Verified review (1572923)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very covid secure
Very covid secure, felt safe.
— Anonymous
Verified review (1572890)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Which best describes you?
Patient
Seen on time
Seen on time. Dentist and Dental Assistant very professional and knowledgeable. Dentist understood the issue immediately and suggested a solution. Now waiting for mouth guard which is taking longer than advised.
— Anonymous
Verified review (1572845)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Good
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Patient
Review from Google
This person left a star rating but no comment.
— Michael Brown
T81129
Review left 4 years ago
This review complies with Google's policies.
Very calm and reassuring
I'm always nervous about visiting the dentist, but Fergus was very calm and reassuring. All the staff were friendly and welcoming and the thorough Covid measures made me feel very secure. I only had to wait a couple of minutes for my appointment.
— Anonymous
Verified review (1572779)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for taking the time to leave feedback which is really valuable to us, I will pass it on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Very pleased
Was very pleased with everything.
— Anonymous
Verified review (1572664)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Kind experienced dentist
The experience of the dentist and the kindness he showed in carrying it out and explaining everything to me.
— Meirul D
Verified review (1572652)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Eclipse Dental Care
Thank you for taking the time to leave feedback which is really valuable to us, I will pass it on to the team.
Overall, how was your experience of our service?
Very good
The dentist explained fully
I was happy how the dentist explained fully to make me understand and offered other services.
— Judith A
Verified review (1572640)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
This person left a star rating but no comment.
— Gemma Gill
T81130
Review left 4 years ago
This review complies with Google's policies.
Very very happy with treatment
Very very happy with treatment given, dentist was very polite and friendly and professional and put me at ease, no complaints what so ever.
— Patricia R
Verified review (1572545)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for your feed back , I will pass it on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Excellent care
Beautiful staff, excellent care.
— Donna G
Verified review (1572541)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
A general checkup this time and as usual a pleasant experience.. staff are friendly and well informed. The dentist I attended was gentle and informative.
— Judith Whitehead
T81108
Review left 4 years ago
This review complies with Google's policies.
Excellent staff
Slightly late appointment but staff and dentist were excellent in both service and courtesy. Well Done.
— Andrew W
Verified review (1572346)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for taking the time to leave feedback which is really valuable to us, I will pass it on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Geoffrey Simpson
T81131
Review left 4 years ago
This review complies with Google's policies.
Very satisfied with Eclipse
I am very happy with Eclipse Dental Care. As I have said before it was a big thing for me to change dentists as I had used the same practice for years! and it was my dentist that recommended Eclipse which had Denplan too so it was easy to transfer. Fergus is always very gentle when examining and explains things. Both my son and I are very satisfied with Eclipse. Thank you.
— Anonymous
Verified review (1572234)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for your feed back which is very valuable to us , I will pass it on to the team.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Treatment
Mark and his assistant were brilliant at putting me at ease before my treatment. They completed my treatment in a highly efficient and professional manner.
— Abdul S
Verified review (1572231)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Eclipse Dental Care
Thank you for taking the time to do the feedback it is very valuable to us , I will pass your comments on to the team .
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Excellent communication
Efficient friendly staff.
Excellent communication and information giving. Put my daughter at ease for her first real dental treatment.
— Emma K
Verified review (1572130)
Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Other relative or friend
My experience
Explained the full procedure.
— Anonymous
Verified review (1572122)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
This person left a star rating but no comment.
— Samantha Flynn
T81132
Review left 4 years ago
This review complies with Google's policies.
Review from Google
Seen within 24hrs. Excellent service as usual. Very friendly and efficient.
— David Minich
T80784
Review left 4 years ago
This review complies with Google's policies.
