Eclipse Dental Care

Eclipse Dental Care

Bleeding gums.

— Anonymous

Verified review (1602221) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave us a review. Your time is much appreciated. Unfortunately we are unable to look into this as you have left your review anonymously. We would welcome the chance to speak to you about this so we can look into this in further detail. If you would like to call our reception team at your convenience on 01924 473396/472183. Many thanks.

Overall, how was your experience of our service? Poor

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review from Google

Everyone friendly, polite and helpful. Immaculately clean and tidy.
Mark always welcome me, explains what he is doing and gives advice.
100%

— Liz Birch

T80972 Review left 4 years ago
This review complies with Google's policies.

Efficient and on time

Efficient and on time. Quite often change my appointment which can be inconvenient.

— Anonymous

Verified review (1602075) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly and welcoming

Very friendly and welcoming.

— Susan S

Verified review (1601914) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review from Google

Excellent dentist Elliot carefully checked teeth and took x-ray. Very encouraging about dental hygiene. Polite and friendly. Gentle. Dental nurse supportive and calming. Receptionist excellent as always.
Keith Wilson

— Keith Wilson

T80943 Review left 4 years ago
This review complies with Google's policies.

Kind and polite

Kind and polite as always, dentist was professional and understanding of my medical issues. Noticed a slight reaction to the gloves and a sore throat and lips this morning.

— Yvonne R

Verified review (1601657) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Good experience

Mark is very patient to explain everything. Thank you so much.

— Anonymous

Verified review (1601443) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review from Google

Great professional service. Confidence in one’s oral hygiene health is given and advice offered. Would highly recommend this dentist service.

— Clive Taylor

T80973 Review left 4 years ago
This review complies with Google's policies.

Excellent service

As always, excellent service and friendly helpful staff.

— Bernadette S

Verified review (1601264) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review from Google

This person left a star rating but no comment.

— Lesley Gledhill

T80974 Review left 4 years ago
This review complies with Google's policies.

Review from Google

Excllent service very helpful & understanding tnxs for looking
after me

— Yunus Daji

T80975 Review left 4 years ago
This review complies with Google's policies.

A lovely place

What a lovely place, dentists are my least favourite place to go but you get such a warm welcome from reception and from the dentist.
Spotlessly clean inside and a lovely environment.

— Suzanne A

Verified review (1601220) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feedback which is really valuable to us . I will make sure I pass it on to the team .

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly dentist

Very friendly dentist and staff.

— Carol E

Verified review (1601213) Review left 4 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Review from Google

Very clean and professional, in fact much cleaner and they have much better covid procedures than the GP practice I worked in. All lovely staff and Mark is an excellent dentist.
Best wishes
Angela Petty

— Angela Petty

T80976 Review left 4 years ago
This review complies with Google's policies.

Review from Google

Very well looked after as always.

— Graham Smith

T80977 Review left 4 years ago
This review complies with Google's policies.

Brilliant with me

The staff are brilliant with me. They know I’m afraid and they couldn’t be any more understanding and friendly with me.
Adele the hygienist is brilliant as is my dentist.

— Andrea D

Verified review (1600650) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feedback which is really valuable to us . I will make sure I pass it on to the team .

Overall, how was your experience of our service? Very good

Review from Google

Been coming here for years lovely caring staff and medical professionals.

— David

T80979 Review left 4 years ago
This review complies with Google's policies.

Excellent and pleasant

My recent appointment was with Adel - the hygienist. The care was excellent and pleasant. One could be confident in the skills displayed. First class.

— Anonymous

Verified review (1600629) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feedback which is really valuable to us . I will make sure I pass it on to the team .

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Friendly and professional

Friendly and professional approach.

— David F

Verified review (1600478) Review left 4 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

High standard of dental care

Normal high standard of dental care combined with friendly reception staff. COVID measures still in place and being properly followed.

— David I

Verified review (1600458) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feedback which is really valuable to us . I will make sure I pass it on to the team .

Overall, how was your experience of our service? Very good