The care and attention given to every individual that walks through the door, well done all.
— Gerald W
Verified review (1588515)
Review left 4 years ago
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Very good
Review from Google
This person left a star rating but no comment.
— Julie Moss
T80911
Review left 4 years ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
— phoebe Marshall
T81048
Review left 4 years ago
This review complies with Google's policies.
Recent appointment
My problem was dealt with immediately.
— Anonymous
Verified review (1588420)
Review left 4 years ago
This review was collected via email feedback service.
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Very good
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Patient
Private orthodontist appointment
Jill was very professional and explained all of my options to me making sure I understood what was required and also answered my questions.
— Anonymous
Verified review (1588410)
Review left 4 years ago
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Very good
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Patient
Welcoming and efficient
Made an appointment after receiving a text reminder. Appointment was quick but I can go anytime, cannot say how quick an appointment would have been if I worked 9-5. Good covid and hygiene protocols in place. Clear covid instructions sent prior to attending. Welcoming and efficient staff. My dentist was very welcoming too so puts you at ease. He was clear in his advice and informing me what was happening before he started any exam or treatment. In all a professional and efficient service.
— Louise A
Verified review (1588405)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for taking the time to leave your feedback which is really important to us , I will pass this on to the team.
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Very good
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Patient
Overall a good experience
Excellent arrangements on arrival, an excellent book in, and excellent treatment.
Staff all very polite.
Overall a good experience.
— Clive C
Verified review (1588397)
Review left 4 years ago
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Very good
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Patient
Review from Google
Excellent as usual thanks
— Alan Bailey
T81051
Review left 4 years ago
This review complies with Google's policies.
Eclipse Dental Care
Everything was fine.
— Fred M
Verified review (1588234)
Review left 4 years ago
This review was collected via email feedback service.
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Very good
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Patient
Attention to detail
The attention to detail re covid was spot on.
Staff very friendly as was Mark who was very chatty and put you at ease.
— Pamela O
Verified review (1588185)
Review left 4 years ago
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Very good
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Patient
Always brilliant service
Always brilliant service, excellent colleagues.
— Anonymous
Verified review (1588182)
Review left 4 years ago
This review was collected via SMS feedback service.
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Very good
Six monthly check-up
I very much like the covid safety measures which are still in place. Makes the patient feel much more comfortable. Mark’s chair manner is excellent. Very relaxed and informative. All secretarial and assistants very cheerful, pleasant and welcoming.
— Christopher C
Verified review (1588171)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for taking the time to leave your feedback which is really valuable to us , I will pass it on to the team .
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Very good
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Patient
Pearly Whites
Found my visit to Eclipse was a positive experience. All staff were professional friendly and greeted me very courteously and with a smile.
— Peter O
Verified review (1588159)
Review left 4 years ago
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Very good
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Professional
Dental appointment
Very understanding about a missed appointment.
— Anonymous
Verified review (1588138)
Review left 4 years ago
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Very good
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Patient
Spot on
As usual spot on.
— Roy W
Verified review (1588118)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for taking the time to leave your feedback which is really important to us , I will pass this on to the team.
Overall, how was your experience of our service?
Very good
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Patient
Friendly staff
Friendly staff.
Explanation by dentist was very good.
— Jonathan S
Verified review (1588062)
Review left 4 years ago
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Very good
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Patient
Review from Google
This person left a star rating but no comment.
— Shokat Abed
T81052
Review left 4 years ago
This review complies with Google's policies.
Review from Google
I had an emergency appointment and had to have a tooth extraction, the dentist that did it was really nice kept on asking if I'm ok and telling me im doing well and he's assisted kindly gave me her hand for reassurance and to squeeze while getting numbed up, I was really nervous as I hadn't seen a dentist in quite a long time and they did their absolute best to calm me down and make the experience that little bit better I wish I could remember their names but unfortunately iv forgot, would highly recommend eclipse dental care definitely the best dentist iv been to.
— Dana Hallatt
T81053
Review left 4 years ago
This review complies with Google's policies.
Check up
I went for a check up. The appointment was ok and I got a clean bill of health.
— Nigel B
Verified review (1587898)
Review left 4 years ago
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Good
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Patient
Appointment
Think I’ve been lucky being seen still in the pandemic as I know some people haven’t.
— Anonymous
Verified review (1587757)
Review left 4 years ago
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Very good
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