Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4920 reviews

5 out of 5 stars

+ 1049 reviews from Google 5969 total reviews

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Latest Reviews by Working Feedback

Clean & polish

5 out of 5 stars
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Lovely friendly reception staff and the dentist put me at ease.

— Cathryn M

Verified review (1656148) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Emergency appointment

5 out of 5 stars
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Emergency appointment dealt with efficiently and professionally.

— Anonymous

Verified review (1656114) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Enya Farley

T87771 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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a very relaxed and reassuring pratice

— candlin0192

T87735 Review left 3 years ago
This review complies with Google's policies.

Great service

5 out of 5 stars
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Great service and care as always.

— Anonymous

Verified review (1655957) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Dee J-P

T87686 Review left 3 years ago
This review complies with Google's policies.

Dental implants

5 out of 5 stars
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Very welcoming reception staff.
Dental nurses great, friendly and calming as I was very nervous.
Dentist explained procedure and was very reassuring and professional.

— Anonymous

Verified review (1655854) Review left 3 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for leaving your feed back which is really important to us , I will pass this on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

3 out of 5 stars
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Called for an appointment for my teeth looking at and lady over the phone told me it would be £25. After my appointment a different lady informed me it was more money. Very poor service.

She told me the lady I spoke to was a trainee and got the price wrong. But I still dont see why I should pay the extra amount when I was originally informed the total anount was £25?

— Chloe M

Verified review (1655847) Review left 3 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Many thanks for taking the time to review us following your recent appointment. As I am sure you will understand, this is not the correct place to comment on your appointment and make a response, so we therefore much appreciate your time speaking to our head receptionist earlier today. We hope she has been able to answer your concerns. We look forward to seeing you at your next visit.
Overall, how was your experience of our service? Very poor
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 2 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Always good treatment from Mark McAllister.

— Oliver Tiplady

T87665 Review left 3 years ago
This review complies with Google's policies.

First class care

5 out of 5 stars
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Very good receptionist letting me know you were running late, first class care by Dental team.

— Anonymous

Verified review (1655711) Review left 3 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for leaving your feed back which is really important to us , I will pass this on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Polite and professional

5 out of 5 stars
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As always polite and professional. At ease making the patient feel comfortable. Well done to the team at Eclipse.

— Julian F

Verified review (1655682) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Polite and pleasant

5 out of 5 stars
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The staff, as always, were polite, professional and welcoming in reception.
Fergus, my dentist, was cheerful and efficient and makes time to discuss treatment.
Adele, my hygienist is very efficient and does a thorough job.
The treatment rooms are always clean and well-organised, dental nurses are polite and pleasant.

— Yvonne B

Verified review (1655654) Review left 3 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for leaving your feed back which is really important to us , I will pass this on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Eclipse Dental Care

5 out of 5 stars
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I have been a patient at this surgery for over forty years. The service provided by the present team is every bit as good as that provided by their predecessors. Biggest compliment I can think of.

— Anonymous

Verified review (1655443) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— maureen Wainwright

T87611 Review left 3 years ago
This review complies with Google's policies.

Eclipse Dental Care

4 out of 5 stars
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I came in for a clean which I find the worst, I'm having my teeth looked after.
But it seems to get better and better each time I visit.
Stafford always very pleasant and helpful and will cheer me up.

— Anonymous

Verified review (1655366) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Highly qualified dentists

5 out of 5 stars
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Always happy with the friendly reception staff, competent dental nurses and highly qualified dentists.
Every confidence that no matter what my treatment needs to be, a satisfactory outcome can be achieved by this practice.

— Anonymous

Verified review (1655265) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always painless

5 out of 5 stars
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Pleasant and friendly reception staff. Dentist always happy and discusses everything as he goes along. Always makes appointment painless.

— Anonymous

Verified review (1655037) Review left 3 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your recent review which is really valuable to us. I will pass it on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dentist was excellent

5 out of 5 stars
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Thought the dentist was excellent and gave me good info.

— Anonymous

Verified review (1654903) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Eclipse Dental Care

5 out of 5 stars
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All ok as usual.

— Joseph G

Verified review (1654887) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Eclipse Dental Care

5 out of 5 stars
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Always very pleasant and friendly.

— Carol R

Verified review (1654794) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient