Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4920 reviews

5 out of 5 stars

+ 1049 reviews from Google 5969 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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This review is on behalf of my mother who is is in her early 60’s and had to have an emergency tooth removal. All the staff from the receptionist to the dentist Ambika and her assistant were absolutely brilliant, professional, friendly, interested, loving and caring. My mother was made to feel relaxed and calm during her treatment and couldn’t believe the high standards at this practice.

— Zaheer Bulbul

T83994 Review left 3 years ago
This review complies with Google's policies.

Reply from Eclipse Dental Care

Thank you for your feed back which is really important to us I will pass this on to the team .

Very satisfied

4 out of 5 stars
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Very quick look at my teeth. Very good manner from both dentist and dental nurse. Very satisfied.

— Lindsay N

Verified review (1645012) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Treated with mutual respect

5 out of 5 stars
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I was treated with mutual respect and I had a very productive discussion with my dentist.

— Anonymous

Verified review (1644943) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Routine check up

5 out of 5 stars
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Receptionists and clinical staff always very friendly, professional and helpful. I was seen on time and feel happy about the treatment and advice I received.

— Anonymous

Verified review (1644716) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Understanding of my needs

5 out of 5 stars
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Very efficient and understanding of my needs.

— Anonymous

Verified review (1644423) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A pleasant, comfortable visit

5 out of 5 stars
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As usual, a pleasant, comfortable visit for my latest check up. Well explained by Lewis on the way forward with my treatment.
Thank you.

— Stephen O

Verified review (1644310) Review left 3 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feed back which is really important to us I will pass this on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always friendly and welcoming

5 out of 5 stars
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Reception staff always friendly and welcoming. Dentist informative making appointment less stressful and painless.

— Anonymous

Verified review (1644022) Review left 3 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feed back which is really important to us I will pass this on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

6 monthly inspection

5 out of 5 stars
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I was seen 5 mins early for my 6 monthly inspection and no treatment was required.

— John H

Verified review (1643971) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Absolutely delightful staff

5 out of 5 stars
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We travel a long way to go to the Batley practice: the staff team are absolutely delightful.
My only request would be to install a more efficient hand dryer in the bathroom please….

— Anonymous

Verified review (1643962) Review left 3 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feed back which is really important to us I will pass this on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great appointment

5 out of 5 stars
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Great appointment, kind and knowledgeable. Great with my 18 month old too.

— Anonymous

Verified review (1643898) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

They were fantastic

5 out of 5 stars
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The people, from the receptionist to the dentist, they were fantastic and put you at ease.

— Gillian W

Verified review (1643824) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Emergency appointment

5 out of 5 stars
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Had a tooth extracted. He did s very good job he dealt with the problem straight away.

— Jill B

Verified review (1643795) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Wonderful

5 out of 5 stars
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What a wonderful young man, always polite and listens when you are speaking.

— Anonymous

Verified review (1643618) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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First class as always thankyou

— Michael Robertshaw

T83266 Review left 3 years ago
This review complies with Google's policies.

Reply from Eclipse Dental Care

General check up appointment

The staff are always very cheerful and helpful which makes your day.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Mandy Keeton

T83267 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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All good as usual

— Peter Preston

T83162 Review left 3 years ago
This review complies with Google's policies.

Excellent

5 out of 5 stars
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As usual everything from reception to treatment was excellent.

— Malcolm V

Verified review (1643140) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

In and out in no time

4 out of 5 stars
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Nice friendly staff and nice clean surgery. In and out in no time.

— Anonymous

Verified review (1643103) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Very pleased with the service

5 out of 5 stars
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I was given an appointment within 2 days of my request. My treatment was completed on time and a very satisfactory outcome. Very pleased with the service.

— Keith D

Verified review (1643062) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excelllent care

— Kath Ellis

T83163 Review left 3 years ago
This review complies with Google's policies.