Eclipse Dental Care

Staff friendly and efficient

No problems whatsoever. Staff friendly and efficient.

— Andrea W

Verified review (1550172) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

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Which best describes you? Patient

Was this treatment paid for privately? yes

Highly recommend

Excellent and considerate service. Highly recommend.

— Anonymous

Verified review (1550023) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

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Which best describes you? Patient

Was this treatment paid for privately? yes

Review from Google

This person left a star rating but no comment.

— Bernadette Smith

T81193 Review left 4 years ago
This review complies with Google's policies.

Eclipse Dental Care

The appointment went smoothly.

— Anonymous

Verified review (1549974) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Good

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How satisfied are you with the information from the surgery on the cost of your treatment?

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Which best describes you? Patient

Was this treatment paid for privately? yes

Great advice and treatment

A friendly and professional practice which is doing well having to accommodate new regulations and making it as easy as possible to receive treatment. Great advice and treatment re dental health for all the family.

— Stephen R

Verified review (1549971) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

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How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

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Which best describes you? Patient

Was this treatment paid for privately? yes

Fantastic service

Fantastic service from everyone at Eclipse. Safe, efficient and professional.

— Anonymous

Verified review (1549953) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

A kind and caring dentist

Lovely clean safe environment and always friendly pleasant staff. A kind and caring dentist, thank you.

— Rosemary R

Verified review (1549859) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

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How satisfied are you with the information from the surgery on the cost of your treatment?

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Which best describes you? Patient

Was this treatment paid for privately? no

Appointment

Complaint - I considered my visit today an expensive complete waste of my time, - see below

— Brian L

Verified review (1549646) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Many thanks for taking the time to leave us a review of our service. We appreciate all feedback. I am hopeful that after our discussion that I have been able to explain fully the restrictions that are placed on us due to the pandemic and how we are operating to keep staff and our valued patients safe. I was delighted to hear that you feel your concerns have now been addressed. Many thanks. Gerry. Head Receptionist.

Overall, how was your experience of our service? Very poor

How satisfied are you with the appointment waiting time?

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Which best describes you? Patient

Was this treatment paid for privately? yes

A pleasant friendly environment

A pleasant friendly environment. All COVID precautions in place which is reassuring.

— Karen L

Verified review (1549562) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

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Which best describes you? Patient

Was this treatment paid for privately? yes

Check up

Check up.

— Anonymous

Verified review (1549473) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

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Which best describes you? Patient

Was this treatment paid for privately? no

Amazing covid precautions

Amazing covid precautions in place. As always, lovely, friendly and professional staff.
Would definitely recommend this practice.

— Rachel S

Verified review (1549450) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

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Which best describes you? Patient

Was this treatment paid for privately? yes

Caring and put at ease

Always a friendly welcome, professional, caring and put at ease.

— Anonymous

Verified review (1549416) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? no

Highly recommend

Very professional and friendly staff, excellent service every time we visit. Would highly recommend.

— Oliver W

Verified review (1549329) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Next of kin

Was this treatment paid for privately? yes

Exceptional service

I was really impressed with the service I received today, my dentist had an emergency at home so was unable to see me but Gerry on reception was absolutely brilliant and organised another dentist to see me as she knew I was going away. Exceptional service.

— Zoe E

Verified review (1549306) Review left 4 years ago
This review was collected via email feedback service.

Reply from Eclipse Dental Care

Thank you for your feedback , I will pass it on to the team .

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Eclipse Dental Care

Quick and easy.

— Mia B

Verified review (1549280) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Next of kin

Was this treatment paid for privately? yes

Review from Google

My first appointment at Eclipse Dental Care surgery was extremely pleasant....
Despite having to have a tooth extraction, both the dentist and the dental nurse were very professional and polite in their mannerism.
They explained everything step by step and gave me time to ask any questions.
I would definitely recommend this practice to my friends and relatives.

— Saj Mustafa

T81195 Review left 4 years ago
This review complies with Google's policies.

Review from Google

Very Good reception and service. Thank you

— Peter Lyne

T81196 Review left 4 years ago
This review complies with Google's policies.

Professional and polite dentist

On arrival covid checked which was reassuring, checked in and was seen within 5 mins.
Professional and polite dentist who carried out his work competently and was clear in what the next step in treatment was.

— Nicholas B

Verified review (1549126) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Very efficient service

Very efficient service, polite and informative in all aspects of work to be carried out.

— David W

Verified review (1548975) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes

Hygienist appointment

Adele was very helpful in encouraging me to achieve the best dental hygiene.

— Beverley M

Verified review (1548958) Review left 4 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately? yes