Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4918 reviews

5 out of 5 stars

+ 1049 reviews from Google 5967 total reviews

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Latest Reviews by Working Feedback

Orthodontics

5 out of 5 stars
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Amazing staff, including the reception staff. Always greeted with a smile. My whole braces journey has been great, despite the lockdowns. Jill is amazing at what she does. Put my complete trust into her from the first appointment and she has been great throughout.

— Anonymous

Verified review (1632052) Review left 3 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feed back which is really valuable to us. I will pass it on to the team ,
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dental Checkup

5 out of 5 stars
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As I thought, my teeth are in good condition. Fergus was concerned that during the night I bite my inner gums and tongue, and has taken appropriate treatment he puts extra on my teeth extra filling, therefore, reducing over time the 'filling' rather than the teeth.
I am happy with the planned action, and can only thank Fergus for his observation and action.

— Douglas S

Verified review (1632051) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Treated with dignity and respect

5 out of 5 stars
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Excellent service. Always treated with dignity and respect.

— Anonymous

Verified review (1632028) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
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Very good and professional experience.

— Anonymous

Verified review (1632027) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My first visit with Eclipse

5 out of 5 stars
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My first visit with Eclipse was very good. All the staff were very friendly and professional.

— Penny S

Verified review (1632025) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Eclipse Dental Care

5 out of 5 stars
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Always happy with my treatment.

— Anonymous

Verified review (1632013) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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The dentist I had was new to the practice. She was absolutely lovely, very thorough and I really felt confident that the treatment I received was the best for me.

— Pam Roebuck

T80827 Review left 3 years ago
This review complies with Google's policies.

Knowledgeable and friendly

5 out of 5 stars
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The dentist who saw me was very professional, knowledgeable and friendly.

— Zuzana W

Verified review (1632001) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
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Check up and repair to tooth.

— Anonymous

Verified review (1631941) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great experience at Eclipse

5 out of 5 stars
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As always, I had a great experience at Eclipse.

— Anonymous

Verified review (1631933) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Gill Tetley

T80829 Review left 3 years ago
This review complies with Google's policies.

Excellent treatment and care

5 out of 5 stars
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I came for an emergency appointment after having tooth ache for a few days. I received excellent treatment and care. Thank you.

— Linda T

Verified review (1631919) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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I rang because my crown had fallen off and was given an appointment within 2 hours. The young lady dentist was very pleasant and did a great job. This must be the best dental experience I have ever had. It will be tough to continue at this high standard!

— Trevor C Whitehead

T80830 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I appreciate you can’t help traffic however knowing the hygienist was going to be as late as she was I could have done with being informed earlier as I live 40 minutes away and had to leave my house and Join the traffic very early to be on time only to get there and have to wait 50 minutes .

— Dawn Isherwood

T80831 Review left 3 years ago
This review complies with Google's policies.

Very satisfied with all aspects

4 out of 5 stars
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Good service and explanation of what was wrong and how to put it right. Very satisfied with all aspects.

— Stephen P

Verified review (1631891) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Very happy with the service

5 out of 5 stars
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We came today for our six monthly check up. As always came away very satisfied even though my husband needs to come back for some treatment. We met Lewis for the first time and felt totally at ease with him, and very happy with the service.

— Diana G

Verified review (1631885) Review left 3 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your lovely feedback which is really valuable to us . I will be sure to pass it on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very good with an emergency. Tooth extraction thank you
Mel

— Melvin Cotterill

T80832 Review left 3 years ago
This review complies with Google's policies.

Checkup

5 out of 5 stars
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Everything was satisfactory.

— Peter M

Verified review (1631787) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recent appointment

4 out of 5 stars
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Quality experience and friendly staff. Only piece of developmental feedback is that seven weeks is excessive for a follow treatment appointment.

— Anonymous

Verified review (1631639) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

My experience

4 out of 5 stars
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Friendly receptionists.

— Uzair C

Verified review (1631511) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your lovely feedback which is really valuable to us . I will be sure to pass it on to the team .
Overall, how was your experience of our service? Good