Verified review (1605391)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Reassuring, empathetic and kind
Meet at the door and questioned re covid. Receptionist friendly and welcoming. Dentist reassuring, empathetic and kind.
— Anonymous
Verified review (1605376)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Very grateful
Very grateful and quick response to my phone call ref by false plate snapped.
— Anonymous
Verified review (1605140)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Very happy with my treatment
Very happy with my treatment.
— Margaret T
Verified review (1604923)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
Very good. It was an urgent request and was sorted the same day that I called. I was very satisfied with the whole procedure and staff.
— G H
T83820
Review left 4 years ago
This review complies with Google's policies.
No long wait
No treatment required after 6 monthly inspection. Also, the appointment was carried out on time. No long wait.
— John H
Verified review (1604901)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Didn't have to wait long
Met my new dentist for the first time. Very friendly and put me at ease. Didn't have to wait long for my check up.
— Anonymous
Verified review (1604896)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Excellent service
Excellent service.
— Peter O
Verified review (1604794)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
This person left a star rating but no comment.
— David Parker
T80961
Review left 4 years ago
This review complies with Google's policies.
Treatment was excellent
Polite and helpful staff, appointment was on time and treatment was excellent.
— Howard S
Verified review (1604741)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thankyou for taking time to leave us your feedback which we really appreciate . I will pass it on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Patient
Very efficient
Very efficient service.
— Janet T
Verified review (1604733)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
This person left a star rating but no comment.
— Mark Beckles-Lamazon
T80962
Review left 4 years ago
This review complies with Google's policies.
Eclipse Dental Care
Very friendly and supremely professional attention. The service afforded is very much appreciated.
— John G
Verified review (1604455)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thankyou for taking time to leave us your feedback which we really appreciate . I will pass it on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Professional and relaxed
Professional and relaxed appointments.
— Philip I
Verified review (1604373)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
Care and attention
The care and attention and how welcoming all the staff are.
— Gerald W
Verified review (1604199)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Warm friendly welcome. Fantastic results.
They don't do anything more than what you want. Just advise and let you decide.
— Sue HUDSON
T80964
Review left 4 years ago
This review complies with Google's policies.
Review from Google
Great practice everyone so friendly and helpful, Fergus is brilliant he explains everything thoroughly and won’t do work if it doesn’t need doing, so efficient thank you
— Jayne Austerberry
T80965
Review left 4 years ago
This review complies with Google's policies.
Fully advised
The staff were friendly. My dentist was professional, answered any questions I had and fully advised me about a variety of reasonably priced toothpastes to use for my teeth. He gave me full information about my dental health so I know what to expect at my next appointment. Also when I wanted to alter my appointment due to work commitments and emailed Reception to ask whether there were any cancellations the staff contacted me promptly about free appointments and helped me to rearrange it.
— Caroline W
Verified review (1603998)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Caring towards their patients
I find the practice very professional, friendly and caring towards their patients, and always ask if you have any questions or concerns about your treatment. I find this helpful and reassuring.
— Anonymous
Verified review (1603994)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
A really relaxed time
Had a really relaxed time with very pleasant staff. From walking in the door to the minute I left.
— Michael H
Verified review (1603971)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thankyou for taking time to leave us your feed back ,which is really valuable to us , I will pass it on to the team .
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
