Eclipse Dental Care

Review from Google

Looked after very well wasn't waiting long to have my check up very pleased

— Robert Snowden

T99076 Review left 3 years ago
This review complies with Google's policies.

Review from Google

This person left a star rating but no comment.

— Michael Dobson

T99042 Review left 3 years ago
This review complies with Google's policies.

Review from Google

Every member of staff very friendly making you feel relaxed
Excellent dentist

— John Lyons

T99043 Review left 3 years ago
This review complies with Google's policies.

Lots of patience

Lots of patience.

— Maureen G

Verified review (1687775) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Friendly as always

Very efficient and friendly as always.

— Anne N

Verified review (1687741) Review left 3 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

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Which best describes you? Patient

Great dentist

Great dentist and service.

— Iqra J

Verified review (1687725) Review left 3 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

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Which best describes you? Patient

Welcoming, polite

The staff are welcoming, polite, and the treatment as been very good.

— Anonymous

Verified review (1687649) Review left 3 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

Eclipse Dental Care

Very satisfactory.

— Brian L

Verified review (1687612) Review left 3 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

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Which best describes you? Patient

Eclipse Dental Care

The staff at the practice couldn’t be more welcoming, helpful and professional.

— Sophie A

Verified review (1687545) Review left 3 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

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Which best describes you? Patient

Review from Google

Friendly and efficient as always

— Malcolm Brook

T98978 Review left 3 years ago
This review complies with Google's policies.

Friendly and helpful

Friendly and helpful staff. Smart clean surgery.

— Lyndon S

Verified review (1687475) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Always so welcoming

The friendliness, they are always so welcoming.

— Peter M

Verified review (1687470) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Eclipse Dental Care

Thank you for your feedback which is really valuable to us, I will pass it on to the team.

Overall, how was your experience of our service? Very good

Extraction

Was slotted in as had toothache. I had an ongoing issue which was removed by extraction x everything was explained to me and I was very happy with the attitude of the dentist as always.

— Anonymous

Verified review (1687382) Review left 3 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

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Which best describes you? Patient

Very kind and welcoming

Clean place, and the staff are very kind and welcoming.

— Stuart M

Verified review (1687291) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Great experience

Mark always gives a great experience and makes me feel comfortable.

— Anonymous

Verified review (1687117) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Review from Google

Excellent again from Lewis and the team. Went for checkup only and had filling repaired at the same time.

— Phil Speak

T98907 Review left 3 years ago
This review complies with Google's policies.

Eclipse Dental Care

Met every expectation.

— Christopher B

Verified review (1686713) Review left 3 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

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Which best describes you? Patient

Eclipse Dental Care

The dentist examined my oral and teeth status very carefully.

— Shing W

Verified review (1686441) Review left 3 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

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Which best describes you? Patient

Appointment

After booking in I sat for a considerable time which can be allowed for as I think some treatments can be a little longer than expected.
When the next patient should have been me it was explained they did not know in the surgery that I was even there.
This forced me to sit there for a great deal longer as the person who arrived was seen before me.
Computer error I suppose !!

— Sydney B

Verified review (1686343) Review left 3 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you so much for taking the time to review our practice. Your time is much appreciated. We always appreciate all feedback and endeavor to improve if any of our patients have drawn our attention to anything that has concerned them. I have fed your information back to our team in our team meeting and we have made some changes to our system to ensure this does not happen again. Thank you for taking the time to talk to our Head Receptionist when she called you and we are pleased to hear that you are happy with the outcome. We look forward to seeing you at your next visit.

Overall, how was your experience of our service? Poor

How satisfied are you with the appointment waiting time?

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How satisfied are you with the information from the surgery on the cost of your treatment?

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Which best describes you? Patient

Excellent care

I’ve been attending Eclipse Dental Care, as an NHS patient, for many years now and always received excellent care and service. Staff are welcoming, especially the reception team - great work.

— Anonymous

Verified review (1686315) Review left 3 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for leaving your feedback which is really valuable to us. I will pass it on to the team.

Overall, how was your experience of our service? Good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient