Verified review (1675299)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Another brilliant appointment
Another brilliant appointment with Fergus. Time taken with extra explanations. Time taken, highly recommended. Very satisfied.
— Anonymous
Verified review (1675284)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Marvellous staff
Having to take someone with Dementia to the dentist can be a challenge. However all the staff that we dealt with were marvellous.
— Anonymous
Verified review (1675239)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Next of kin
The service was excellent
Once again the service was excellent and efficient.
— Anonymous
Verified review (1675212)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Staff were all great
The appointment was an annual review with my Dentist, Mr Machin, who was very clear about his assessment and very kind and addressed questions that I put to him. Staff were all great even though there was a short wait to be seen.
— Miles L
Verified review (1675201)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Very friendly and efficient
Very friendly and efficient, explained everything clearly. Very professional. I managed to get an appointment very quickly.
— Anonymous
Verified review (1675200)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Absolutely fantastic service
So professional and go out of their way to ensure your teeth are clean and healthy, absolutely fantastic service.
— Joanne R
Verified review (1675189)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Professional
Review from Google
Very friendly and personable-Matthew listened to me fully and went out of his way to help with my situation which was a bit anomalous. He's also very experienced/highly qualified.
— Jen RM
T95146
Review left 3 years ago
This review complies with Google's policies.
Review from Google
friendly, helpful staff
— darryl emmott
T95039
Review left 3 years ago
This review complies with Google's policies.
Everyone is lovely
It’s not my favourite place to visit, I always get myself wound up, but I have to say everyone is lovely and Fergus always keeps me calm. It’s getting easier. Thank you.
— Lynda G
Verified review (1674607)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Good
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Patient
Very nice and helpful
The dentist I have is very nice and helpful.
— Anonymous
Verified review (1674553)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Everything was thoroughly explained
Quick, efficient, everything was thoroughly explained.
— Gillian M
Verified review (1674544)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
The most friendliest, professional staff
As usual, met by the most friendliest, professional staff.
Always happy to help, no matter how busy they are.
— Anonymous
Verified review (1674432)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for taking the time to leave your feed back which is really valuable to us, I will pass it on to the team .
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
Very good quick efficient
— James Robinson
T94960
Review left 3 years ago
This review complies with Google's policies.
Such lovely service
Amazing every time! Such lovely service.
— Holly C
Verified review (1674271)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
A very pleasant experience
I had a very pleasant experience. I can be quite nervous but the dentist put me at ease. He was very helpful and informative.
Sharon, the lady in reception, was friendly and welcoming.
— Jacqueline R
Verified review (1674258)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for taking the time to leave your feed back which is really valuable to us, I will pass it on to the team .
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
Review from Google
This person left a star rating but no comment.
— Jemma Sugden
T94911
Review left 3 years ago
This review complies with Google's policies.
Very efficient
Very efficient service from booking appointment to dental examination.
— Gillian H
Verified review (1674203)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Amazing
Mark and his assistant are just amazing.
Mark has always made me feel at ease and I’m so confident in his ability it really puts me at ease. I had a procedure I was worried about and scared but Mark and the Dental nurse knew this and tried their best to put me at ease.
— Kirsty I
Verified review (1674087)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for taking the time to leave your feed back which is really valuable to us, I will pass it on to the team .
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Wish I had found them years ago
The best dentist I have ever been to. I wish I had found them years ago.
— Anonymous
Verified review (1674069)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for taking the time to leave your feed back which is really valuable to us, I will pass it on to the team .
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
