Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4914 reviews

5 out of 5 stars

+ 1049 reviews from Google 5963 total reviews

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Latest Reviews by Working Feedback

Dental appointment

4 out of 5 stars
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Very satisfied with my appointment. Staff very polite.

— Anonymous

Verified review (1569022) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feed back ,which is very valuable to us , I will pass your comments on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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5 Star professional service.

— Philip Chivers

T81144 Review left 4 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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All staff have been great. Phone is always answered.

— Rachel Peat

T81146 Review left 4 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Always friendly and welcoming

— Sue S

T81147 Review left 4 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Yusuf Mayet

T81148 Review left 4 years ago
This review complies with Google's policies.

Lovely staff

5 out of 5 stars
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Lovely staff, very helpful and friendly, can’t complain, very good with my young son who also attended his Appointment, he came away smiling. Overall good service.

— Jenny C

Verified review (1568716) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Courteous friendly staff

5 out of 5 stars
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Courteous friendly staff, comfortable waiting area, and dentist who was friendly, and very professional.

— Anonymous

Verified review (1568714) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feed back ,which is very valuable to us , I will pass your comments on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Excellent service at a difficult time

5 out of 5 stars
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All went well ~ as usual ~ dentures attended too as was required ~ excellent service at a difficult time.

— Anonymous

Verified review (1568664) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great with my daughter

5 out of 5 stars
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As always Mark was incredibly friendly and welcoming. He was great with my daughter helping her relax when she was having her teeth cleaned.

— Jennifer L

Verified review (1568514) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very polite, friendly

5 out of 5 stars
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I was seen by Kanal, he was very polite, friendly and helpful bless him. Hope he as a good holiday.

— Anonymous

Verified review (1568359) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feed back which is very valuable to us . I will pas this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Judith Brown

T81149 Review left 4 years ago
This review complies with Google's policies.

Thorough dental review

5 out of 5 stars
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Very friendly and professional reception, covid procedures followed. Very short wait. Explanation re. treatment previously had and what would happen on this visit. Thorough dental review and summary of findings. All in all a quick and professional visitor experience.

— Anonymous

Verified review (1568275) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recent appointment

5 out of 5 stars
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Very good and friendly staff.

— Anonymous

Verified review (1568243) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

To repair a tooth after the filling had come out.

5 out of 5 stars
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All staff extremely friendly and helpful and informative. Appointment on time.
Treatment was excellent, and successful, and everything was explained as the treatment was given.

— Anonymous

Verified review (1568069) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Emergency Appointment

5 out of 5 stars
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Rang for Appt on a Friday as I had broken a back tooth. Receptionist very helpful and Appt given for Monday. Could not fault anyone the dentist and staff were very informative and reassuring.Would recommend this dental practice and thank all for the care given.

— Anonymous

Verified review (1568068) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Thorough and explained throughout

5 out of 5 stars
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As always my daughter and I were positively greeted by the dentist and assistant. The examination was thorough and explained throughout.

— Joanne H

Verified review (1568049) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Eclipse Dental Care

5 out of 5 stars
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I was delighted to see the great care being taken from the moment of arriving at the Dental clinic. Only being admitted by a member of staff who then provided hand sanitiser and took your temperature before assigning you to a seat in the waiting room was excellent. Seats were well spaced out for social distancing and once with my dentist everything was done equally safely and treatment was fine.

— Raymond C

Verified review (1568013) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave your feed back which is very valuable to us . I will pas this on to the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A very positive experience

5 out of 5 stars
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I entered the practice, gave my name and was directed to the seating area, no sooner sat down when I was called in. The dentist and assistant were very chatty and welcoming which made me feel more relaxed (the dentist chair is not a good place for me and brings my anxiety on) the dentist was good in telling me what she was doing and explained things in detail. A very positive experience.

— Clifford G

Verified review (1567993) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professional, thorough, friendly

5 out of 5 stars
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You are welcomed by friendly staff who make you feel at ease, they are able to quickly book your next appointment while you wait and send a text/email immediately as a reminder. My dentist, Fergus, is very professional and thorough but also friendly. He is very good at explaining if there he has found anything of concern or if he has seen an improvement, he also explains what I can do before the next appointment to improve my dental hygiene further.

— Rachel L

Verified review (1567991) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Zulekha Karolia

T81150 Review left 4 years ago
This review complies with Google's policies.