Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4908 reviews

5 out of 5 stars

+ 1048 reviews from Google 5956 total reviews

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Latest Reviews by Working Feedback

The best of treatment

5 out of 5 stars
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Always receive the best of treatment

— Vivien C

Verified review (2438653) Review left 2 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Thorough, explained everything

5 out of 5 stars
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Nial was very thorough, explained everything.

— John B

Verified review (2438584) Review left 2 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Eclipse Dental Care

5 out of 5 stars
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Very nice dental practice

— Brenda B

Verified review (2438570) Review left 2 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Awesome place made me feel more confident in my smile. I have denplan that's worked the best for me and will continue to do so. Previously it was admittedly a good 10yrs without seeing a dentist as I detested my previous one so much it scared me. Luckily I still have teeth worth saving and have been helped immensely.

— jamie lindsay

T420894 Review left 2 weeks ago
This review complies with Google's policies.

Urgent treatment

5 out of 5 stars
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Urgent treatment arranged quickly and efficiently

— Martin S

Verified review (2436320) Review left 2 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I highly recommend them

5 out of 5 stars
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Absolutely wonderful dental practice….outstanding relationship with the patients of every age, highly professional approach & care and, very importantly, every member of the staff team have great interpersonal skills…. I highly recommend them.
Thank you for installing an efficient hand dryer in the toilets….greatly appreciated….its been a long time coming!

— Ruth L

Verified review (2436273) Review left 2 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Excellent treatment

4 out of 5 stars
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Excellent treatment, reassurance and next appointment made by Dentist

— Christine A

Verified review (2435909) Review left 2 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Always a pleasant experience at Eclipse. My dentist and all the staff and are so pleasant and extremely professional.

— Andrew Hewitt

T419806 Review left 2 weeks ago
This review complies with Google's policies.

Prompt and excellent treatment

5 out of 5 stars
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I have been a patient for many years and have always received prompt and excellent treatment. As an older person, I believe that I have always been told how things are progressing, and options available.

— Stuart W

Verified review (2435683) Review left 2 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A same day appointment

5 out of 5 stars
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I have been a patient of this dental practice for a number of years & have always found the staff to be very friendly & always helpful. On this particular occasion, it was a same day appointment after a filling fell out & I was seen very quickly by a lovely dentist called Louis. I would also like to mention Gerri on reception who is always cheerful & helpful.

— Andrea M

Verified review (2435581) Review left 2 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very professional and explains everything

5 out of 5 stars
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Have been going to Eclipse for many years had a few different dentists but all have been very patient and kind. The young man Lewis is my dentist now, he is very professional and explains everything. Thank you

— Anonymous

Verified review (2435202) Review left 3 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very satisfied

5 out of 5 stars
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Explained everything he was doing what might need doing in the future, very satisfied

— Jennifer P

Verified review (2434434) Review left 3 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Both myself and my 2 children are registered at Eclipse. We are exceptionally happy and have had no issues with service and treatments.
The customer service at Eclipse can not be faulted. The receptionists are welcoming, friendly and happy to help. Appointments are easy to make. Cancellations are smoothly transitioned to next best appointment. SMS and email reminders are efficient and reliable.
Dentist Niall Womersley is brilliant. Amazing at keeping you calm and staying relaxed through treatments. He is very fair and honest, does not offer anything unnecessary and will give options for dental plans.
The dental nurses are friendly and helpful as well.
Would definitely recommend Eclipse dentist to anyone who is wanting treatment, especially the nervous type like myself.

— Fatti Dee

T418043 Review left 3 weeks ago
This review complies with Google's policies.

Always kind, considerate

5 out of 5 stars
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Ambika has been my dentist for years and is always kind, considerate and knowledgeable. Always takes her time to do a good job with whatever needs doing or cosmetic work that I may request.

— Anonymous

Verified review (2432626) Review left 3 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Professional

5 out of 5 stars
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Professional and courteous service

— Gerard M

Verified review (2432263) Review left 3 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Very friendly team

5 out of 5 stars
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Seen quickly, very friendly team at Eclipse, from reception staff to Dentist

— Yvonne M

Verified review (2431223) Review left 4 weeks ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feedback , which is really important to us . I will pass it on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I felt comfortable throughout

5 out of 5 stars
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I had a really difficult procedure, it went really well and I felt comfortable throughout. Lots of reassurance made me feel comfortable and I said a very well done to my dentist, Lewis. He explained every step of the way, what he was doing so brilliantly. Afterwards, he summed up and said what the next step would be.

— Susan F

Verified review (2430351) Review left 4 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Comfortable and efficient

5 out of 5 stars
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Very pleasant, comfortable and efficient service

— Adrian W

Verified review (2430159) Review left 4 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Check up

5 out of 5 stars
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The visit was just for a check up but this was carried out in a professional and friendly manner.

— Kathleen W

Verified review (2429746) Review left 4 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Appointment

5 out of 5 stars
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Good

— Anonymous

Verified review (2429655) Review left 4 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient