As always staff is polite and explain any procedures thoroughly, putting you at ease.
— Anonymous
Verified review (1606535)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you very much for your review, i'm really pleased you feel at ease when coming to visit us - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
Appointment With Nick
I am a nervous patient. Nick and his wonderful dental nurse always go out of their way to make me feel comfortable. Thank you.
— Anonymous
Verified review (1604417)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you very much for your lovely review, i will be sure to pass on your comments to Nick and his nurse - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Warm and caring
All staff are warm and caring, I feel at ease when having any treatment.
— Anonymous
Verified review (1603582)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you for your kind review, we are glad you feel at ease when attending your appointments - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Tooth out, thank goodness
As always I got great treatment from the Carlton House team. A tooth out with a twisted root. No fussing, no messing about. Thank you.
— Sue W
Verified review (1603664)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Hi Sue, thank you for the great review, and you are welcome - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Highly recommend
Have been using Carlton House for many years now, and they continue to provide great, professional service, highly recommend...
5 stars...
— Ian T
Verified review (1598061)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you for the great review Ian, its very kind - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— michael french
T68187
Review left 4 years ago
This review complies with Google's policies.
Reply from Carlton House Dental Practice
Thank you for the *****'s - Charlotte
Review from Google
This person left a star rating but no comment.
— John Trott
T68025
Review left 4 years ago
This review complies with Google's policies.
Reply from Carlton House Dental Practice
Thank you for the *****'s - Charlotte
Review from Google
AS always a friendly and relaxed atmosphere with good professional service
— Susan Lamprell
T67950
Review left 4 years ago
This review complies with Google's policies.
Reply from Carlton House Dental Practice
Thank you for your five star review, its much appreciated - Charlotte
My experience
I’m a nervous patient, Nick with his patience and his explanations of what is going to be happening. It helps me to keep calm.
— Christine E
Verified review (1595302)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Carlton House Dental Practice
Hi Chrissy, thank you for your kind review! Its much appreciated! Charlotte
Overall, how was your experience of our service?
Very good
Friendly, gentle approach
Friendly, gentle approach, which put me at ease. Painless fillings and sound advice for next treatment considerations.
Very professional.
— Mal D
Verified review (1595097)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Carlton House Dental Practice
Hi Mal, thank you for your lovely review - Charlotte
Overall, how was your experience of our service?
Very good
Carlton House Dental Practice
As ever Nina very good at putting me at ease, always explaining what needed doing and how it would be done.
— Anonymous
Verified review (1595150)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you for the review, i will pass your comments onto Nina - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Wonderful service
Great practice. Wonderful service from ALL staff. Keep up the good work.
— Trevor S
Verified review (1594548)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Hi Trevor, Thank you for your kind review :) I will pass your lovely comments onto the team - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Attention to detail was excellent
The care and attention to detail was excellent especially as I suffer from respiratory problems. The well being of the patient was second to none and nothing was too much trouble. A follow up plan was discussed and pointers highlighted to ensure my overall teeth hygiene could improve.
— Anonymous
Verified review (1594334)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you for your kind review :) - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Appointment With Nick
Very friendly as always make you feel relaxed, all staff very good.
— Anonymous
Verified review (1593929)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you for your ***** review, its very much appreciated - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Great dentist, been going for 20 years
Been going to Carlton House for 20 years. Always had a good service and find Nick very user friendly, honest and only does dental work if absolutely necessary. Nick and the team are always helpful and friendly. Can’t fault them.
— Mark O
Verified review (1593734)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Hi Mark, Thank you very much for your lovely review, I will pass your comments on to Nick and the team - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Sam Elliott
T67208
Review left 4 years ago
This review complies with Google's policies.
Reply from Carlton House Dental Practice
Hi Sam, thank you for the ***** Review :) - Charlotte
Review from Google
This person left a star rating but no comment.
— Robert Deacon
T66907
Review left 4 years ago
This review complies with Google's policies.
Reply from Carlton House Dental Practice
Thank you Rob for your ***** Review - Charlotte
Review from Google
As always excellent service and care from Carlton House Dental.
— christopher mays
T66728
Review left 4 years ago
This review complies with Google's policies.
Reply from Carlton House Dental Practice
Thank you Chris for your ***** Review - Charlotte
A brilliant dentist with real people skills!
As an older lady who's recently moved into the area I was worried at the prospect of findng a new dentist, especially since I've a real fear of dental treatment. But I found Carlton House, and the wonderful Dr Nick More: he takes time to fully explain every step, reassures, and embodies all the qualities, skill and professionalism I could ever hope for in a dentist. My husband is similarly impressed. The practice is welcoming and well-run. I cannot recommend them highly enough.
— Diane C
Verified review (1588559)
Review left 4 years ago
This review was collected via online systems.
Reply from Carlton House Dental Practice
Thank you Diane for this wonderful review, I will pass your kind comments onto Nick and all of the staff - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Excellent customer service
Excellent customer service from everyone, always very friendly and explain everything to you.
— Carol W
Verified review (1588005)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Carlton House Dental Practice
Thank you Carol this is a lovely review :) - Charlotte
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
