviews

5 out of 5 stars

404 total reviews

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Latest Reviews by Working Feedback

Great

5 out of 5 stars
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Nina is great, offers advice, explains everything.

— Karen B

Verified review (1675425) Review left 3 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you Karen, I will pass your kind comments onto Nina - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Delighted as always

5 out of 5 stars
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A professional but comfortable experience from start to finish.
Delighted as always with advice and results.

— Lou B

Verified review (1675247) Review left 3 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you so much for your kind words Lou - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Always excellent.

— Jan Grayson

T95197 Review left 3 years ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Thank you Jan, we really appreciate your kind words - Charlotte

Staff are friendly and helpful

5 out of 5 stars
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Staff are friendly and helpful and always put you at ease during the appointment.

— Anonymous

Verified review (1672958) Review left 3 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for your kind review - Charlotte
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Overall result is amazing

5 out of 5 stars
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The customer service was another level. Nick have me options to start and explained the full procedures. I was confident going ahead with the treatment. The procedure was pain free and the overall result is amazing. I’m so happy!! Thanks Nick and Dionne!!

— Emma C

Verified review (1671919) Review left 3 years ago
This review was collected via QR code.

Reply from Carlton House Dental Practice

Thank you Emma for such a great review, we are really pleased you are happy with the service we provided - Charlotte
Overall, how was your experience of our service? Very good

Go for it, you won’t regret it

5 out of 5 stars
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Following discussions with Nick he recommended a referral to an Orthodontist to look at my misaligned teeth. At my advanced age a year of orthodontic braces seemed a big deal but with Nick and his team’s tremendous support we prevailed and a year on I have a natural set of teeth. Natural was the watchword, I didn’t want a row of perfectly straight teeth that was at odds with my 70+ face . Don’t think you’re too old for this kind of treatment, apart from the look of my teeth I realise I no longer keep biting my tongue and cheeks. What a result! Go for it, you won’t regret it.

— Anita P

Verified review (1669915) Review left 3 years ago
This review was collected via QR code.

Reply from Carlton House Dental Practice

Thank you so much for this lovely review Anita, we are so glad you are pleased with the results - Charlotte
Overall, how was your experience of our service? Very good

Carlton House Dental Practice

4 out of 5 stars
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Everything was OK.

— Margaret P

Verified review (1662972) Review left 3 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for your review Margaret - Charlotte
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Every care is taken

5 out of 5 stars
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I have been attending this practice for over thirty years and always the treatment has been outstanding.
All the staff are super, nothing is too much trouble and every care is taken over check up and treatment.
Thank you all so much.

— Janice C

Verified review (1662261) Review left 3 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you so much for this lovely review Janice, I will pass on your kind comments to all the staff - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Lovely, very caring

5 out of 5 stars
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Nina is lovel,y she listens to you and gives firm advice. Very caring.

— William B

Verified review (1662350) Review left 3 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you so much for this review John, I will pass your comments onto Nina - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent treatment

5 out of 5 stars
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Excellent treatment from Nick and the staff at Carlton House. Always made to feel that my appointment is the most important thing they are doing that day. Really good treatment and I have complete confidence in Nick and the staff.

— John C

Verified review (1662090) Review left 3 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you John, I will pass on your kind comments to Nick and the staff - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Colin Horley

T89476 Review left 3 years ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Thanks for your 5 Star Rating - we look forward to seeing you next time!

Review from Google

5 out of 5 stars
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Always a friendly welcome and positive conversations about dental health.

— Chris Howard

T89477 Review left 3 years ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Thank you for your kind review Chris - Charlotte

Good level of care

5 out of 5 stars
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I have always felt well looked after at Carlton House and Nina continues that good level of care.

— Anonymous

Verified review (1657944) Review left 3 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for your lovely review - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Jennifer Bryant

T88321 Review left 3 years ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Thank you for the review - Charlotte

A lovely time!

5 out of 5 stars
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We had a lovely time! Not often do you hear that about going to the dentist…
It was our twin girl's first visit to the dentist and everyone was so helpful, keeping the girls entertained and making us feel so relaxed. Thank you so much.

— Anonymous

Verified review (1657535) Review left 3 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for your lovely review, we are very pleased you enjoyed your visit - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very thorough

5 out of 5 stars
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Excellent and very thorough.

— David W

Verified review (1657256) Review left 3 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you David - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Ive been terrified of dentists for 50 years but Usha and the team at Carlton House have completely changed my view of dentists. 3 fillings and an extraction (which I was dreading) have all gone really well, I cannot recommend them highly enough

— Paul Smith

T87595 Review left 3 years ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Thank you Paul for your kind review, its much appreciated - Charlotte

Review from Google

5 out of 5 stars
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This was my 3rd visit to Carlton House and every time I’m there they always put me at ease as I’m someone who is really nervous when going to the dentist. I can’t speak highly enough of Usha, she’s very calming & explains everything she is doing & checks to see if I’m ok at every stage. So thankyou! Usha, I really do appreciate it. Also Jess she’s a wonderful nurse who works alongside Usha & they make a fabulous team. I can definitely recommend this dentist, especially if you are nervous like I am.

— Ann Curtis

T86661 Review left 3 years ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Thank you for your kind words Ann, I will pass your lovely comments on to Jess and Usha - Charlotte

New Patient Exam

5 out of 5 stars
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I had a very positive experience at the Carlton House practice. My dentist was very thorough in her examination, explaining what she was doing and what she found while doing the examination which was very helpful. I was made to feel very comfortable and at ease.

— Lindsey B

Verified review (1649160) Review left 3 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for your lovely review lindsey its much appreciated - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service at Carlton House. Efficient and friendly staff on the desk and in the consulting room.

— Alan P

Verified review (1648971) Review left 3 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you Alan for your lovely review, much appreciated - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient