Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4917 reviews

5 out of 5 stars

+ 1049 reviews from Google 5966 total reviews

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Latest Reviews by Working Feedback

Eclipse Dental Care

5 out of 5 stars
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Staff are always friendly and helpful.

— Faye S

Verified review (1625288) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Very pleased with the treatment

5 out of 5 stars
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I was very pleased with the treatment that I received from Kunal the dentist.

— Carole R

Verified review (1625284) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Extraction of wisdom tooth

5 out of 5 stars
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Fergus was open and honest. He patiently explained my treatment and possible outcomes. My treatment was carried out very professionally and sympathetically by both Fergus and his team. As always the receptionists were very pleasant and helpful.

— Anonymous

Verified review (1625264) Review left 3 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you so much for your feedback which is really valuable to us .I will pass it on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Just seen the hygienist and she did a wonderful job painlessly and efficiently.

— peter Rawlins

T80871 Review left 3 years ago
This review complies with Google's policies.

Always feel at ease

5 out of 5 stars
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Always feel at ease, very professional.

— Lynda G

Verified review (1624817) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recommended

5 out of 5 stars
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Mark did a review (six month). Very professional, and also polished them. I embellished with necessary information. I am at ease in this environment and feel I can rely on his skills. Recommended.

— Anonymous

Verified review (1624706) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dental appointment

5 out of 5 stars
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Very good service.

— Anonymous

Verified review (1624653) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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A very satisfying visit for my check up

— Douglas Roberts

T80872 Review left 3 years ago
This review complies with Google's policies.

Excellent

5 out of 5 stars
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Treatment excellent from start to finish.

— Sinead M

Verified review (1624360) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Everyone is so cheerful and friendly a smile goes along way

— Julie Watson

T80873 Review left 3 years ago
This review complies with Google's policies.

Great service

5 out of 5 stars
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I was suffering facial nerve pain and needed an x ray to rule out trouble connected with my teeth. Despite my dentist, Jari, being on annual leave, I was offered a next day appointment with Subhanna who x rayed my jaw and thoroughly examined the area.
Great service as usual from receptionist to dentist.
Thank you.

— John D

Verified review (1624251) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Gabriella Pierzchalski

T80874 Review left 3 years ago
This review complies with Google's policies.

Emergency appointment

5 out of 5 stars
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Being fitted in for an emergency appointment, exactly when suited me - and then a perfect, pain-free repair!

— Robert K

Verified review (1624108) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Recent appointment

4 out of 5 stars
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My appointment with Mark McAlister yesterday went very well. He explains what he’s doing and is very reassuring. I’ve been seeing him for many years and he makes you feel at ease. The dental nurse was very friendly and helped me into the surgery from waiting room as since my last visit I’d had bad fall and was in hospital for six weeks and now have difficulty walking. Office staff are friendly and helpful too. Glad Mr McAlister not on the first floor like he used to be!

— Audrey N

Verified review (1624077) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Absolutely fantastic

5 out of 5 stars
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I brought my elderly dad (who didn’t want to come! ) and his elderly friend. The reception staff are so lovely and helpful and we’re also understanding of my dads needs.
The dentist we saw was absolutely fantastic with them both and me too we were all three seen super quick.

— Jill K

Verified review (1624032) Review left 3 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you so much for your feedback which is really valuable to us .I will pass it on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Root canal filling

5 out of 5 stars
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Although sounds daunting and I was nervous at the thought of it, I was amazed how well it went. Didn't feel a thing. Furgus (dentist) is very professional as well as being friendly and putting you at ease. His assistant kept asking if I was ok. Even on arrival the friendly faces on reception make you feel at ease. All in all a professional experience.

— Brian B

Verified review (1624009) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Absolute brilliant

5 out of 5 stars
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Went in with no appointment with a gum problem emergency.
No fuss and no problem at all, fifteen minutes later saw a dentist which explains what’s wrong and tell me what going to be done and does.
Absolute brilliant and grateful.
Top service.

— Anonymous

Verified review (1624007) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Amazing dentist

5 out of 5 stars
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Always receive a great service, all the staff are friendly and makes you feel welcome. I have never had any issues or complaints. Also, Mark is an amazing dentist. I couldn’t be any happier with the service that Mark provides. He makes you feel at ease and is so friendly.

— Anonymous

Verified review (1623908) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

All went fine, as always

5 out of 5 stars
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All went fine, as always and things will be sorted out with my new dentures at my next appointment, today.

— Anonymous

Verified review (1623743) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recent appointment

4 out of 5 stars
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Still terrified of the dentist but needs were met approximately.

— Yvonne R

Verified review (1623735) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient