Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4909 reviews

5 out of 5 stars

+ 1048 reviews from Google 5957 total reviews

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Latest Reviews by Working Feedback

A detailed examination of my teeth

5 out of 5 stars
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I was seen at the allotted appointment time - all staff were very friendly and the dentist carried out a detailed examination of my teeth.

— Anonymous

Verified review (2376678) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Always first class with care , explanation and sometimes a bit of humour . Makes visiting the dentist less daunting.

— William Fence

T378595 Review left 3 months ago
This review complies with Google's policies.

Jarri explains everything he is doing.

5 out of 5 stars
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Professional, Relaxed. All staff are pleasant and friendly. Jarri explains everything he is doing.

— Rita H

Verified review (2376540) Review left 3 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

I'm delighted and astonished that my loose front teeth have been saved.

5 out of 5 stars
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I'm delighted and astonished that my loose front teeth under my crowns have been saved.
My last NHS dentist was going to charge me not much less than this treatment has cost for removal and a dental bridge, the thought of which horrified me.
It has taken about 2 years of considered work but it's been so worth it.
I'm so glad I Googled 'best dentist in Batley ' one July afternoon in 2023.

— Sharon W

Verified review (2376414) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Brilliant service

— Nicola Norgate

T378436 Review left 3 months ago
This review complies with Google's policies.

Friendly and professional

5 out of 5 stars
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On time, friendly and professional

— Andrew W

Verified review (2375168) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Made me feel at ease. Excellent service

5 out of 5 stars
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Had to come and have an X-ray done. My dentist hadn’t sent an email explaining why I was there, so I had to wait for it to come through. The dentist who was looking after me was very apologetic about my having to wait. Every time she came out, she kept me informed about what was going on while making sure it was ok for me to wait while she dealt with another patient. When it came to my X-ra,y the lady was very polite and patient with me while she set the machine up. Happy to answer any questions I had. Made me feel at ease. Excellent service

— Sonia T

Verified review (2375065) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Friendly professional service

— Terrie SIMPSON

T377428 Review left 4 months ago
This review complies with Google's policies.

Very pleased with the results

5 out of 5 stars
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My orthodontic treatment was very good and I am very pleased with the results. Jill was very professional and friendly as were all the staff at the surgery

— Anonymous

Verified review (2372818) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional
Was this treatment paid for privately, or on the NHS? Private

Competent and friendly

5 out of 5 stars
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Knowledgeable, professional, competent and friendly.

— Peter B

Verified review (2372662) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

First time appointment

5 out of 5 stars
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First time meeting the dentist and he seems nice chap. Hopefully he will resolve my problem - he’s got big boots to fill as the last dentist was great.

— Michael F

Verified review (2371262) Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I'm actually writting this review on behalf of my mother who visited your dentist practice on the 3rd of February,I obviously didn't meet the dentist myself but was told he was a very nice man,caring & attentive,& she was very pleased with the service he provided...& All the ladies on the reception were very friendly, helpful & approachable,thank you all ...

— Joanne Hunter

T373563 Review left 4 months ago
This review complies with Google's policies.

Very professional

5 out of 5 stars
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Lewis was very polite and well managed. He explained everything in detail about my past and present history of my dental treatment, what he was going to do today and if I was needing anything whilst he was treating me to let him know. He was very professional in his manner too. A lovely gentleman.

— Anonymous

Verified review (2369889) Review left 4 months ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feed back which is really important to us , I will pass it on to the team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Made me feel safe

5 out of 5 stars
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The dentist was very professional, knows I'm nervous and made me feel safe.

— Maureen G

Verified review (2369733) Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

First class in all departments, 5-star

5 out of 5 stars
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First class in all departments, if you're looking for a 5-star dentist and 5-star service, this is the one for you

— Linda B

Verified review (2369686) Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Staff
Was this treatment paid for privately, or on the NHS? Private

Well explained

5 out of 5 stars
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The treatment needed was explained really well

— Anonymous

Verified review (2369236) Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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I've been a patient at this practice for over 40 years. I have never had any complaints about the staff or the work done on my teeth. Everyone is friendly and in my experience the treatment is always painless.

— Phoebe13ism

T373155 Review left 4 months ago
This review complies with Google's policies.

Excellent appointment

5 out of 5 stars
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Excellent.

— Glenda K

Verified review (2368544) Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Thank you Jarri, it couldn't have been better.

5 out of 5 stars
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Went to Jarri for my 6-monthly check-up, as usual, he was smiley and chatty, with a very good bedside manner.
I really feel at ease. I had my checkup and a clean and polish. No waiting around, my appointment time was spot on. Thank you, Jarri, it couldn't have been better.

— Rosemary H

Verified review (2367850) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

A pleasurable experience

5 out of 5 stars
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Usual high standards maintained, a pleasurable experience

— Jacqueline B

Verified review (2366598) Review left 4 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private