Verified review (1587714)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
I always find when I go to Eclipse Dental Care at Batley everyone is very friendly and they all know there jobs.
— Carol Rhodes
T80870
Review left 4 years ago
This review complies with Google's policies.
Review from Google
Friendly and professional staff and good at what they do. They have a email or text reminder service for appointments.
Going to the Dentist is never easy but they make it as painless as possible, my personal dentist is Lewis who is excellent.
The price is the going rate for receiving treatment from a good dentist.
— Gary Roper
T81055
Review left 4 years ago
This review complies with Google's policies.
Review from Google
i was extremely pleased with my treatment with the hygienist Adelle, my teeth felt cleaner than they have done for quite some time.
— Colleen Grace
T81056
Review left 4 years ago
This review complies with Google's policies.
Recent appointment
Very very quick appointment, half the length I’ve had before. I said I’d had tooth ache, which the dentist looked at briefly but said I wasn’t due X-rays! I now have tooth ache again in the same place so will need to pay for another visit, when surely it should have been fixed at my last one.
— Anonymous
Verified review (1587591)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you so much for leaving a review following your recent visit to us. We appreciate your time in doing so. We appreciate all feedback and where action is required we wish to do so promptly in order to resolve any issue for our patients. As your review has been left anonymously we are unable to make contact with you to look into this matter. If you would like to contact the practice reception we can obtain information from you and endeavour to resolve this to your satisfaction. Many thanks.
Overall, how was your experience of our service?
Poor
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Patient
Recent appointment
Warm and friendly team.
— Aylene H
Verified review (1587535)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
It couldn't be better
I was very happy with everything, it couldn't be better.
— Rita T
Verified review (1587477)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Eclipse Dental Care
They did the job efficiently and quick.
— Anonymous
Verified review (1587331)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Customer service was fab
The dentist I saw today was probably the best I’ve ever seen and her check up, clean and customer service was fab.
— John E
Verified review (1587288)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
So gentle and reassuring
I wouldn't go anywhere else, the staff on reception are very welcoming, and the dentist I saw was so gentle and reassuring, he explained everything he was doing and gave me good advice on how to take care of my teeth.
— Shirley S
Verified review (1587183)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Excellent
Excellent dentist. Great work.
— Anonymous
Verified review (1587177)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Professional
Lovely staff
Lovely staff, been coming here a long time. Very approachable and friendly and make coming to the dentist easy.
— Angela R
Verified review (1587133)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
This person left a star rating but no comment.
— Richard Butterworth
T81057
Review left 4 years ago
This review complies with Google's policies.
Eclipse Dental Care
Excellent Service.
— Anonymous
Verified review (1587024)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
So professional, friendly and know what they’re doing! Never had a bad experience with them. They want to give you the right care at the right time, thank you!!
— Elloise Beever
T81058
Review left 4 years ago
This review complies with Google's policies.
Review from Google
I have seen a specialist after issues and they are amazing, I have a fear of the dentist and they put me at ease, they check up on you and are amazing practice with very friendly staff. I would 100% recommend this practice.
— Bianca Bradley
T81059
Review left 4 years ago
This review complies with Google's policies.
Review from Google
As ever very welcoming Staff and Dentist. Very attentive and reassuring. The surgery is lovely inside, very clean with nice decor. All seating planned to keep you socially distanced. Highly recommended this practice.
— Cathy Scott
T81060
Review left 4 years ago
This review complies with Google's policies.
Welcoming and friendly service
Jarri and the rest of the team are a very professional service but they also give a very welcoming and friendly service too.
— Anonymous
Verified review (1586732)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for your feedback ,which is really valuable to us I will pass it on to the team .
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Pleasant and professional
Jari pleasant and professional as always.
— Lyndon S
Verified review (1586704)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Always a friendly welcome here any problems the lovely Ladies at the front desk soon sort it out , just one of the reasons I have been going over 20 years. 😁
— Steven Potter
T81061
Review left 4 years ago
This review complies with Google's policies.