Eclipse Dental Care

Review from Google

This person left a star rating but no comment.

— susan anderson

T81191 Review left 4 years ago
This review complies with Google's policies.

Dental appointment

I have every confidence in Fergus and no longer have any concerns going to a dentist. He is very thorough and make sure he spends as much time as needed to help you solve any problems.

— Debra T

Verified review (1550669) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feedback , I will pass it on to the team .

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Excellent service as usual

Excellent service as usual...coping very well with covid restrictions. I had a double appointment dentist check up and a hygienist session all went well and on time.

— Melvin H

Verified review (1550661) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feedback , I will pass it on to the team .

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Friendly, on time

Appointment ran on time and the treatment carried out with the usual efficiency along with a friendly manner.

— Andrew F

Verified review (1550660) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Emergency appointment

Amazing service! I called for emergency treatment after seeing my dentist for intense toothache who sent me out with no treatment or solution. The receptionist at Eclipse was extremely helpful and managed to me in at short notice the following day. Mark (the dentist) was fantastic - explained the whole process, understood the problem immediately and treated me there and then for what turned out to be a complicated problem. Couldn't rate them highly enough and worth every penny!

— Zoe C

Verified review (1550645) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you so much for your feed back ,I will pass it on to the team ..

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Dental appointment

Brilliant service.

— Darcy F

Verified review (1550608) Review left 4 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of Eclipse Dental Care? (tap on a rating)

Was this treatment paid for privately, or on the NHS? Private

Friendly, professional

Had an appointment with Adele. Very friendly and ultra professional. Teeth felt great after a good scrape around! Have arranged for quarterly appointments from now on. Good to see all is nearly back to normal.

— Diane H

Verified review (1550597) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Eclipse Dental Care

First class service.

— Michael S

Verified review (1550516) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? no

Review from Google

great service in and out early, as always very polite and welcoming

— geoffrey raynor

T80789 Review left 4 years ago
This review complies with Google's policies.

Certainly recommend this practice

Upon my first appointment at Eclipse Dental Care I found all staff very friendly courteous and very helpful. Although I was very nervous Fergus put me at ease straight away and explained all procedures relevant to myself very clearly and easy to understand. I would certainly recommend this practice to my friends and family.

— Anonymous

Verified review (1550486) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feed back ,I will pass it on to the team .

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

A check-up with Fergus

I noticed the new entrance, which makes more sense, now at the side and not on the corner. All COVID precautions observed on entry, you don't feel restricted just safe. My appointment was more-or-less on time. Fergus was his usual pleasant and sociable self, it is always nice when you are remembered. I was in for just a check and clean, all very quick and quite painless.

— Andrew S

Verified review (1550470) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feed back ,I will pass it on to the team .

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Examination

Its been over 20yrs since I've been to the dentist. Was feeling very anxious but gladly I was put at ease with the dentist and all staff involved. Very happy with the whole examination. Matthew helped me overcome a lot of fears of dentist. Thank you.

— Beverley T

Verified review (1550394) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feed back ,I will pass it on to the team .

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Proactive and constructive

A very helpful checkup, with advice and insight beyond the call of duty.

— Simon H

Verified review (1550357) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? no

Felt safe

Really good coverage for times we are in with covid. Felt safe in building, thank you.

— Debra R

Verified review (1550343) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Review from Google

Absolutely fabulous dentist - wouldn't go anywhere else. Very professional and the personal attention is excellent

— Jane Watkins

T81192 Review left 4 years ago
This review complies with Google's policies.

I felt very safe

I attended for an appointment today AGP in place, I felt very safe, all protocols in place for covid. Thank you Fergus it must have been horrendous wearing all of the ppe. I would definitely recommend Eclipse to my family and friends.

— Lynne C

Verified review (1550339) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feed back ,I will pass it on to the team .

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

An excellent experience

An excellent experience; friendly courteous staff. Great treatment. Many thanks.

— Anonymous

Verified review (1550254) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Cannot thank them enough

The Eclipse Dental Care staff always put you at ease when attending, from first being greeted at the door with temperature being taken and offered hand gel, they have taken every possible care they can to keep us safe. From reception staff, Practice manager, to the dentist they have always a smile and a cheery word. I have always had excellent excellent treatment if needed. I personally cannot thank them enough.

— Joyce R

Verified review (1550242) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your lovely feed back ,I will pass it on to the team .

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? no

Hygienist Appt

Brilliant, friendly service as usual.

— Patrick T

Verified review (1550230) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Friendly, understanding

Friendly, understanding and explained what was happening.

— Gerald W

Verified review (1550216) Review left 4 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of Eclipse Dental Care? (tap on a rating)

Was this treatment paid for privately, or on the NHS? Private