Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4920 reviews

5 out of 5 stars

+ 1049 reviews from Google 5969 total reviews

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Latest Reviews by Working Feedback

Recommended

5 out of 5 stars
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Very pleasant and efficient treatment. I was made to feel relaxed and at ease. Recommended!

— Anonymous

Verified review (1647296) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Positive experience

5 out of 5 stars
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Hi, really helpful and a positive experience.

— Anonymous

Verified review (1647168) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recent appointment

5 out of 5 stars
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Excellent.

— Anonymous

Verified review (1647013) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant with my 2 boys

5 out of 5 stars
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Very efficient throughout our appointment and brilliant with my 2 boys. Thank you for it making it so easy, friendly and stress free.

— Claire M

Verified review (1646819) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Highly delighted with the service

5 out of 5 stars
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Seen on time. Professional team. Offered specific dental hygiene tips. Highly delighted with the service.

— Anonymous

Verified review (1646659) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very professional and caring

5 out of 5 stars
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Mark is very professional and caring, I’m never anxious going to the dentist.

— Anonymous

Verified review (1646627) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

A top class service

5 out of 5 stars
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A top class service.
Everything done as it should be done in all aspects.

— Anonymous

Verified review (1646479) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always puts me at ease

5 out of 5 stars
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Mark always puts me at ease, and discusses everything that he will be doing in my treatment.

— Anonymous

Verified review (1646332) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and professional

5 out of 5 stars
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In on time, friendly and professional staff.

— Anonymous

Verified review (1646252) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Yet another really good visit.
The receptionist was nice and polite.
The dentist explained everything and was really good at giving the injection I hardly felt a thing .
And cleaned my teeth while my mouth numbed ready too extract my tooth which I didn't feel.
All said and done a great visit.
R malik

— Raymond Malik

T84271 Review left 3 years ago
This review complies with Google's policies.

Expert advice

5 out of 5 stars
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Excellent and expert advice and treatment from very friendly staff who are sympathetic to those of us who are nervous patients. Thank you.

— Denise B

Verified review (1646095) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very comfortable

5 out of 5 stars
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Was made to feel very comfortable even though I get nervous but from booking in to my appointment, I was made to feel relaxed.

— Anonymous

Verified review (1645892) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Good as new

5 out of 5 stars
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Outside wall of my molar disappeared while eating on a Friday. Quickly got an appointment for the following Wednesday. Was sorted within 20 minutes - good as new. No pain. Nice one.

— Anonymous

Verified review (1645783) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very happy with the experience

5 out of 5 stars
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Nothing much really to say as I am very happy with the experience/treatment I had and my question after was explained.

— Anonymous

Verified review (1645672) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Eclipse Dental Care

5 out of 5 stars
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Need better signage for the fire exit, need to put a code in, not safe. Other fire exit has no signs at all.

— Anonymous

Verified review (1645634) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Eclipse Dental Care

Thank you so much for your review of our practice and raising your concern. We have regular safety inspections of the practice to ensure we always meet with all requirements to ensure the safety of all staff and visitors. All of our emergency exits have signs above the doors, both in image and arrow format to show the way out of the building. We will now also place another sign at eye- level on each exit so there are signs at two different levels. I am unsure which exit you refer to as having "no signs" as every emergency exit in the building has an illuminated emergency exit sign. Unfortunately, as your review has been left anonymously I am unable to contact you to discuss. Many thanks for your time.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Exceptional good service and excellent advice given as always. Thank you

— Sabina Shaikh

T84098 Review left 3 years ago
This review complies with Google's policies.

Reply from Eclipse Dental Care

Thank you for your feed back which is really important to us I will pass this on to the team .

Great staff members!

5 out of 5 stars
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Love the friendly atmosphere here - great staff members! Been using the practice for years - really good!

— Mary S

Verified review (1645427) Review left 3 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feed back which is really important to us I will pass this on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Speedy service

4 out of 5 stars
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All good, speedy service, polite and helpful.

— Anthony W

Verified review (1645309) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Friendly staff

4 out of 5 stars
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Friendly staff.

— Anonymous

Verified review (1645269) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Very pleased

5 out of 5 stars
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Very pleased with everything.

— Anonymous

Verified review (1645243) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient