Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4915 reviews

5 out of 5 stars

+ 1049 reviews from Google 5964 total reviews

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Latest Reviews by Working Feedback

Care and attention

5 out of 5 stars
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The care and attention given to every individual that walks through the door, well done all.

— Gerald W

Verified review (1588515) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Julie Moss

T80911 Review left 4 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— phoebe Marshall

T81048 Review left 4 years ago
This review complies with Google's policies.

Recent appointment

5 out of 5 stars
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My problem was dealt with immediately.

— Anonymous

Verified review (1588420) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Private orthodontist appointment

5 out of 5 stars
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Jill was very professional and explained all of my options to me making sure I understood what was required and also answered my questions.

— Anonymous

Verified review (1588410) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Welcoming and efficient

5 out of 5 stars
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Made an appointment after receiving a text reminder. Appointment was quick but I can go anytime, cannot say how quick an appointment would have been if I worked 9-5. Good covid and hygiene protocols in place. Clear covid instructions sent prior to attending. Welcoming and efficient staff. My dentist was very welcoming too so puts you at ease. He was clear in his advice and informing me what was happening before he started any exam or treatment. In all a professional and efficient service.

— Louise A

Verified review (1588405) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feedback which is really important to us , I will pass this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Overall a good experience

5 out of 5 stars
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Excellent arrangements on arrival, an excellent book in, and excellent treatment.
Staff all very polite.
Overall a good experience.

— Clive C

Verified review (1588397) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent as usual thanks

— Alan Bailey

T81051 Review left 4 years ago
This review complies with Google's policies.

Eclipse Dental Care

5 out of 5 stars
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Everything was fine.

— Fred M

Verified review (1588234) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Attention to detail

5 out of 5 stars
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The attention to detail re covid was spot on.
Staff very friendly as was Mark who was very chatty and put you at ease.

— Pamela O

Verified review (1588185) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always brilliant service

5 out of 5 stars
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Always brilliant service, excellent colleagues.

— Anonymous

Verified review (1588182) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Six monthly check-up

5 out of 5 stars
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I very much like the covid safety measures which are still in place. Makes the patient feel much more comfortable. Mark’s chair manner is excellent. Very relaxed and informative. All secretarial and assistants very cheerful, pleasant and welcoming.

— Christopher C

Verified review (1588171) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feedback which is really valuable to us , I will pass it on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Pearly Whites

5 out of 5 stars
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Found my visit to Eclipse was a positive experience. All staff were professional friendly and greeted me very courteously and with a smile.

— Peter O

Verified review (1588159) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Dental appointment

5 out of 5 stars
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Very understanding about a missed appointment.

— Anonymous

Verified review (1588138) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Spot on

5 out of 5 stars
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As usual spot on.

— Roy W

Verified review (1588118) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feedback which is really important to us , I will pass this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly staff

4 out of 5 stars
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Friendly staff.
Explanation by dentist was very good.

— Jonathan S

Verified review (1588062) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Shokat Abed

T81052 Review left 4 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I had an emergency appointment and had to have a tooth extraction, the dentist that did it was really nice kept on asking if I'm ok and telling me im doing well and he's assisted kindly gave me her hand for reassurance and to squeeze while getting numbed up, I was really nervous as I hadn't seen a dentist in quite a long time and they did their absolute best to calm me down and make the experience that little bit better I wish I could remember their names but unfortunately iv forgot, would highly recommend eclipse dental care definitely the best dentist iv been to.

— Dana Hallatt

T81053 Review left 4 years ago
This review complies with Google's policies.

Check up

5 out of 5 stars
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I went for a check up. The appointment was ok and I got a clean bill of health.

— Nigel B

Verified review (1587898) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Think I’ve been lucky being seen still in the pandemic as I know some people haven’t.

— Anonymous

Verified review (1587757) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient