Working Feedback

Excellent rating from 222 reviews

5 out of 5 stars

404 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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I am so pleased to have found a dentist who takes the time to put you at ease and explain everything clearly. My previous dentist gave up on a front tooth, after several fillings failed he said the tooth would have to be removed. Usha has not only filled and stabilized the tooth but it looks amazing. I can't say I enjoy going to the dentist but it is not the scary experience it used to be. Thank you Usha and the team.

— Kathy Mimer

T75001 Review left 4 years ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Thank you kindly for the 5* Review. We are so pleased you have had a pleasant experience. I shall pass your message on to Usha and the team. - Charlotte.

Excellent service

5 out of 5 stars
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Excellent service as usual, always very friendly and puts me at ease.

— Carol W

Verified review (1619421) Review left 4 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for your 5* review and your kind words will be passed onto the team. - Dionne.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent Dentist and team at Carlton House.

— Helen Short

T74905 Review left 4 years ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Thank you for you ***** Greatly appreciated! - Charlotte.

Respectful and thorough

5 out of 5 stars
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Both the dentist and the hygienist were polite, respectful and thorough. Absolutely no complaints.

— Anonymous

Verified review (1618006) Review left 4 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for your 5* review and your kind words will be passed onto the team. - Dionne.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great, very reassuring

5 out of 5 stars
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Nina is great!!
She has a great nature and is very reassuring.
A lovely ‘knack’ of combining a professional manner along side her friendly banter.

— Anonymous

Verified review (1617086) Review left 4 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for your 5* review and your kind words will be passed onto Nina. We are pleased you have a pleasant experience here. - Dionne.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly welcome

5 out of 5 stars
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A fairly simple filling carried out swiftly and pain free. That’s all you wish for !
Friendly welcome and good information shared with images of the area being treated.

— Anonymous

Verified review (1616673) Review left 4 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you kindly for your 5* review. We are pleased you have had a pleasant experience. Also I have taken into account the constructive comment as we do have Wifi however it is not shown in the waiting room so this will be implemented. Thank you. - Dionne.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent dental treatment for my mother and exceptionaly friendly and helpful nurses and staff.

— Phillip Bultitude

T74157 Review left 4 years ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Thank you kindly for your 5* Review, this is much appreciated. I will pass your kind words onto Usha and the staff - Charlotte.

Always a pleasure

5 out of 5 stars
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Always a pleasure to see Nick, puts you at ease and explains everything to you.

— Karen B

Verified review (1616205) Review left 4 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thanks for your lovely review Karen :) - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment With Nina

5 out of 5 stars
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Nina did a very thorough job and gave me advice on brushing my teeth in a different way to that which I had been using.

— Colin F

Verified review (1615886) Review left 4 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for your review Colin, I will pass your kind comments onto Nina - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent fit

5 out of 5 stars
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Fitting of a crown, excellent fit and excellent service.

— Michael W

Verified review (1615261) Review left 4 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you Michael - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Bridget Woollard

T73466 Review left 4 years ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Thank you for the *****'s Bridget, much appreciated - Charlotte

Excellent as always

5 out of 5 stars
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My procedure with Nina as excellent as always. She has been my hygenist for many years. She is first class.

— Trevor S

Verified review (1612396) Review left 4 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you Trevor, I will pass you kind comments onto Nina - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant

5 out of 5 stars
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Brilliant as always. Great care and attention.

— John C

Verified review (1611507) Review left 4 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you John, we really appreciate taking the time to leave us this lovely review - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always goes the extra mile

5 out of 5 stars
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As always a very professional and comfortable visit. Nick always goes the extra mile in explaining the procedure, carrying out with care and consideration whilst putting me at ease.

— Louise B

Verified review (1611287) Review left 4 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for your lovely review Louise, I will pass your comments on to Nick and the team - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very friendly service

— Vicky Bridgewater

T72595 Review left 4 years ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Thank you for your ***** rating Vicky, It's much appreciated - Charlotte

Review from Google

5 out of 5 stars
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Always make you feel at ease do great work & there if you have a problem … kind caring & professional

— Mary Dewis

T72138 Review left 4 years ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Thank you Mary for this lovely review, It's much appreciated - Charlotte

Review from Google

5 out of 5 stars
google logo
Staff on reception are always very friendly. My dentist, Nick, is extremely efficient and always explains everything he is going to look at and use, this is so important and I have had issues when visiting dentists in my past. After the examination procedure he also shows me my XRays and explains what is happening with my teeth.

— Susan Hopkins

T72139 Review left 4 years ago
This review complies with Google's policies.

Reply from Carlton House Dental Practice

Thank you Susan - Charlotte

Caring towards nervous patients

5 out of 5 stars
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Nina was patient and very caring towards nervous patients.

— Pauline W

Verified review (1608709) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Carlton House Dental Practice

Thank you Pauline, I will pass your kind comments onto Nina - Charlotte
Overall, how was your experience of our service? Very good

First class

5 out of 5 stars
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As always a really good appointment.
Always done thoroughly and attention to detail and constructive suggestions how I look after my dental care at home.
First class.

— Barry H

Verified review (1608699) Review left 4 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Thank you for this great review Barry, its much appreciated - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Reassured all the way

5 out of 5 stars
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I am not a fan of going to the dentist at the best of times particularly when I need a new crown.
I have had crowns before so I am aware of the process – hence the apprehension of the root canal procedure - but this is the first crown since becoming a patient with Carlton House.
From the moment you sit in the chair you are reassured about the process and each step is explained prior to the commencement.
I ask a lot of questions about the procedure and the equipment used and Nick fully explained everything.
The first step is the injection into the gum – never felt the needle go in - this is a first for me. At each stage I was asked if everything was OK, in no discomfort or pain, reassured all the way.
If a visit to the dentist can be a pleasant experience this was it, a big thank you to Nick and manager Charlotte acting as dental nurse.

— Michael W

Verified review (1607746) Review left 4 years ago
This review was collected via email feedback service.

Reply from Carlton House Dental Practice

Hi Michael, thank you so much for writing us this wonderful review! I will be sure to pass your comments onto Nick, he will appreciate them very much, as do I - Charlotte
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient