I was seen at the allotted time and the treatment was explained again before it was started. Once underway the root canal treatment was done in a way that caused little pain and was performed in a very diligent manner, again with explanations of the work being undertaken along the way. I am very happy with the treatment thus far.
— Nick Middleton
T80999
Review left 4 years ago
This review complies with Google's policies.
Quick, efficient, friendly
Quick, efficient, friendly, stress free service, informed every step of the treatment as to what is going to be done and what is happening, and if you are comfortable.
— Anthony A
Verified review (1581691)
Review left 4 years ago
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Very good
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Patient
Eclipse Dental Care
Brilliant.
— Anonymous
Verified review (1581656)
Review left 4 years ago
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Very good
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Review from Google
As always. a very efficient helpful service with good precautions against Covid. my appointment was with the hygienist this week and she was very good.
— Barbara Thornton
T81092
Review left 4 years ago
This review complies with Google's policies.
Recent appointment
Very good respectable staff especially my dentist.
— Anonymous
Verified review (1581606)
Review left 4 years ago
This review was collected via email feedback service.
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Good
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Patient
Recommend them to anyone
I expect first class service and in my experience this is achieved at Eclipse, staff have never been more than helpful with a pleasant manner I would recommend them to anyone.
— John B
Verified review (1581550)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for your feedback which is really valuable to us . I will pass it on to the team .
Overall, how was your experience of our service?
Very good
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Patient
A good experience
Good and clear information before you are able to enter the premises. You are met by a member of staff who asks you some covid related questions then asked to go to the reception to book in for my appointment. The Dentist put me at ease straight away and explained what he was going to do and everything went smoothly. I was then asked to go back to reception to make a follow up appointment which we did and then they said I would receive confirmation of my appointment so I had a good experience.
— Martin P
Verified review (1581460)
Review left 4 years ago
This review was collected via email feedback service.
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Very good
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Patient
Recent dental appointment
Pleased to leave a thank you for my treatment, I couldn't talk properly with having my gums frozen for my treatment but thanks see you in 6 months.
— Peter G
Verified review (1581435)
Review left 4 years ago
This review was collected via email feedback service.
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Very good
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Review from Google
Very informative, professional and caring for patients.
— Pawel B
T81093
Review left 4 years ago
This review complies with Google's policies.
A nice place
Just a nice place really, very friendly.
— Robert L
Verified review (1581312)
Review left 4 years ago
This review was collected via SMS feedback service.
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Very good
Treated with care and respect
Waiting time was not excessive considering the extra cleaning due to covid. The appointment was a late one to suit my working hours. I was put at ease and treated with care and respect. I was given appropriate advice, I am happy with the service.
— Anonymous
Verified review (1581299)
Review left 4 years ago
This review was collected via email feedback service.
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Very good
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Very satisfied
Very satisfied.
— Ruqaiya H
Verified review (1581289)
Review left 4 years ago
This review was collected via email feedback service.
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Very good
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Patient
Appointment
Check up appointment with Dr Fergus Machin for teeth whitening. As always, Fergus provided a professional, friendly service. He shared his expert advice in a simple, accessible manner. I left feeling positive in achieving my perfect smile.
— Maariyah I
Verified review (1581260)
Review left 4 years ago
This review was collected via email feedback service.
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Very good
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Patient
Very welcoming and friendly
The staff are very welcoming and friendly and the dental practitioner proficient, what more can you ask for.
— Anonymous
Verified review (1581233)
Review left 4 years ago
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Good
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Patient
First class Covid protection
First class Covid protection is good.
The dentist Fergus is excellent, also all staff.
— George J
Verified review (1581181)
Review left 4 years ago
This review was collected via email feedback service.
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Very good
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Patient
Happy to visit him again
I saw Fergus Machin for the first time this morning. He was extremely polite introduced himself and was helpful and informative. He gave me some information regarding a problem I have with my jaw. Was reassuring. I will feel happy to visit him again. A very positive appointment.
— Geraldine T
Verified review (1581176)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for your feedback which is really valuable to us . I will pass it on to the team .
Overall, how was your experience of our service?
Very good
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Patient
Great customer care
I have been a customer of the practice for many years. I don't think that many people enjoy going to the dentist one the pain and two the bill, but I must have to say as a child going to the school dentist I used to be afraid but no longer at Eclipse they give great customer care. The staff on reception and dental nurses are very friendly and a lot of the staff have been there for many years which speaks for its self.
I am sent appointments and reminders on time, I am always able to get an appointment that suits me.
The dentist is very friendly puts me at ease. He shows and explains things at a level that I understand and always asks my opinion.
He can remember what we were speaking about years ago which amazes me about my well being.
The practice is always clean and tidy.
I am not waiting long when I arrived always on time.
I was informed today of costly work that may need to be done in the future and the dentist suggested that I look into my policy to make sure that veneers are covered this information has allowed me time to look into this before I need the treatment.
I have no faults with the staff or the practice it's a credit and I hope to attend for many more years.
— Lorraine Y
Verified review (1581046)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for your feedback which is really valuable to us . I will pass it on to the team .
Overall, how was your experience of our service?
Very good
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Patient
Recent appointment
Reception staff have always been welcoming and in the times were having its very professional, they are having a worrying time too but still remain warm and welcoming. Keep up the good work and I hope you pass my review on to your lovely staff, thank you and stay safe.
— John R
Verified review (1581011)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for your feedback which is really valuable to us . I will pass it on to the team .
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Patient
Kind and understanding
Very kind and understanding staff members.
— Anonymous
Verified review (1580986)
Review left 4 years ago
This review was collected via SMS feedback service.
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Very good
Very Good
Whilst going to the dentist for most isn’t one to look forward to, it really helps when you have one as good and as friendly as the people here.
Would recommend.
— Anonymous
Verified review (1580924)
Review left 4 years ago
This review was collected via email feedback service.
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Very good
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