Eclipse Dental Care

Review from Google

Excellent, again.Many. Thanks.
GF.

— Gordon Fitton

T80860 Review left 3 years ago
This review complies with Google's policies.

Excellent service

Excellent service by all the staff.

— Anonymous

Verified review (1627756) Review left 3 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

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Which best describes you? Patient

Good appointment

Good appointment, didnt have to wait long.

— Anonymous

Verified review (1627656) Review left 3 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

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Which best describes you? Patient

Review from Google

Had a check up last week with my brilliant dentist Fergus and his fantastic and compassionate dental nurse. Both work fantastic as a team and made me feel at ease and were keen to listen to my anxiousness. One happy patient.

— Nahida Rashid

T80861 Review left 3 years ago
This review complies with Google's policies.

Review from Google

It was nice to walk in to a dentist and see it clean and very tidy. the staff are welcoming and my appointment was to the minute on time. Fergus was nice and did a good examination of my teeth, remember this is private and my first visit, the session took 15 minutes and cost me £87. I do feel that if i need work doing on my teeth i would be confident that Fergus would do a good job. I'm 70 and i think that private dentistry will be the norm in years to come.

— Kevin Gavaghan

T80862 Review left 3 years ago
This review complies with Google's policies.

All staff are kind and helpful

As always Mark was very thorough and informative. I always feel as if my care matters. All staff are kind and helpful.

— Anonymous

Verified review (1627558) Review left 3 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

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Which best describes you? Patient

Review from Google

Clear advice and excellent service.

— Margaret Marshall

T80863 Review left 3 years ago
This review complies with Google's policies.

Another fabulous visit

Just another fabulous visit with great service, we came for our routine check up for myself and my 2 children, oldest needed a filling so went to book that at reception, the lovely Gerry informed us that she had just had a cancellation for that day so we jumped at taking it, perfect, didn’t have to rebook round work / school, always 5* service from everyone we see from walking through the door to leaving, my kids never mind going to the dentist and these people are the reason why, see you all soon.

— Emma W

Verified review (1627473) Review left 3 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

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Which best describes you? Patient

First visit for check up

After not being able to book a check up post covid from by usual dentist practice I had my first visit to Eclipse and was very impressed. From being greeted by reception to having a check up, everyone involved were very nice. The dentist carried out a thorough check up, took xrays and gave me advice.

— Anonymous

Verified review (1627468) Review left 3 years ago
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Overall, how was your experience of our service? Very good

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Which best describes you? Patient

Excellent

Excellent as usual.

— Anonymous

Verified review (1627327) Review left 3 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

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Which best describes you? Patient

Very efficient and obliging

Very friendly staff and very efficient and obliging.

— Anonymous

Verified review (1627306) Review left 3 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Hygiene appointment

Joanne is brilliant. Always welcoming and patient.
Takes time to discuss and answer any concerns.

— Deborah H

Verified review (1627253) Review left 3 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

Routine Check up

As always the staff were very friendly and welcoming at my recent appointment, never feel as though anything is too much for them.

— Anonymous

Verified review (1627068) Review left 3 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for feed back which is really valuable to us I will pass it on to the team .

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Always welcoming and helpful

All the staff at Eclipse are always welcoming and helpful. My first appointment with Subhanna was good although some of the news was 'bad' she explained it well and helped me to accept it calmly and also explained some future plans.

— Susan C

Verified review (1627055) Review left 3 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

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Which best describes you? Patient

Very thorough

Very thorough and clean place to visit.

— Debra R

Verified review (1626840) Review left 3 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

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Which best describes you? Patient

Confidently relaxed

Fergus is so confidently relaxed, it really helps in the chair!!

— Andrew W

Verified review (1626821) Review left 3 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

All the staff are kind, caring

I am always happy to attend this practice, all the staff are kind, caring and very professional, thank you guys.

— Janet D

Verified review (1626707) Review left 3 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for feed back which is really valuable to us I will pass it on to the team .

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Recent appointment

I have been a patient for many years at this practice.
Always received a friendly smile.
Always helpful.
By all the staff.

— Anonymous

Verified review (1626566) Review left 3 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review from Google

Arriving early enough for my appointment and I
always feel comfortable with Lewis as my NHS dentist with prompt informative great serrvice👌

— Malcolm Firth

T80865 Review left 3 years ago
This review complies with Google's policies.

Lovely, polite

Lovely, polite and professional staff.

— Mark P

Verified review (1626450) Review left 3 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave us your feedback , I will pass it on to the team .

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient