Verified review (2350869)
Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Amazing customer service
Same amazing customer service and treatment as always.
— Anonymous
Verified review (2350708)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for your lovely feedback , which is really important to us , I will pass it on to the team .
Overall, how was your experience of our service?
Very good
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Patient
Excellent
Excellent, efficient and well explained
— Anne O
Verified review (2349381)
Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
N/A
Only the best treatment and care
I've been a patient of this dental practice in Batley for at least 50 years going back before it became Eclipse and can say that I have had only the best treatment and care from everyone be they medical or clerical staff.
— Anonymous
Verified review (2349323)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for leaving your lovely feedback ,which is really valuable to us . I will pass it on to the team .
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
N/A
Review from Google
Everyone is very welcoming and efficient. All the procedures are explained thoroughly.
— Linda Smith
T360008
Review left 5 months ago
This review complies with Google's policies.
Excellent service
Excellent service from your dental team as always.
— Anonymous
Verified review (2349102)
Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
I’m an anxious patient so I was dreading my appointment. But actually it went really well, the calmest I’ve ever been and that’s saying an awful lot. The dentist was really clear and explained everything and gave me options on treatment and what was going happen, which put my mind at rest.
— Susanne Hewitt
T359763
Review left 5 months ago
This review complies with Google's policies.
Reply from Eclipse Dental Care
Thankyou for taking the time to leave us your feed back which is really important to us . I will pass it on to the team .
Eclipse Dental Care - Your recent appointment
Positive experience. Elliott was personable and provided a comprehensive dental examination.
Unfortunately, my previous dentist Owen was not available. On asking reception I was informed that he had left.
— Anonymous
Verified review (2348779)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for taking the time to leave us a review. Your time is much appreciated. We would have liked to have made contact with you regarding the points raised. However, as your review has been left anonymously we are unable to do so. If you would like to contact the practice we will be happy to discuss your concerns. Thank you.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
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Patient
Review from Google
All the staff were very helpful and friendly and the dentist was great to 👍
— Richard Draper
T359628
Review left 5 months ago
This review complies with Google's policies.
A pleasant and helpful appointment
A very good experience - everyone was very pleasant and helpful.
— Anonymous
Verified review (2348690)
Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Brilliant
Brilliant as always! Professional yet personable, great conversations too. Thanks
— Anonymous
Verified review (2348570)
Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
High quality care and reassurance
First tooth extraction in around 30 years. I was feeling quite anxious beforehand which was soon eased on arrival. As always, Fergus and Vicky were very professional and provided high quality care and reassurance which was needed more than ever today. They talked me through every step of the extraction and regularly checked in on me. Fergus offered a comprehensive summary of aftercare steps and answered any questions I had. Thank you for making an anxious situation so relaxing for me.
— Emma F
Verified review (2348344)
Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Friendly and professional
Very professional and polite dentist. Nursing and reception staff always friendly and professional.
— Sarah B
Verified review (2347963)
Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Excellent
Excellent! Jarri dealt with a broken tooth and a lost filling quickly and painlessly.
— Anonymous
Verified review (2347931)
Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Excellent dental care
Excellent dental care as always
— Shaun T
Verified review (2347608)
Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
5 star treatment
Excellent service as usual. 5 star treatment.
— Kim W
Verified review (2347473)
Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
Was this treatment paid for privately, or on the NHS?
Private
My appointment
Very good experience as always.
— Anonymous
Verified review (2347046)
Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Excellent service
Professional & excellent service throughout.
— Richard S
Verified review (2346399)
Review left 5 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
nice welcoming expierience as normal and along with the treatment a bit of banter to light the mood just to relax the morning
— Neil Robinson
T358105
Review left 5 months ago
This review complies with Google's policies.
Review from Google
Very flexible when i needed to change my appointment. The staff were very helpful and friendly. Didn't have to wait long. The dentist explained everything so very pleased with the service received.
— martin stirk
T357868
Review left 5 months ago
This review complies with Google's policies.
