Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4920 reviews

5 out of 5 stars

+ 1049 reviews from Google 5969 total reviews

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Latest Reviews by Working Feedback

Very quick response

5 out of 5 stars
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Very quick response to an emergency need.

— Graham F

Verified review (1649041) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Alice Bray

T85029 Review left 3 years ago
This review complies with Google's policies.

Nicest people you will ever meet

5 out of 5 stars
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The staff at Eclipse are the nicest people you will ever meet, they show genuine care to all patients, they always welcome you with a cheery smile and a happy hello, I’ve only seen Dr Fergus for my appointments and can honestly say you won’t find a nicer dentist, he’s caring and compassionate, he’s happy to answer all your questions and explains everything that’s happening, the nurses are also very kind and always happy and bubbly, I’ve always been petrified of going to the dentist but Eclipse has changed that.

— David R

Verified review (1648701) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Next day appointment

5 out of 5 stars
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Called yesterday to make an appointment and got in today on a cancellation. Very pleased.

— Rachel G

Verified review (1648582) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recommended

5 out of 5 stars
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I had my teeth straightened over the course of a couple of years which was longer than expected due to covid.
Throughout the treatment and especially once covid hit Jill was fantastic at reassuring me the hygiene and safety rules the practice had put in place and I felt confident and comfortable straight away. It was my final check today after a year since the braces came off and I’m very happy with my new smile. I wouldn’t hesitate to recommend Jill and her team, thank you.

— Anonymous

Verified review (1648570) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great staff

5 out of 5 stars
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Great staff. I felt really looked after.

— Anonymous

Verified review (1648569) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other

Review from Google

5 out of 5 stars
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Never had any problems at Eclipse, from the receptionist, dental assistant to the dentist. I'm a nervous patient and they always give me time and never rush me. Getting better with my nerves due to there support.

— Jackie Gash

T84963 Review left 3 years ago
This review complies with Google's policies.

Recent appointment

5 out of 5 stars
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Excellent as always.

— Anonymous

Verified review (1648423) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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The treatment and care is excellent. They are the best in my opinion. I am a very anxious patient and they have gone above and beyond to accommodate me. I highly recommend them. All the team are brilliant.

— Carol Miller

T84893 Review left 3 years ago
This review complies with Google's policies.

Dentist answered all my questions clearly

5 out of 5 stars
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The dentist Ambruka and her assistant were welcoming and explained clearly in full detail what was happening. Given precise advice about how to improve oral hygiene and gave me a full demonstration of how to use a particular type of brush to improve my gums which I found helpful. Dentist answered all my questions clearly.

— Anonymous

Verified review (1648151) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Eclipse Dental Care

5 out of 5 stars
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The appointment was on time, staff were courteous and polite, the dentist explained exactly what he was doing and took care in answering my questions. He explained the options for follow up action and proposed what he thought was for the best, then discussed the time scales.
Everywhere was clean and neat and tidy. I like that the idea of the "box" has been kept, for patient possessions whilst being attended to.

— Patricia C

Verified review (1648134) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Emergency appointment

5 out of 5 stars
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Friendly reception staff, short wait. Managed to get emergency appointment on the same day which was great. Treatment as good and efficient.

— Anonymous

Verified review (1648106) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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As always patient centered, excellent service.

— Lynne C

Verified review (1647937) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent service

— Jeanette King

T84827 Review left 3 years ago
This review complies with Google's policies.

Great staff

5 out of 5 stars
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All staff as great as ever.

— Michelle P

Verified review (1647829) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent reception, nursing and dental care. Everyone was kind, polite and friendly. My dentist, Lewis, explains everything clearly and I received excellent care.

— Amanda Prout

T84753 Review left 3 years ago
This review complies with Google's policies.

No problem

5 out of 5 stars
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No problem with my appointment. On-time and a repair to my tooth carried out at my appointment, only went for a check-up.

— Anonymous

Verified review (1647635) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Staff were great

5 out of 5 stars
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I had an emergency appointment and I received one within two hours of telephoning, staff were great, helpful and fully explained all the options.

— Anonymous

Verified review (1647577) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant, very polite and helpful

5 out of 5 stars
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Just brilliant, very helpful, polite.
Great work, keep it up.
Had tooth extraction, pain free.

— Mohammad I

Verified review (1647558) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Eclipse Dental Care

5 out of 5 stars
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My appointment was very satisfactory. I wasn’t kept waiting for long before I saw my dentist and to be honest it was quite a pleasant experience.

— Anonymous

Verified review (1647505) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient