Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4920 reviews

5 out of 5 stars

+ 1050 reviews from Google 5970 total reviews

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Latest Reviews by Working Feedback

Excellent service as always

5 out of 5 stars
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Excellent service as always.

— Stephen W

Verified review (1668152) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very polite

5 out of 5 stars
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Receptionist was very polite.

— Anonymous

Verified review (1668143) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Thorough, reassuring

5 out of 5 stars
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Thanks once again for a professional reassessment of work carried out previously and for the prompt appointment, the dentist was thorough with the examination and reassuring.

— Alan B

Verified review (1668125) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kind staff

5 out of 5 stars
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Very good, kind staff.

— Connor K

Verified review (1667697) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Everything explained very well

5 out of 5 stars
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Very happy with the treatment I got, everything explained very well.

— Yunus P

Verified review (1667498) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Caring

5 out of 5 stars
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Very professional and caring.

— Anonymous

Verified review (1667445) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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By far the best dental practice that i have ever been to. I am quite a nervous patient but since I have been with this practice. I feel much more at ease. All the staff are very friendly, so helpful, extremely professional and thorough. Thank you all for your exceptional care and service. I managed to get an appointment today as an urgent patient as I was suffering with a bad infection and lots of pain. The receptionist was very helpful and could see I needed to be see urgently. Thank you for my treatment from my dentist, my pain has eased a lot after my treatment today.

— Rachael Bell

T92122 Review left 3 years ago
This review complies with Google's policies.

Great service as always

5 out of 5 stars
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Great service as always, arrived early by 40 mins and asked if could be seen earlier and the receptionist arranged. Always get an appointment that fits around work!

— Anonymous

Verified review (1667398) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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My experience of Eclipse dental services (my first) was very good. I couldn't receive the treatment I wanted but that was because of some complications external to the surgery but I was left in no doubt that when the treatment does go ahead it will be first class. I have just had my third course of treatment and each experience has been first rate , very happy patient ☺

— Mark Ward

T92123 Review left 3 years ago
This review complies with Google's policies.

Excellent service, lovely staff

5 out of 5 stars
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Excellent service. Warm welcome from the lovely staff on reception as always. I was seen by Jarri straightaway and as ever he was very pleasant and professional and explained clearly what was going on with my teeth. Credit too to his assistant - apologies for not remembering names, put it down to age!

— Anonymous

Verified review (1667359) Review left 3 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feedback which is really valuable to us .I will pass it on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent service, polite and informative.

— Anonymous

Verified review (1667300) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The staff put you at ease

5 out of 5 stars
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My first visit at the surgery was very pleasant the staff put you at ease.

— Anonymous

Verified review (1667232) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Eclipse Dental Care

5 out of 5 stars
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Good.

— Anonymous

Verified review (1667171) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

New filling replacement

5 out of 5 stars
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As always very professional, very informative about the procedure that was happening today.
Relaxed environment for, so much so I actually nodded off, lol.
Ladies on reception always a pleasure to deal with.

— Lee M

Verified review (1667033) Review left 3 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feedback which is really valuable to us .I will pass it on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I can’t fault the service

5 out of 5 stars
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Just had my annual check-up and clean. I can’t fault the service and treatment I receive at every visit with friendly reception staff and a cheerful dentist .

— Linda H

Verified review (1666828) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Wisdom tooth extraction

5 out of 5 stars
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Had a wisdom tooth out this morning, no problem, skillful and very reassuring service, thank you.

— Mark H

Verified review (1666804) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Eclipse Dental Care

5 out of 5 stars
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Fantastic dentist.

— Elizabeth G

Verified review (1666673) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

I couldn't fault the service

4 out of 5 stars
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From the excellent reception staff to the end, I couldn’t fault the service.

— Linda C

Verified review (1666578) Review left 3 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feedback which is really valuable to us .I will pass it on to the team .
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Thorough and informative

5 out of 5 stars
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As always I am left feeling 100% satisfied with the service and treatment given. Arrived for a check up and was able to have a consultation with my dentist to discuss next steps. Was given a variety of options to consider and the consultation was thorough and informative.

— Samantha D

Verified review (1666510) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Friendly and efficient

5 out of 5 stars
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Always friendly and efficient.

— Anonymous

Verified review (1666492) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient