Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4920 reviews

5 out of 5 stars

+ 1049 reviews from Google 5969 total reviews

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Latest Reviews by Working Feedback

Service was brilliant

5 out of 5 stars
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I rang the dentist this morning not thinking I would get an appointment straight away but I did and the service was brilliant, as we are on holiday I got my broken tooth fixed and went on my way.
Thank you.

β€” Anonymous

Verified review (1652200) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent service although I was off to a bad start as on arrival I was not booked in correctly and waited almost over an hour and a half as I arrived at 09:50 for 10:00am booking and finally seen at 11:15 due to mixup.

The gentleman I saw was wonderful and very apologetic for the wait, he proceeded to examine me and took x-rays of my mouth and explained as there was complications with my medical history I would be referred to the hospital for extraction as this was too risky for me to have on site.
He went through my medical history quite thoroughly and gave me lots of explanations on what was wrong and what needed to be done, along with the best way to proceed.
Once I have had the extraction I will be back in February of the New Year 2023 to complease some after care and fillings..
This is a lovely Dental Practice and would definitely recommend them.
Just make sure on arrival you are definitely booked in πŸ˜†πŸ‘ŒπŸ»

β€” Nacine Richardson

T86765 Review left 3 years ago
This review complies with Google's policies.

First-class service

4 out of 5 stars
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Very good first-class service.

β€” Anonymous

Verified review (1652093) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

An amazing job

5 out of 5 stars
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Excellent service, advice and treatment by Mrs Amini. She’s so lovely and made us feel very welcome and comfortable. My little girl had a restructure of her front top two teeth and she’s done an amazing job.
She provided excellent advice and really took her time to explain and answer all my questions. Thank you.

β€” Anonymous

Verified review (1652084) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service

5 out of 5 stars
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Called them on a bank holiday at 10 am and was seen at 1:30 pm. Great service and very thorough.

β€” Richard M

Verified review (1651990) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

β€” Graham Wood

T86670 Review left 3 years ago
This review complies with Google's policies.

Very satisfied

5 out of 5 stars
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Attended my appointment and always feel nervous. However I was reassured and all explanation was discussed with myself. Advice was given regarding aftercare and how to maintain dental health.

β€” Marilyn K

Verified review (1651805) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Efficient, lovely reception staff, lovely dentist and dental assistant.
Support the NHS.

β€” Debra Trippitt

T86619 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Emergency appointment today. Saw the lovely Dr Rauf- great visit. Examination together with helpful advice on my jaw issue. Treatment plan in place. Very happy with outcome.

β€” Kim Roberts

T86620 Review left 3 years ago
This review complies with Google's policies.

Eclipse Dental Care

5 out of 5 stars
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It went well, with no extended waiting time.

β€” Dennis M

Verified review (1651507) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Good people

5 out of 5 stars
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Good people.

β€” Usman S

Verified review (1651433) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Eclipse Dental Care

3 out of 5 stars
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The appointment was fine.

β€” Chris B

Verified review (1651430) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Thoughtful and caring

5 out of 5 stars
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How thoughtful and caring they are, I would tell anyone if they could get in at Eclipse Dental to go because I can’t say enough good things about them.

β€” Gillian W

Verified review (1651177) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Eclipse Dental Care

5 out of 5 stars
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All very good thanks.

β€” David M

Verified review (1651114) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

β€” Tracy Fitzpatrick

T85868 Review left 3 years ago
This review complies with Google's policies.

Urgent Appointment

5 out of 5 stars
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The team at Eclipse are all amazing. Polite, friendly, helpful and very knowledgeable. Clean and tidy practice.

β€” Helen S

Verified review (1650945) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Efficient and courteous

5 out of 5 stars
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Professional, efficient and courteous as always.

β€” Richard S

Verified review (1650864) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Care and attention

5 out of 5 stars
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The care and attention and the aftercare even rang later that day to double check I was ok.

β€” Gerald W

Verified review (1650737) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Highly trained professionals

5 out of 5 stars
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Always friendly, professional and helpful staff. Cleanliness is second to none and treated by highly trained professionals.

β€” Lynn D

Verified review (1650701) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I was made feel at ease

5 out of 5 stars
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No problems at all. There was a slight wait when I turned up, but I suppose that is because they need to prepare the surgery. This was a new Dentist- Lewis, who introduced himself before the examination. I was made feel at ease from the start.

β€” Roy A

Verified review (1650641) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient