Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4919 reviews

5 out of 5 stars

+ 1049 reviews from Google 5968 total reviews

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Latest Reviews by Working Feedback

Explained after care thoroughly

5 out of 5 stars
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My check up turned into a scale and polish plus time for a hefty filling. The dentist was extremely thorough and explained everything. Both the dentist and nurse checked on me to ensure I was ok. Explained after care thoroughly and if had issues to call back.
Friendly, professional and put me at ease.

— Anonymous

Verified review (1636136) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Lovely service

5 out of 5 stars
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Very professionally seen to, lovely service.

— Valerie S

Verified review (1636090) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent Dental Surgery

5 out of 5 stars
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Very comfortable and reassuring visit to the dentist. As ever, very attentive.

— Catherine S

Verified review (1636020) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Best dentist yet

5 out of 5 stars
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I had extractions and teeth put onto my dentures, Dr Shabana Rauf was so good at the extracting that I didn’t feel a thing and she was so sensitive about me wanting my dentures back asap and the follow up appointment to check all was healing was a first for me.
10 out of 10 to Dr Rauf.
Please pass on my personal thanks to her very very satisfied with her work, best dentist yet.
Thank you.

— Fazila W

Verified review (1636012) Review left 3 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your recent review ,your time and feed back is much appreciated , I will pass it on to the team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and extremely professional

4 out of 5 stars
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Very professional practice. Lovely reception staff - polite, friendly and extremely professional. Good advice from dentist pitched at the right level. Can find nothing critical to feedback on.

— Anonymous

Verified review (1635916) Review left 3 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your recent review ,your time and feed back is much appreciated , I will pass it on to the team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

4 out of 5 stars
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Very efficient as always.
Erica.

— David Illingworth

T80796 Review left 3 years ago
This review complies with Google's policies.

Hygienist

5 out of 5 stars
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Excellent service.

— Michael W

Verified review (1635791) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I was suffering with toothache.

5 out of 5 stars
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The dentist saw me and decided that the tooth was infected and needed removing.

— Pamela T

Verified review (1635708) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very professional

— Mark Rodham

T80797 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Always a pleasure all the staff are very friendly and Adele is very helpful as usual

— Karen Linfoot

T80798 Review left 3 years ago
This review complies with Google's policies.

Dental appointment

4 out of 5 stars
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All went really well.

— Anonymous

Verified review (1635392) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Excellent as always

5 out of 5 stars
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Eclipse service was excellent as always. The staff are polite, cheerful and welcoming both in reception and surgery.
The surgery is clean and comfortable and appointments were on time.
The dentist ( Fergus) gave advice as well as the check.
The hygienist ( Adele) was efficient and did a thorough job.
Both appointments, reminders and bookings are easy to follow as they are text/ e.mail.
Overall experience is very good.

— Yvonne B

Verified review (1635362) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Root canal

5 out of 5 stars
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I was very nervous about having this treatment but Mark couldn't have been better, he described all the procedures and made me feel totally relaxed. He filled my tooth and it looks perfect, can't thank him or praise him enough, 10 out of 10.

— Stephen M

Verified review (1635339) Review left 3 years ago
This review was collected via online systems.

Reply from Eclipse Dental Care

Thank you for your recent review ,your time and feed back is much appreciated , I will pass it on to the team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Usual Excellence

5 out of 5 stars
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As title states everything about this visit was up to the excellent standard I have always received.

— William P

Verified review (1635293) Review left 3 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your recent review your time and feedback is much appreciated , I will pass it on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always puts me at ease

5 out of 5 stars
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Friendliness of staff, always very professional.
The dentist Mark always puts me at ease.

— Tracy B

Verified review (1635216) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very pleased with the results

5 out of 5 stars
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Friendly and efficient service. Very pleased with the results.

— Jane S

Verified review (1635138) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Replacement crown

5 out of 5 stars
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As usual, a professional service from Mark, with a great new crown fitted.
More than satisfied.

— Philip S

Verified review (1635082) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Eclipse Dental Care

2 out of 5 stars
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Routine inspection, the report given by Mark was that I need a filling replaced and my teeth polishing.

— Dorothy M

Verified review (1635080) Review left 3 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Hello Dorothy. Thank you so much for taking the time to leave us a review. We are pleased that Gerry our head receptionist was able to speak to you on the phone just now as we were concerned that the review was 2*. We were keen to ask how we could resolve any problems you had experienced? We were delighted to hear that it was merely a typing error and that you are totally happy with the service and our staff when you visit us. We look forward, as always, to seeing you at your next visit. Warm regards. Eclipse Dental Care.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 1 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 1 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient

Very pleased with my appointment

5 out of 5 stars
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I was very pleased with my appointment today, everything was done to minimise the discomfort I have with my teeth been quite sensitive at the moment. I was given advice to help me deal with the problem which I appreciate, thank you.

— Diane H

Verified review (1635078) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Professional and courteous treatment as usual. Highly recommended.

— Kenny Ingleson

T80802 Review left 3 years ago
This review complies with Google's policies.