Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4914 reviews

5 out of 5 stars

+ 1049 reviews from Google 5963 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Excellent patient care

5 out of 5 stars
workingfeedback logo
Friendly welcome, excellent patient care, had my teeth straighten, follow up appointment after a year, I absolutely love my teeth and always get complements, so happy with the service I received.

— Nazia J

Verified review (1577441) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for leaving your feedback which is really valuable to us. I will pass it on to the team for you.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I felt at ease

5 out of 5 stars
workingfeedback logo
From start to finish, the experience was fine, and I felt at ease and will be happy to go again next time.

— Anonymous

Verified review (1577391) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
workingfeedback logo
Excellent service dealing with disabled person. Ambika very kind and considerate. All staff on reception helpful and friendly. Thank you.

— Joan H

Verified review (1577292) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Eclipse Dental Care

Thank you for leaving your feedback which is really valuable to us. I will pass it on to the team for you.
Overall, how was your experience of our service? Very good

Welcoming, relaxed

5 out of 5 stars
workingfeedback logo
Welcoming, relaxed and professional.

— June P

Verified review (1577193) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fantastic

5 out of 5 stars
workingfeedback logo
Absolutely fantastic as always.

— Anonymous

Verified review (1577142) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for leaving your feedback which is really valuable to us. I will pass it on to the team for you.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Eclipse Dental Care

5 out of 5 stars
workingfeedback logo
Always panic about my appointments as I get quite anxious and a little fearful, staff always make me feel more at ease and are quite understanding.

— Anonymous

Verified review (1577082) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I felt totally safe

5 out of 5 stars
workingfeedback logo
As always, everything went really well. The anti-Covid precautions were followed rigorously and I felt totally safe. Staff were friendly and professional. I came away very pleased with the outcome of my appointment and the whole experience.

— Anonymous

Verified review (1577045) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
This person left a star rating but no comment.

— Lesley Hewitson

T81112 Review left 4 years ago
This review complies with Google's policies.

Eclipse Dental Care

5 out of 5 stars
workingfeedback logo
Treated well, no complaints.

— Anonymous

Verified review (1576947) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Have seen Mark today for a regular check up. Had to have a small filling but this was done really well with no anaesthetic. Great job done, thank you team

— Philip Long

T81113 Review left 4 years ago
This review complies with Google's policies.

New patient appointment

5 out of 5 stars
workingfeedback logo
As a nervous patient, the staff were very friendly and welcoming. During my check up the Dentist explained everything to me throughout the appointment.

— Anonymous

Verified review (1576821) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Satisfaction guaranteed

5 out of 5 stars
workingfeedback logo
Always a very good and friendly.
Satisfaction guaranteed.

— Anonymous

Verified review (1576813) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recent appointment

4 out of 5 stars
workingfeedback logo
Eclipse Dental is a good dentist, staff are friendly at the reception also, so far not had a problem… But wasn’t told that my normal dentist that we have been seeing for couple of years will no longer be seeing us and some young trainees will take over, disappointed.

— Anonymous

Verified review (1576812) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you so much for taking the time to review the service you receive from us. We are delighted that you have always had a good service from us and that you find our staff friendly. We do have concerns that you are of the opinion that your dental care will be provided in the future by "some young trainees". All our dentists treating patients are fully qualified and have their degrees in dentistry. We do work closely with the Yorkshire and Humber Deanery and each year we mentor a newly qualified dentist in their first year of General Practice and have done so for many years. Many of our private dentists here started their careers with Eclipse which we are very proud of. We would be delighted to discuss any concerns you have if you would like to contact us. We are unable to make contact with you at this time as your review has been left anonymously. Many thanks again for your time.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 2 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Always excellent

5 out of 5 stars
workingfeedback logo
Been with Jarri quite a long time, always excellent.

— Anonymous

Verified review (1576799) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very thorough, efficient

5 out of 5 stars
workingfeedback logo
Seen on time, by a new dentist, a young girl who was very thorough, efficient and confident.

— John B

Verified review (1576719) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Eclipse Dental Care

4 out of 5 stars
workingfeedback logo
Quick & Efficient.

— Anonymous

Verified review (1576677) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Excellent friendly service

5 out of 5 stars
workingfeedback logo
Excellent friendly service from everyone as usual!

— Anne S

Verified review (1576629) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Treatment went smoothly

5 out of 5 stars
workingfeedback logo
Treatment went smoothly. Both treated teeth settled down right away with no further issues. Thank you.

— Anonymous

Verified review (1576598) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Minimal pain and fuss

5 out of 5 stars
workingfeedback logo
The unfortunately necessary extraction of one of my molars was carried out with care, consideration and skill by F, with minimal pain and fuss. Thank you.

— Anonymous

Verified review (1576542) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always includes me in decisions

5 out of 5 stars
workingfeedback logo
The dentist I attended at Eclipse is always very pleasant and on my appointment was very attentive and explained everything perfectly, he always includes me in decisions.

— Anonymous

Verified review (1576537) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient