Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4920 reviews

5 out of 5 stars

+ 1049 reviews from Google 5969 total reviews

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Latest Reviews by Working Feedback

Very pleasant

5 out of 5 stars
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Very pleasant and helpful reception staff.
Appointment on time. Adele was very friendly and efficient, as usual.

β€” Anonymous

Verified review (1653344) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
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Very good.

β€” Anonymous

Verified review (1653299) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Good rapport

5 out of 5 stars
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Appointment on time, good rapport, no treatment needed.

β€” Caroline K

Verified review (1653265) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
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Very good.

β€” Anonymous

Verified review (1653149) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and professional

4 out of 5 stars
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Adele is fantastic, friendly and professional.

β€” Gordon B

Verified review (1653124) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Other relative or friend

Excellent service

5 out of 5 stars
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Excellent service, on time and very friendly staff. Bi annual check up and clean.

β€” Anonymous

Verified review (1653097) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Routine check up, quick and painless, just how I like it ;)

β€” Dominic Walker

T86930 Review left 3 years ago
This review complies with Google's policies.

Urgent appointment

5 out of 5 stars
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I broke a tooth over the Holidays, called on Tuesday 4th January and was offered an appointment on Wednesday 5th January, very pleased they got me in so fast.

β€” Richard H

Verified review (1652868) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Repair of Fillings

5 out of 5 stars
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Punctual appointment, warm greeting from Reception and Surgery.
Explanation of work to be done.
Repair work completed quickly and efficiently - painfree!
Summary of work done / next appointment.
Friendly and polite throughout.

β€” Lloyd I

Verified review (1652806) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Definitely recommend

5 out of 5 stars
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Excellent service, would definitely recommend.

β€” Peter M

Verified review (1652689) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent

5 out of 5 stars
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The service as always was excellent, would definitely give them 5 stars.

β€” Peter M

Verified review (1652648) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Tooth extraction

5 out of 5 stars
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Loose tooth.

β€” Anonymous

Verified review (1652630) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service

5 out of 5 stars
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Always made to feel welcome and great service.

β€” Anonymous

Verified review (1652585) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

β€” Patrick Taylor

T86842 Review left 3 years ago
This review complies with Google's policies.

Fast, efficient, stress free

5 out of 5 stars
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Fast, efficient, stress free, friendly service, as usual.

β€” Anthony A

Verified review (1652480) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Eclipse Dental Care

4 out of 5 stars
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The service on the whole was good, unfortunately for me the numbing injections don’t work very well, I felt everything just about, the worst thing about it was that the suction machine felt extremely sharp, I nearly jumped out of the chair. However I have booked another appointment as it obviously necessary, educational yes, but pain was a no !!

β€” Michael H

Verified review (1652435) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave us a review. Your feedback is much appreciated. Thank you also for taking the call from our Head Receptionist who I understand has discussed the issues mentioned with you and hopefully resolved your concerns. Please do always tell us during your appointment if there's anything at all we can help with during your visit. We look forward to seeing you at your next visit.
Overall, how was your experience of our service? Good

Review from Google

5 out of 5 stars
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Brilliant service! Explaining everything before the procedure and really putting me at ease.

β€” Emma Lee

T86804 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Excellent, the dentist was very explanatory about my treatment needed and also performed two x-rays . And just felt I was in capable hands all the way πŸ‘ŒπŸ»

β€” Nacine Richardson

T86800 Review left 3 years ago
This review complies with Google's policies.

A friendly welcome

5 out of 5 stars
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Always a friendly welcome at Eclipse from all the staff. Very efficient too.

β€” Anonymous

Verified review (1652338) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very caring

5 out of 5 stars
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Very good dentist, he was very caring.

β€” Shamim V

Verified review (1652209) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient