Eclipse Dental Care

Review from Google

This person left a star rating but no comment.

— A Google User

T80978 Review left 4 years ago
This review complies with Google's policies.

Very quick, easy

Very quick, easy and professional. Very good dealing with a toddler.

— Aria L

Verified review (1591788) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

My experience

During my visit to Eclipse I found the reception, nursing staff and dentist extremely professional while still being friendly and helpful throughout my appointment. They get 10/10 from me! I would highly recommend this practice.

— James S

Verified review (1591673) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feedback which is really important to us . I will pass this on to the team ,

Overall, how was your experience of our service? Very good

Relaxed throughout

Met by a receptionist on arrival who did a full covid check before moving me on to the reception desk, following my check in my dentist was there to invite me to his room. I was having work done to fit a temporary cap. The Dentist Jarri and his assistant made me feel relaxed throughout the procedure explaining what he was doing every step of the way. At the end of the treatment Jarri was able to book me in for the follow up appointment.

— Martin P

Verified review (1591590) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Lovely staff

Lovely staff who listened to my concerns, and helped me cope with the treatment.

— Anonymous

Verified review (1591476) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feedback which is really important to us . I will pass this on to the team ,

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

My experience

Very thorough.

— Carol D

Verified review (1591433) Review left 4 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Recommended

Everyone is always friendly and helpful and the waiting areas and treatment areas always clean. Would recommend.

— Faye S

Verified review (1591362) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review from Google

This person left a star rating but no comment.

— Catherine Batley

T81038 Review left 4 years ago
This review complies with Google's policies.

Eclipse Dental Care

I was met at the door and asked a series of questions, my temperature taken etc. before being able to book in, this was done really quickly without fuss.

— Anonymous

Verified review (1591148) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

My experience

Matt is the man.

— Umar F

Verified review (1591116) Review left 4 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Emergency appointment

Came for an emergency appointment, staff friendly, I'm a very nervous patient but my dentist put me at the most ease he could.

— Michelle P

Verified review (1591079) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

First class care and service

I arrived a day early for my appointment. The receptionist was brilliant and got me in 15mins later to save me going back the day after. First class care and service.

— Michael S

Verified review (1591035) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feedback which is really important to us . I will pass this on to the team ,

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review from Google

Excellent professional service.

— Jorgen Lundgren

T80990 Review left 4 years ago
This review complies with Google's policies.

Very happy with everything

Very happy with everything, waiting time not long and explain everything what there going to do.

— Anonymous

Verified review (1590953) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very happy with the service

Went for a routine check, been going to Eclipse now for about ten years. Very happy with the service.

— Andrew H

Verified review (1590930) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

My experience

Well this is simple extremely Poor in every sense off the word and I’ve certainly told people of my experience, terrible.

— Glenn M

Verified review (1590912) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Eclipse Dental Care

Thank you for reviewing our practice. Your time in doing so is much appreciated. We are concerned to hear that you feel that the service you received was not to your expectations. I understand that our Head Receptionist spoke to you at length on the telephone and we appreciate your time spent speaking to her. We are very disappointed that she could not offer any acceptable resolution to you at that time. However, the offer remains that the dentist is still happy to call you at your convenience if you would be agreeable to this. Please contact us on 01924 473396 or email [email protected] and we will be more than happy to facilitate this.

Overall, how was your experience of our service? Very poor

Good service

Good service, got a good clean.

— Anonymous

Verified review (1590881) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Excellent

Excellent patient care, as always.

— Anonymous

Verified review (1590872) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Eclipse Dental Care

Filing fell out.
Appointment made and completed very quickly.

— Christine B

Verified review (1590866) Review left 4 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

I couldn’t fault anything

Appointment was on time and received nothing but lovely service throughout. I started the appointment pretty nervous but was soon put at ease and the staff spoke through the procedure and aftercare thoroughly. I couldn’t fault anything with my appointment today thank you so much!

— Ceara E

Verified review (1590804) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feed back which is really important to us . I will pass it on to the team .

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient