Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4914 reviews

5 out of 5 stars

+ 1049 reviews from Google 5963 total reviews

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Latest Reviews by Working Feedback

First class service

5 out of 5 stars
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Very friendly, was made to feel at ease, would recommend, first class service. no problems.

— Pamela W

Verified review (1560255) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Everything explained well

5 out of 5 stars
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Seen in a timely manner. Everything explained well regarding treatment.

— Anonymous

Verified review (1560193) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin
Was this treatment paid for privately? no

Comfortable, relaxing

5 out of 5 stars
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As always friendly staff and make your visit as comfortable as possible, the new dentist I saw today was lovely and made my visit very relaxing.

— Katie G

Verified review (1560092) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Eclipse Dental Care? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Preparation work prior to crowns.

5 out of 5 stars
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Excellent work done by Fergus Machin and the Dental nurse. Very patient centered and collaborative. Thank you so much for all the hard work and putting me at ease and treating me with dignity and respect.

— Lynne C

Verified review (1559565) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feed back i will pass this on to the team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Recent dental appointment

5 out of 5 stars
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Very well organised.

— Anonymous

Verified review (1559465) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Very covid safe

5 out of 5 stars
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Very covid safe and a short wait before my appointment.

— Anonymous

Verified review (1559341) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Very good service

5 out of 5 stars
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Very good service and advice from dentist and all the staff as usual.

— Geoffrey A

Verified review (1559297) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Fantastic as always

5 out of 5 stars
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Fantastic as always - I saw a different dentist who was as superb and as good as the rest.

— Anonymous

Verified review (1559237) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Friendly staff

5 out of 5 stars
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Friendly staff, always feel very looked after.

— Grace B

Verified review (1559235) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Eclipse Dental Care? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Eclipse Dental Care

5 out of 5 stars
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Very happy with service received today.

— Anonymous

Verified review (1559179) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Happy with the treatment

5 out of 5 stars
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Both the Dentist and the Dental nurse were super fantastic, felt very relaxed and super happy with the treatment.

— Anonymous

Verified review (1559107) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Eclipse Dental Care? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Tooth extraction

5 out of 5 stars
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I broke a crown on Wednesday when eating a toffee (silly me). I rang to book an appointment (explained I wasn’t in pain) and was seen 2 days later.
Jarry is always very welcoming, friendly and polite (as are all the staff that work there) he explained very clearly what was happening and asked if I was ok to go ahead with the extraction today, which I was. Thanks again for seeing me so quickly.

— Alison G

Verified review (1559088) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for taking the time to leave us your feedback , I will pass it on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Very informative

5 out of 5 stars
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As usual a very professional attitude from everyone at the practice. Fergus was his usual friendly self and very informative.

— Michael C

Verified review (1558960) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Staff were helpful and polite

4 out of 5 stars
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Staff were helpful and polite the treatment I had was explained to me and done in a reasonable time.

— Anonymous

Verified review (1558927) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Great service

5 out of 5 stars
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Great staff, great service from everyone.

— Sharon S

Verified review (1558902) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

I felt comfortable and relaxed

5 out of 5 stars
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Everything was explained clearly and I felt comfortable and relaxed throughout my treatment.

— Lexi O

Verified review (1558873) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Excellent Dentist

5 out of 5 stars
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Jarri is an excellent Dentist. Explained exactly what he was doing in a courteous and professional manner.

— Kenneth I

Verified review (1558736) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Eclipse Dental Care? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Very friendly and helpful

5 out of 5 stars
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Everything looks spot on and the staff are very friendly and helpful.

— Anonymous

Verified review (1558721) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Friendly, professional and efficient

4 out of 5 stars
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The whole experience was very friendly, professional and efficient, from entering the building, to seeing the dentist, making our next appointment and leaving.

— Anonymous

Verified review (1558714) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Eclipse Dental Care

5 out of 5 stars
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Excellent service, friendly place, very professional.

— Elizabeth S

Verified review (1558691) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes