Thank you to the lovely team at eclipse who helped me with my cracked molar. From getting me in the same day, to the second opinion the dentist obtained on how to deal with the temporary fix. I’m so very relieved and grateful that it looks like you can save my tooth!
— Paula B
Verified review (1620887)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Friendly and professional staff.
Surgeries well equipt and very clean.
Been a patient for many years always treated well.Happy patient.
— Valerie Hawksworth
T80888
Review left 3 years ago
This review complies with Google's policies.
A thorough examination
Friendly, professional and polite. Fergus the dentist did a thorough examination.
— Anonymous
Verified review (1620753)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Informed me of all my options
I had an appointment with Mathew to discuss concerns having recently lost a few molar teeth.
I had plenty time to ask questions without feeling rushed. I was interested in having dental implants.
Mathew informed me of all my options and I felt relieved that something could be done.
I came away feeling I had be given all the information I needed to make a decision.
— Anonymous
Verified review (1620721)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Excellent dental service by Jari. He explained what he was doing and pulled up a screen to compare and contract current state of teeth hygiene with prior visit. Well done Jari and assistant :)
— Peter Banda
T80889
Review left 3 years ago
This review complies with Google's policies.
Excellent care
Absolutely professional from the receptionist to the dentist. I was a bit nervous about having a tooth removed, not a problem, very reassuring and put me at ease, over and done in 5 mins. Excellent care.
— Anne B
Verified review (1620697)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Lovely staff
Lovely staff, always friendly, my dentist is so professional and lovely.
— Alison M
Verified review (1620620)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Nothing was rushed
Alyia is very patient and explained everything to me in detail, nothing was rushed.
She knows I am anxious and nervous about appointments, but does her best to help me understand what is required and involved.
— Yvonne S
Verified review (1620601)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Recent appointment
Service was excellent.
However I am very disappointed that I have to wait 7 weeks for a lost filling to be replaced!
— Anonymous
Verified review (1620473)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for taking the time to leave us a review. We are delighted to hear that you found our service to be excellent. We are concerned to read that you "had to wait 7 weeks for a lost filling to be replaced". We would be keen to know if this was for your initial appointment for the problem to be assessed? We pride ourselves on accommodating any of our patients who are experiencing problems by making them an appointment to see a dentist within 24 to 48 hours whenever possible. At that assessment appointment, the dentist will diagnose the problem and formulate a treatment plan. At assessment they will provide temporary treatment if needed, to ensure the patient is comfortable and often make an arrangement for the patient to re-attend for a suitable appointment length to do the permanent work. As you have left your review anonymously we am unable to look into your case in detail. If you could contact the practice we can look into your appointment schedule. Many thanks.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
My dentist provides the best service
I always feel confident in any treatment that’s provided will be in my best interest. The staff are warm and friendly and my dentist provides the best service.
— Anonymous
Verified review (1620243)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for taking the time to leave your feedback which is really valuable to us . I will pass it on to the team .
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
The Dentist and Team were very thorough and provided treatment with care and attention.
— Lee Richardson
T80890
Review left 3 years ago
This review complies with Google's policies.
Excellent
Thank you, as always, excellent. The Hygienist pointed out steps I must take to prevent loosing all my teeth. I admire her perseverance, and genuine concern.
— Michael K
Verified review (1619839)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for taking the time to leave your feedback which is really valuable to us . I will pass it on to the team .
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Great staff
The service at Eclipse is always excellent. Great staff, environment and service. Thanks.
— Anonymous
Verified review (1619753)
Review left 3 years ago
This review was collected via online systems.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Excellent treatment
Excellent treatment by Hygienist Adele and friendly welcoming reception staff.
— Anonymous
Verified review (1619648)
Review left 3 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for taking the time to leave your feedback which is really valuable to us . I will pass it on to the team .
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
staff friendly, felt at ease
— Joyce Fairclough
T80891
Review left 3 years ago
This review complies with Google's policies.
Service provided second to none
The staff were very polite, the treatment was excellent, service provided second to none.
— Stewart H
Verified review (1619181)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Very good service
Very good service as I have come to expect, on time appointment everything was explained, very happy.
— Anonymous
Verified review (1619121)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Efficient and professional
Everyone I came in contact with was polite, friendly, efficient and professional.
— Rita H
Verified review (1619117)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Very friendly staff, reception and consulting room spotlessly clean and tidy. Appointment was made as an emergency and I was seen the day after I telephoned. Fantastic! I am a very nervous patient but was put totally at ease by Ambika. What a lovely caring individual. I need further treatment but I am confident that I am in safe hands. Thank you Eclipse and a massive thank you to Ambika.
— Pamela Campbell
T80892
Review left 3 years ago
This review complies with Google's policies.
Eclipse Dental Care
As always, all the staff at Eclipse were friendly and professional. I have been a patient for many years and would not use any other dental surgery.
— Rachel C
Verified review (1618816)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?