This review is on behalf of my mother who is is in her early 60’s and had to have an emergency tooth removal. All the staff from the receptionist to the dentist Ambika and her assistant were absolutely brilliant, professional, friendly, interested, loving and caring. My mother was made to feel relaxed and calm during her treatment and couldn’t believe the high standards at this practice.
— Zaheer Bulbul
T83994
Review left 3 years ago
This review complies with Google's policies.
Reply from Eclipse Dental Care
Thank you for your feed back which is really important to us I will pass this on to the team .
Very satisfied
Very quick look at my teeth. Very good manner from both dentist and dental nurse. Very satisfied.
— Lindsay N
Verified review (1645012)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Treated with mutual respect
I was treated with mutual respect and I had a very productive discussion with my dentist.
— Anonymous
Verified review (1644943)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Routine check up
Receptionists and clinical staff always very friendly, professional and helpful. I was seen on time and feel happy about the treatment and advice I received.
— Anonymous
Verified review (1644716)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Understanding of my needs
Very efficient and understanding of my needs.
— Anonymous
Verified review (1644423)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
A pleasant, comfortable visit
As usual, a pleasant, comfortable visit for my latest check up. Well explained by Lewis on the way forward with my treatment.
Thank you.
— Stephen O
Verified review (1644310)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for your feed back which is really important to us I will pass this on to the team .
Overall, how was your experience of our service?
Very good
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Patient
Always friendly and welcoming
Reception staff always friendly and welcoming. Dentist informative making appointment less stressful and painless.
— Anonymous
Verified review (1644022)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for your feed back which is really important to us I will pass this on to the team .
Overall, how was your experience of our service?
Very good
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Patient
6 monthly inspection
I was seen 5 mins early for my 6 monthly inspection and no treatment was required.
— John H
Verified review (1643971)
Review left 3 years ago
This review was collected via SMS feedback service.
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Very good
Absolutely delightful staff
We travel a long way to go to the Batley practice: the staff team are absolutely delightful.
My only request would be to install a more efficient hand dryer in the bathroom please….
— Anonymous
Verified review (1643962)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for your feed back which is really important to us I will pass this on to the team .
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Very good
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Patient
Great appointment
Great appointment, kind and knowledgeable. Great with my 18 month old too.
— Anonymous
Verified review (1643898)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
They were fantastic
The people, from the receptionist to the dentist, they were fantastic and put you at ease.
— Gillian W
Verified review (1643824)
Review left 3 years ago
This review was collected via SMS feedback service.
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Very good
Emergency appointment
Had a tooth extracted. He did s very good job he dealt with the problem straight away.
— Jill B
Verified review (1643795)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Wonderful
What a wonderful young man, always polite and listens when you are speaking.
— Anonymous
Verified review (1643618)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Review from Google
First class as always thankyou
— Michael Robertshaw
T83266
Review left 3 years ago
This review complies with Google's policies.
Reply from Eclipse Dental Care
General check up appointment
The staff are always very cheerful and helpful which makes your day.
Review from Google
This person left a star rating but no comment.
— Mandy Keeton
T83267
Review left 3 years ago
This review complies with Google's policies.
Review from Google
All good as usual
— Peter Preston
T83162
Review left 3 years ago
This review complies with Google's policies.
Excellent
As usual everything from reception to treatment was excellent.
— Malcolm V
Verified review (1643140)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
In and out in no time
Nice friendly staff and nice clean surgery. In and out in no time.
— Anonymous
Verified review (1643103)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Very pleased with the service
I was given an appointment within 2 days of my request. My treatment was completed on time and a very satisfactory outcome. Very pleased with the service.
— Keith D
Verified review (1643062)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Patient
Review from Google
Excelllent care
— Kath Ellis
T83163
Review left 3 years ago
This review complies with Google's policies.