Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4920 reviews

5 out of 5 stars

+ 1050 reviews from Google 5970 total reviews

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Latest Reviews by Working Feedback

Eclipse Dental Care

5 out of 5 stars
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I was held up in traffic which made me late for my appointment with the dentist, followed by the hygienist. I managed to phone in to the surgery to explain and my dental appointment was rearranged so I saw the hygienist first and then the dentist.

— Barbara T

Verified review (1683294) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Dental appointment

4 out of 5 stars
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All good.

— Shakil A

Verified review (1683223) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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very efficient friendly people the dentist i saw was patient and curtious i am very happy with eclipse dental care

— jacqui ward

T97569 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Excellent services... impressed

— Caroline Ngara

T97530 Review left 3 years ago
This review complies with Google's policies.

Eclipse Dental Care

5 out of 5 stars
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Professional service.

— Henry S

Verified review (1683024) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Always put you at ease

5 out of 5 stars
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The friendliness of all the staff and how they remember regular customers and always put you at ease.

— Gregory R

Verified review (1683010) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Eclipse Dental Care

5 out of 5 stars
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My appointment was only a check up for me and my daughter.

— Cara B

Verified review (1682985) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent response to broken tooth by receptionist and dentist of Eclipse dental care. All dealt with within 24 hrs, efficiently and with care and consideration. I was so grateful for this quick positive treatment. Thank you all

— Frances Wilkinson

T97511 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Fantastic Service from reception and Doctors. Thanks for making my trip a pleasant one. Definitely very professional.

— HARI CHADA

T97501 Review left 3 years ago
This review complies with Google's policies.

Hygienist

5 out of 5 stars
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I came to see Adele the hygienist for the first time, I am quite a nervous patient but I really didn't need to be, she was so lovely, gave lots of advice and didn't rush anything, she gave me time to have a little breather even!! Although I'll never look forward to a dental visit I feel all the staff at the practice make it easier for people like me, thank you to you all, couldn't wish for a better dental practice.

— Michelle P

Verified review (1682918) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent as usual

5 out of 5 stars
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Everything about this visit up to usual excellent standards.

— William P

Verified review (1682617) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent team

5 out of 5 stars
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Excellent team and knowledge. Very helpful and accommodating.

— Anonymous

Verified review (1682535) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Really friendly office from reception (who didn't laugh too much when I turned up a day early- even tried to fit me in on the wrong day) to my Dentist-Lewis. He takes time to explain any issues with my teeth (and there are some!) The offices are clean and well lit especially the new annex. I am a bit wary of medical procedures in general, but whilst not always pleasant I have no issues in attending the surgery. Definitely recommended.

— Roy Atkinson

T97121 Review left 3 years ago
This review complies with Google's policies.

Reply from Eclipse Dental Care

Thankyou for leaving your feed back which is really valuable to us , I will pass it on to the team .

Friendly and professional manner

5 out of 5 stars
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My check-up today was carried out in a caring, friendly and professional manner.

— Anonymous

Verified review (1682320) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Ricky Illingworth

T97078 Review left 3 years ago
This review complies with Google's policies.

Appointment

5 out of 5 stars
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All went well and whole service great. ~ just a niggle about filling in the form before hand ~ could not do it, tried with each of the 6 reminders [self & wife] would not take me past telephone details!!

— Jillian J

Verified review (1681904) Review left 3 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you so much for taking the time to review our practice. We are delighted to received 5 stars. Thank you for your time in speaking to our Head Receptionist when she called you and I am delighted to hear that they were able to reassure you on checking in for your appointment that it is a new system which we have experienced occasional glitches with. Feedback is greatly appreciated as this enables us to ensure the platform is as streamlined as possible for our patients. We look forward to seeing you at your next visit.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Muhammad Ajmal

T97019 Review left 3 years ago
This review complies with Google's policies.

Always looks after me and my teeth

5 out of 5 stars
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Jarry always looks after me and my teeth, even though I’m a nervous patient.

— Anonymous

Verified review (1681508) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
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Excellent.

— Anonymous

Verified review (1681503) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Punctual, efficient

5 out of 5 stars
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Prompt service, punctual, efficient and personal. Did the job perfectly.

— Andrew M

Verified review (1681449) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good