Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4914 reviews

5 out of 5 stars

+ 1049 reviews from Google 5963 total reviews

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Latest Reviews by Working Feedback

So patient and understanding

5 out of 5 stars
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This was our first visit with our new dentist Ambika, as our usual one is moving to private patients only. My Daughter is extremely anxious with anything medical. However, the experience was such a positive one for her (and myself), Ambika explained everything and was so patient and understanding.

It was lovely to be greeted by Claire, who is always friendly and welcoming. We have been using the practice for over 20 years and will happily continue to do so. Thank you!

— Anonymous

Verified review (1558663) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Excellent advice

5 out of 5 stars
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Sadia is always very thorough and gives excellent advice.

— Marilyn K

Verified review (1558595) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Eclipse Dental Care? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? NHS

Great visit

5 out of 5 stars
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Great visit to the dentist. The set up is done so well so you feel safe during a pandemic to visit your dentist. Thanks for all that you do guys. Really appreciate it.

— Anonymous

Verified review (1558556) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Professional, friendly

5 out of 5 stars
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Everything was carried out in a highly professional and very friendly manner

— Alan B

Verified review (1558444) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

First Covid Filling

5 out of 5 stars
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Had my first covid filling done by Fergus. Very impressed with the covid protection methods and felt safe at all times. No issues whatsoever, well organised and very well executed, thanks to all concerned.

— Phillip B

Verified review (1558190) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Eileen Byrne

T81168 Review left 4 years ago
This review complies with Google's policies.

A pleasant experience

5 out of 5 stars
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Although I was not informed as such it appeared that the person before me was late in arriving until after my time and my appointment was thus delayed.
Apart from that slight hiccup there was the usual welcome and safety check on entering the premises and the efficient booking in.
Again on entering the surgery I was made to feel welcome, asked about any dental problems and then a thorough check up and informed of the results all with the customary pleasantness and efficiency.
This altogether made for a pleasant experience.

— Anonymous

Verified review (1558177) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Eclipse Dental Care

5 out of 5 stars
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Everything was good.

— Anonymous

Verified review (1558118) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Helpful and thorough

5 out of 5 stars
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Helpful and thorough diagnosis and explanation of treatment going forward.

— Denise B

Verified review (1558084) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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Quick, efficient service. Staff very friendly. Brilliant. Makes you feel confident with the procedures.

— Janice Dawson

T81119 Review left 4 years ago
This review complies with Google's policies.

Felt safe

5 out of 5 stars
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I was impressed with my dentist, Ambika, who was very thorough, professional and friendly. The surgery was clean and felt safe.

— Zuzana W

Verified review (1558000) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feed back which is very valuable to us. I will be sure to pass it on to the team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Excellent Service

4 out of 5 stars
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Excellent service as always.

— Anonymous

Verified review (1557981) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Dental appointment

5 out of 5 stars
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Dr Ambinca is very nice for my kids dental check. I’m very appreciate her help. Thanks a lot!

— Alina N

Verified review (1557978) Review left 4 years ago
This review was collected via SMS feedback service.

Reply from Eclipse Dental Care

Thank you for your feed back which is very valuable to us. I will be sure to pass it on to the team
Overall, how was your experience of Eclipse Dental Care? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? NHS

Efficient service

5 out of 5 stars
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Always a speedy efficient service.

— Anonymous

Verified review (1557859) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Winifred birbeck

T81169 Review left 4 years ago
This review complies with Google's policies.

False tooth fitting

5 out of 5 stars
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Very pleased with treatment.
Excellent service.

— Anonymous

Verified review (1557742) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Hygeinist visit

5 out of 5 stars
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Excellent service as usual from Adele.

— Diane M

Verified review (1557698) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Eclipse Dental Care

5 out of 5 stars
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Very happy after my appointment and outcome.

— Anonymous

Verified review (1557695) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Ian Cross

T81170 Review left 4 years ago
This review complies with Google's policies.

Exemplary

5 out of 5 stars
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Reception and Dental Nurse service as always was exemplary.

— Anonymous

Verified review (1557627) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feed back which is very valuable to us. I will be sure to pass it on to the team
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes