Working Feedback

Excellent rating from 222 reviews

5 out of 5 stars

404 total reviews

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Latest Reviews by Working Feedback

My visit went really well

5 out of 5 stars
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My first hygienist visit since the beginning of the year and its great to see that Becky is back. Like every other member of the Carlton House Team, Becky is very warm and friendly. My visit went really well and as always Becky left my teeth looking fantastic.

— Warren J

Verified review (1648486) Review left 3 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you Warren for such a lovely review, I will pass your lovely comments on to Becky and the team - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent visit

5 out of 5 stars
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My first visit to this particular hygienist (Becky) was excellent, she was informative, helpful and an extremely pleasant lady.

— Daryl C

Verified review (1648477) Review left 3 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you Daryl, I will pass your kind comments onto Becky - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Always a good experience at Carlton House. All the staff are so friendly and fully experienced. No issues with any aspect and fully recommended.

— stephen quinn

T84936 Review left 3 years ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Thank you Warren for such a lovely review, I will pass your lovely comments on to Becky and the team - Charlotte

Carlton House Dental Practice

5 out of 5 stars
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Always cheerful, appointment always on time. Cannot fault.

— Janice L

Verified review (1643685) Review left 3 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you Janice, much appreciated - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent care for disabled people

5 out of 5 stars
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I am writing on behalf of my elderly father who has severe mobility problems. Carlton House staff have gone out of their way to accommodate my father’s needs. At his last hygienist appointment a problem was identified with a wisdom tooth. It is difficult to get him to appointments and the dentist was kind enough to look at the problem and write a care plan on the day. After Covid lockdown his dental condition was in a poor state but good attention to detail now means he still has most of his own teeth (at 93), and his general health has improved. Thank you to everyone concerned.

— Philip T

Verified review (1642834) Review left 3 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for your wonderful review, we are really pleased we could help, I will pass your lovely comments to all - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin

Superb care

5 out of 5 stars
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As always superb care.

— Anonymous

Verified review (1642733) Review left 3 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for your ***** Review - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Could not fault the treatment

5 out of 5 stars
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I have known Becky from here with her previous employment and my previous now retired dentist.
Becky is very good at keeping one calm and is very professional in her work. Could not fault the treatment.

— Anonymous

Verified review (1642717) Review left 3 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for such a lovely review, I'll pass your kind comments onto Becky - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other

Professional and friendly approach

5 out of 5 stars
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I always find Nick to be very thorough with a professional and friendly approach.

— Anonymous

Verified review (1642693) Review left 3 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you, a lovely review, much appreciated by all - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always a pleasant experience

5 out of 5 stars
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Always a pleasant experience coming to Carlton House, the team are great.

— Dane B

Verified review (1642673) Review left 3 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you Dane, your kind review is much appreciated - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Great treatment from Nick and the team. My tooth problem sorted within seconds during an unscheduled appointment.

— Rod Kay

T83116 Review left 3 years ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Thank you Rod, lovely ***** Review, I will pass your comments onto the team - Charlotte

Very professional, relaxed

5 out of 5 stars
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Very professional, they make you feel relaxed.

— Anonymous

Verified review (1642820) Review left 3 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for your ***** Review, I will pass these lovely comments to the team - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dental Check

5 out of 5 stars
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Welcomed by Nick. Check on my bridge area to make further appointment for commencing the work for new bridge. Everything was explained in full detail about the procedure and what it entailed was very satisfied with the explanation.

— Vera C

Verified review (1639022) Review left 3 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you Vera for your great review, I will pass your kind comments onto Nick - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent as always

— Lily Pears

T80745 Review left 3 years ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Thank you kindly for your 5* Review. - Dionne

Review from Google

5 out of 5 stars
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Great service by quality people

— matt james

T80740 Review left 3 years ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Thank you very much Matt, we very much appreciate the five star review - Charlotte

I have always been impressed

5 out of 5 stars
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I have been using this practice for some years now.
I have always been impressed by the friendliness, with out overdue familiarity (i.e. professionalism), of all concerned.
Any necessary treatment has been explained fully and clearly, along with any options available.

— Andrew B

Verified review (1637620) Review left 3 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you Andrew for your kind review, its much appreciated - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very good and efficient

— Mick Franks

T80263 Review left 4 years ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Thank you for the 5* review and your kind words. - Dionne.

Carlton House Dental Practice

5 out of 5 stars
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Always very happy with my treatment.

— Anonymous

Verified review (1636264) Review left 4 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for the 5* review and your kind words. - Dionne.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

So kind and understanding

5 out of 5 stars
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Nick knows I'm a very nervous person and is so kind and understanding. I had my wisdom tooth removed recently and I was dreading it, he made the experience as good as could be. I would recommend Nick to everyone.

— Anonymous

Verified review (1635836) Review left 4 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for the 5* review and your kind words. I am pleased you was put at ease regarding your dental experience. - Dionne.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Carlton House Dental Practice

5 out of 5 stars
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Nina provided with some great advice and I left the surgery feeling very upbeat and confident.

— Chris S

Verified review (1635827) Review left 4 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for the 5* review. I am pleased to hear your visit with Nina has left you feeling this way. - Dionne.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very efficient

5 out of 5 stars
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Very efficient and thorough as always.

— David W

Verified review (1635524) Review left 4 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for the 5* review and your kind words. - Dionne.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient