Verified review (1585589)
Review left 4 years ago
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Very good
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Patient
Review from Google
Great service. Lovely friendly staff from the receptionist to the dentist and dental nurse. I was able to get an emergency appointment straight away for my daughter. First class service.
β Liz Agley
T81069
Review left 4 years ago
This review complies with Google's policies.
Latest Appointment
Had a deep clean. No pain, did a really good job. Dentist explained future options for potential dental work. Very clear and helpful.
β Anonymous
Verified review (1585442)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Good
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Patient
Review from Google
This person left a star rating but no comment.
β Scott Fellows
T81070
Review left 4 years ago
This review complies with Google's policies.
Welcoming and polite
As always all staff are very welcoming and polite and my Dentist always explains what treatments I may require in the future.
β Anonymous
Verified review (1585164)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
My tooth had broken
My tooth had broken on Thursday whilst drinking a cup of tea. I got my appointment for Monday. My broken tooth was very sharp. The dentist built my tooth back up and it felt great but unfortunately during the evening I could feel a sharp bit on the top of the tooth. It was very expensive to visit for the rebuild but can not afford to come back for the sharp bit. I am unsatisfied with the work done
β Kathleen N
Verified review (1584971)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Neither good nor poor
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Patient
Wonderful practice
Itβs a wonderful practice, lovely customer service and everyone is very professional.
What more can I ask for.
β Anonymous
Verified review (1584907)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for your feed back which is really valuable to us ,I will pass this on to the team .
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
Always a lovely experience visiting my dentist at Eclipse. The team are so polite and friendly. My dentist Mark always explains exactly what he is going to do so that puts my nervous mind at ease. I was recently squeezed in for an emergency appointment when I ended up needing root canal, always professional and reassuring throughout a treatment. The lovely ladies behind the desk and the nurses are always friendly. Iβve been going here for nearly 10 years and I will continue to go here forever.
β Jessica Pattinson
T81071
Review left 4 years ago
This review complies with Google's policies.
6 monthly check up
The staff were very polite and helpful. The dentist carried out the checkup and pointed out I needed some dental work. He scheduled an appointment to carry out the work within 3 weeks. Excellent service.
β Stewart H
Verified review (1584837)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
I was very pleased that Eclipse were able to offer an appointment at short notice - I needed it! The attention and service I received was excellent.
β Anonymous
T81072
Review left 4 years ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
β Paul Otway
T81073
Review left 4 years ago
This review complies with Google's policies.
Review from Google
Hi there its a very nice company to be recommend by me please people started used this eclipse dental care service they will look after you thanks
β Ulfath Jaza
T81074
Review left 4 years ago
This review complies with Google's policies.
Review from Google
on time and very professional and triendly
β Gordon Barber
T80781
Review left 4 years ago
This review complies with Google's policies.
Very happy
Very happy with my experience thank you.
β Anonymous
Verified review (1584664)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
Fantastic team who make you feel very welcome at every step. Not an easy task for me, going to the dentist, but always feel more at ease here π
β Zoe Pearson
T81075
Review left 4 years ago
This review complies with Google's policies.
Well organised and Covid safe
Friendly, helpful staff. Well organised and Covid safe. Efficient service - booking appointment, payment, invoice. Pleasant, approachable, experienced, skilled dentist-inspires confidence.
β Anonymous
Verified review (1584562)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for your feed back which is really valuable to us ,I will pass this on to the team .
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Professional
Review from Google
This person left a star rating but no comment.
β Anonymous
T81077
Review left 4 years ago
This review complies with Google's policies.
Very thorough assessment
Jill did a very thorough assessment of my teeth and clearly described the relevance of different orthodontic treatments, bearing in mind my age, health and lifestyle. She mentioned possible pitfalls and did not push any follow on work. She was friendly and very helpful and I felt confidence in her.
β Anonymous
Verified review (1584489)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Tooth chipped and filled
Very pleased with the service and attention to detail. Friendly and informative.
β Amanda F
Verified review (1584469)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
This person left a star rating but no comment.
β Chris Wilby
T81078
Review left 4 years ago
This review complies with Google's policies.