Attended the practice due to a referral as I needed a root canal filling which was not possible by my regular dental practice due to the complexity.
Arrived for a 8am appointment. The reception staff were friendly and welcoming. The waiting room was tastefully decorated, clean with background music, smelt pleasure and very comfortable seating.
I was called a little late at 8.15am, although I received an apology and shown to Luca Moranzoni room. Mr Moranzoni was very clear regarding the procedure and professional.
The dental nurse was very reassuring throughout the 2 hours appointment.
On leaving the check out receptionist was again friendly and professional regarding payment.
The visit to The Circus Dental practise was a good experience.
— Martin G
Verified review (1984761)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Circus Dental
We appreciate your feedback and are so pleased that you were taken care of in a professional and caring manner.
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Not applicable
Superlative treatment
Having managed to impale my jaw with a fish bone and fortuitously having an early morning appointment the following day with Danny the Hygienist, I was relieved at how adeptly she removed it and the pain along with it. This was followed by her expert examination and subsequent cleaning of my teeth.
Thank you.
— Michael P
Verified review (1984675)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Circus Dental
This feedback has been shared with the team. We are so pleased you enjoyed your experience at Circus Dental and welcome you back if you should ever need further care.
Overall, how was your experience of Circus Dental?
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No information required.
First visit to Circus Dental
Had a consultation with Victoria today and was put at ease straight away. She acted very professionally.
— Anonymous
Verified review (1984225)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Circus Dental
Thank you for the kind feedback. We are pleased to hear that your dental journey with the Circus Dental team is going well.
Overall, how was your experience of Circus Dental?
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.
Clean up of gums.
Peter H is the most wonderful dentist. He cleans my gums brilliantly and I have lost no teeth since I’ve been going to him. I lost 4 teeth, due to poor gums, with Gordon (who left) and the hygienist.
— Jane H
Verified review (1983937)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Circus Dental
This feedback has been shared with the team. We are so pleased you enjoyed your experience at Circus Dental and welcome you back if you should ever need further care.
Overall, how was your experience of Circus Dental?
How satisfied are you that you are treated with dignity and respect by staff?
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I don’t have a question.
Really good care
Really good care and attention after rapid appointment.
Plan in place to solve my issue as early as next week.
— Paul B
Verified review (1983207)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Circus Dental
Thank you for your feedback, we look forward to welcoming you back next week.
Overall, how was your experience of Circus Dental?
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Nil
Filling front teeth
Excellent. Very professional and caring. Could not have been more caring.
— Janice C
Verified review (1982459)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Circus Dental
We appreciate your feedback and are so pleased that you were taken care of in a professional and caring manner.
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N/a
Excellent service
Very attentive and personable to needs. Clear and precise with treatment plans and honest which is amazing!
— Anonymous
Verified review (1982133)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Circus Dental
Thank you for your kind feedback, we are thrilled to hear that Colin is taking good care of you.
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Would you recommend
Hygiene treatment
I was seen at the time of my appointment.
Welcoming staff were polite and efficient.
Treatment was done well, and with politeness at all times, and with a pleasant attitude.
All good.
— Richard G
Verified review (1981780)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Circus Dental
We appreciate your feedback and are glad to hear your visit was a pleasant one.
Overall, how was your experience of Circus Dental?
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No information needed at this moment.
Root canal filling
Root canal filling following a referral from my own dentist
— Anonymous
Verified review (1981111)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Circus Dental
Thank you for leaving us feedback.
Overall, how was your experience of Circus Dental?
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Tooth reconstruction / check-ups
I have been going to the Circus Dental for just over 1.5 years due to an accident abroad which had caused about 3/4 of one of my front teeth to snap off. Colin and Luca have been the 2 that have dealt with my tooth and have done an amazing job, any problems I have had, they have found a quick and effective solution. I have also spoken with Charlotte in person and over the phone multiple times and she is very helpful and polite.
— Benjamin M
Verified review (1981109)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Circus Dental
Thank you for the kind feedback. We are pleased to hear that your dental journey with the Circus Dental team is going well.
Overall, how was your experience of Circus Dental?
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With a “false” tooth would I still be able to get Invisalign?
New teeth plate
Victoria is great and takes much care with me. I get help and all explained to me. I have mobility problems, as well as back issues. I am so pleased that my teeth can be looked after. Victoria takes care.
