I was held up in traffic which made me late for my appointment with the dentist, followed by the hygienist. I managed to phone in to the surgery to explain and my dental appointment was rearranged so I saw the hygienist first and then the dentist.
— Barbara T
Verified review (1683294)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Dental appointment
All good.
— Shakil A
Verified review (1683223)
Review left 3 years ago
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Good
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Patient
Review from Google
very efficient friendly people the dentist i saw was patient and curtious i am very happy with eclipse dental care
— jacqui ward
T97569
Review left 3 years ago
This review complies with Google's policies.
Review from Google
Excellent services... impressed
— Caroline Ngara
T97530
Review left 3 years ago
This review complies with Google's policies.
Eclipse Dental Care
Professional service.
— Henry S
Verified review (1683024)
Review left 3 years ago
This review was collected via SMS feedback service.
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Very good
Always put you at ease
The friendliness of all the staff and how they remember regular customers and always put you at ease.
— Gregory R
Verified review (1683010)
Review left 3 years ago
This review was collected via SMS feedback service.
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Very good
Eclipse Dental Care
My appointment was only a check up for me and my daughter.
— Cara B
Verified review (1682985)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Review from Google
Excellent response to broken tooth by receptionist and dentist of Eclipse dental care. All dealt with within 24 hrs, efficiently and with care and consideration. I was so grateful for this quick positive treatment. Thank you all
— Frances Wilkinson
T97511
Review left 3 years ago
This review complies with Google's policies.
Review from Google
Fantastic Service from reception and Doctors. Thanks for making my trip a pleasant one. Definitely very professional.
— HARI CHADA
T97501
Review left 3 years ago
This review complies with Google's policies.
Hygienist
I came to see Adele the hygienist for the first time, I am quite a nervous patient but I really didn't need to be, she was so lovely, gave lots of advice and didn't rush anything, she gave me time to have a little breather even!! Although I'll never look forward to a dental visit I feel all the staff at the practice make it easier for people like me, thank you to you all, couldn't wish for a better dental practice.
— Michelle P
Verified review (1682918)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Excellent as usual
Everything about this visit up to usual excellent standards.
— William P
Verified review (1682617)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Excellent team
Excellent team and knowledge. Very helpful and accommodating.
— Anonymous
Verified review (1682535)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Review from Google
Really friendly office from reception (who didn't laugh too much when I turned up a day early- even tried to fit me in on the wrong day) to my Dentist-Lewis. He takes time to explain any issues with my teeth (and there are some!) The offices are clean and well lit especially the new annex. I am a bit wary of medical procedures in general, but whilst not always pleasant I have no issues in attending the surgery. Definitely recommended.
— Roy Atkinson
T97121
Review left 3 years ago
This review complies with Google's policies.
Reply from Eclipse Dental Care
Thankyou for leaving your feed back which is really valuable to us , I will pass it on to the team .
Friendly and professional manner
My check-up today was carried out in a caring, friendly and professional manner.
— Anonymous
Verified review (1682320)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Review from Google
This person left a star rating but no comment.
— Ricky Illingworth
T97078
Review left 3 years ago
This review complies with Google's policies.
Appointment
All went well and whole service great. ~ just a niggle about filling in the form before hand ~ could not do it, tried with each of the 6 reminders [self & wife] would not take me past telephone details!!
— Jillian J
Verified review (1681904)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you so much for taking the time to review our practice. We are delighted to received 5 stars. Thank you for your time in speaking to our Head Receptionist when she called you and I am delighted to hear that they were able to reassure you on checking in for your appointment that it is a new system which we have experienced occasional glitches with. Feedback is greatly appreciated as this enables us to ensure the platform is as streamlined as possible for our patients. We look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
This person left a star rating but no comment.
— Muhammad Ajmal
T97019
Review left 3 years ago
This review complies with Google's policies.
Always looks after me and my teeth
Jarry always looks after me and my teeth, even though I’m a nervous patient.
— Anonymous
Verified review (1681508)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Check up
Excellent.
— Anonymous
Verified review (1681503)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Punctual, efficient
Prompt service, punctual, efficient and personal. Did the job perfectly.
— Andrew M
Verified review (1681449)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good