Working Feedback

Eclipse Dental Care

27 Branch Road, Batley, West Yorkshire, WF17 5SB

Excellent rating from 4914 reviews

5 out of 5 stars

+ 1049 reviews from Google 5963 total reviews

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Latest Reviews by Working Feedback

Recent appointment

5 out of 5 stars
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The treatment was much better than I had imagined. It was a painless experience and ran very smoothly. I would not be afraid to do it again.

— Anonymous

Verified review (1557002) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

I wouldn't go anywhere else

5 out of 5 stars
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Always helpful, from speaking on the phone to visiting in person. Can't fault the treatment I've had and the care I've received on any occasion.
Current safety measures are taken seriously to help all patients feel safe.
I wouldn't go anywhere else.

— Nicola S

Verified review (1556992) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feed back which is really important to us . I will pass this on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Always satisfied

5 out of 5 stars
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Professional and safe for the whole process, nice staff throughout. Always satisfied.

— Andrew C

Verified review (1556983) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Great staff

5 out of 5 stars
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Great staff, very friendly and professional.

— Anonymous

Verified review (1556895) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

One could not ask for better

5 out of 5 stars
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Once again, superb professional and friendly attention. One could not ask for better.

— John G

Verified review (1556717) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feed back which is really important to us . I will pass this on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Great service

5 out of 5 stars
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The experience was as near to normal as we could have expected. As always, all staff were brilliant - polite, friendly and knowledgeable. Great service.

— Anonymous

Verified review (1556690) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feed back which is really important to us . I will pass this on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Eclipse Dental Care

3 out of 5 stars
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Excellent in every way.

— Paul S

Verified review (1556666) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 3 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Very good dental care

5 out of 5 stars
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This practice is well run and gives very good dental care. The staff are very helpful and friendly and provide a very good service. I have no hesitation in recommending Eclipse Dental care to anyone.
My thanks go to all staff and dentists working at this practice. Keep up the good work.

— Peter W

Verified review (1556651) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feed back which is really important to us . I will pass this on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Braces appointment

5 out of 5 stars
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Excellent service, lovely staff and very covid safe.

— Thomas T

Verified review (1556587) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin
Was this treatment paid for privately? yes

Review from Google

4 out of 5 stars
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I haven’t been to to dentist in years due to being petrified of it however I have been unhappy with my teeth for a while and know they needed looking at. I have to say Eclipse have made me really comfortable and the whole experience seem less daunting. I had work on 1 of my front teeth and he has shaven slightly too much off 1 side of my tooth which I pointed out and he has assured me he will fix it next time. Overall very happy!!

— Suzanne Nix

T81172 Review left 4 years ago
This review complies with Google's policies.

Really reassuring

5 out of 5 stars
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I am a very nervous patient having had negative experiences earlier in life. I am always made to feel relaxed and comfortable at Eclipse. There is no judgement of the condition of my teeth, any necessary treatment is explained clearly and carried out competently and calmly. Today's appointment was really reassuring and the dentist and nurse were both lovely. Thank you!

— Anonymous

Verified review (1556473) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feed back which is really important to us . I will pass this on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Jake McDaid

T81173 Review left 4 years ago
This review complies with Google's policies.

Felt very safe

5 out of 5 stars
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Felt very safe. The staff were friendly and polite.

— Lyndon M

Verified review (1556144) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

A smooth process

5 out of 5 stars
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As per my previous appointments, my check-up today was a smooth process, from arriving to leaving.

— Anonymous

Verified review (1556141) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Made my child feel very at ease

5 out of 5 stars
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Excellent from start to finish, Fergus and girls made my child feel very at ease having treatment today, highly recommend it.

— Joseph S

Verified review (1556110) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Eclipse Dental Care? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Excellent in every way

5 out of 5 stars
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Excellent in every way; called before the appointed time by a most friendly and confidence-generating dentist whom my husband and I had not met before.

— Margaret D

Verified review (1556019) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feed back which is really important to us . I will pass this on to the team .
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— victoria wilson

T81174 Review left 4 years ago
This review complies with Google's policies.

Pleasant and courteous

5 out of 5 stars
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At my recent dental appointment, I felt comfortable with all the covid restrictions still in place. The staff were pleasant and courteous throughout the whole of my visit.

— Anonymous

Verified review (1555975) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? yes

Puts me at ease

5 out of 5 stars
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Excellent explanation of the plan. Caring approach. Jill puts me at ease.

— Fiona W

Verified review (1555961) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Eclipse Dental Care? (tap on a rating) 5 out of 5 stars
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Jamie Clarke

T81175 Review left 4 years ago
This review complies with Google's policies.