— Phyllis G
Verified review (1980893)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Circus Dental
Thank you for taking the time to provide feedback. We agree, Victoria is brilliant and we are so grateful to have her as part of the team. We look forward to seeing you again soon.
Overall, how was your experience of Circus Dental?
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?
Temp filling for broken tooth
I was grateful to be able to see Dan within 24 hrs of breaking a tooth. He provided great analysis of the options for repair, after putting on a temp filling.
— Anonymous
Verified review (1980288)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Circus Dental
Thank you, we always value such feedback
Overall, how was your experience of Circus Dental?
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None
Kind and put patient wellbeing first
I cannot thank all three dentists enough. My experience, wisdom extraction, root canal and repair through to the overlay, was exceptional. As a very nervous and anxious person, I was beside myself with fear of treatment.
My experience at Circus Bath was excellent. Very impressed with everyone. I can highly recommend Circus Bath.
— Lynette K
Verified review (1979526)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Circus Dental
We are so pleased that you were made to feel comfortable. We appreciate your kind words and will feed them back to the team.
Overall, how was your experience of Circus Dental?
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Im interested in transferring as a private patient.
Circus Dental Review
I have always found all of the staff at Circus Dental very professional, friendly and caring. I have had several treatments including implants, composite bonding and regular dentistry. The overall process was nowhere near as painful as I had expected and the result are truly amazing. I just can't stop smiling!
— Carl P
Verified review (1979090)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Circus Dental
Thank you for your kind feedback - we are thrilled that you are happy with the results.
Overall, how was your experience of Circus Dental?
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?
Root canal
Initial Consultation was welcoming and after some radiology a diagnosis was given, not what I expected, but a relief that a cause of my discomfort had been found. Upon request, a video summarising my diagnosis and proposed management was emailed to me which I found really useful as I could listen again and understand what was happening. The video is also a nice souvenir.
I have biomedical experience so I probably enjoyed watching it more than most clients! On the day of the root canal, I was nervous, but I was given the chance to ask questions beforehand and I was reassured throughout the procedure that all was well. It’s been a few days since the treatment and my discomfort has gone and all is well - thank you. The dentist, dental nurse and receptionist were friendly, professional and efficient. Additionally, I liked that the radio was on to provide distraction during the procedure and the waiting area was amazing for a dentists! I would recommend this dental practice to anyone who may require specialist treatment in the future.
— Louise N
Verified review (1979073)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Circus Dental
This feedback has been shared with the team. We are so pleased you enjoyed your experience at Circus Dental and welcome you back if you should ever need further care.
Overall, how was your experience of Circus Dental?
How satisfied are you that you are treated with dignity and respect by staff?
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Not applicable
Replacement filling
It’s never a pleasant experience to have a filling, but I do feel that the care provided and the professionalism of the dentists at the practice makes it a lot better than your imagination anticipates.
— Anonymous
Verified review (1978916)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Circus Dental
We are pleased the team made you feel cared for. We appreciate your feedback
Overall, how was your experience of Circus Dental?
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I don’t understand what this means
Accessibility
Circus Dental are absolutely brilliant at looking after me. I’m a wheelchair user and they’ve sorted it ramps, thought about rooms, but most of all, are incredibly helpful and friendly.
— Anonymous
Verified review (1977644)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Circus Dental
Thank you for your feedback. We are pleased you were made to feel comfortable with us.
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How accessible is Circus Dental?
Minor dental work
A happy half-hour with the lovely Jonquil - as usual.
— Philip J
Verified review (1977496)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Circus Dental
Thank you for your feedback. We are glad your experience with us was so positive.
Overall, how was your experience of Circus Dental?
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Thank you
Brilliant service in every way
I had a thirty minute hygiene appointment with Karen - she is the most rigorous and effective practitioner, I’m very impressed!!
— Michael S
Verified review (1977406)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Circus Dental
Thank you for your feedback. We are pleased you were made to feel comfortable with us.
Overall, how was your experience of Circus Dental?
How satisfied are you that you are treated with dignity and respect by staff?
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I don’t have a question
Check up post treatment
The appointment was 30 mins late which was really disappointing considering the session itself was around 15 minutes. The time with Luca and staff was as normal simply brilliant.
— Patrick S
Verified review (1977394)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Circus Dental
We are pleased that all went well with Luca. We appreciate your honest feedback and will pass on to the team.
Overall, how was your experience of Circus Dental?
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Great service time keeping could be better.
