Verified review (1673903)
Review left 3 years ago
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Overall, how was your experience of our service?
Very good
Great Experience
From start to finish I couldn't really fault the service I received. From making the appointment over the phone to attending the surgery the service was great. My only criticism if I had to say, would be that if the dentist is running a little late, let us know when we book in so we know what's going on. I'd like to say a big thanks to the young girl on reception, she is extremely approachable and helpful. Keep up the good work.
โ Anonymous
Verified review (1673643)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Emergency Cap Refit
Eclipse were able to fit me in around school which was amazing given it was an emergency appointment. I didnโt see my normal dentist but Ravi was just a warm and friendly welcome and very efficient and chatty while he refit my cap!
โ Jennifer L
Verified review (1673624)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Excellent
Warm friendly greeting to fully explained procedures, could not fault it.
โ Anonymous
Verified review (1673555)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Review from Google
This person left a star rating but no comment.
โ Amna Arafath
T94801
Review left 3 years ago
This review complies with Google's policies.
Review from Google
Very good experience today thankyou
โ Yvonne Jackson
T94413
Review left 3 years ago
This review complies with Google's policies.
Always impressed
Always impressed by the customer service! And when it comes to your teeth, they are are second to none. Would highly recommend!
โ Jake C
Verified review (1673313)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very nice atmosphere
Very nice atmosphere, staff really kind and friendly.
โ Tracy B
Verified review (1673300)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Always friendly and welcoming, been coming to this dentist for years
โ Angela roper
T94122
Review left 3 years ago
This review complies with Google's policies.
Cannot fault the treatment
We found everything satisfactory, cannot fault the treatment.
โ Peter M
Verified review (1672950)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Excellent as always
Thorough dental check up received. Advice and education to prevent further gum disease discussed.
โ Marilyn K
Verified review (1672873)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Other
Everything was excellent
Everything was excellent, from the initial contact, the very professional receptionist response and the excellent dental treatment.
โ Janet V
Verified review (1672645)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Review from Google
I have never liked going to the dentist having suffered at the hands of the '70s drill drill drill policy! Now I see Fergus and there is no comparison. Full filling / rebuild of dodgy work today and never felt a thing ๐
โ Mark Worsnop
T94049
Review left 3 years ago
This review complies with Google's policies.
Professional, courteous
Professional, courteous and friendly service.
โ Anonymous
Verified review (1672431)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Understanding staff
Understanding staff and very welcoming.
โ Araf A
Verified review (1672225)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Review from Google
Excellent service very professional both reception and Dental staff.
โ Martin Wright
T93959
Review left 3 years ago
This review complies with Google's policies.
Review from Google
The treatment I received was first class..Thank you
โ John Watkins
T93872
Review left 3 years ago
This review complies with Google's policies.
Review from Google
Nice people and good dentists. Would reccomend.
โ Simon Anderson
T93379
Review left 3 years ago
This review complies with Google's policies.
Highly recommend
Subhanna the dentist was amazing, I get very anxious for any dental visit but she put me at complete easy and answered all my questions thoroughly, really friendly and professional and I would highly recommend her and the practice to anyone!
โ Tahleel Z
Verified review (1671583)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
On time, friendly
As usual. Good visit. Appointment on time. Staff as friendly as ever. No probs.
โ Martin B
Verified review (1671467)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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